I booked a flight for my friend and myself in 2011 for our 40th Birthdays. We finally took our flight on Saturday 17th may 2014 after having to re-schedule due to a pregnancy and several cancellations because of weather conditions! But I have to say that the experience was fantastic. We flew from Cusworth Hall in Doncaster over Doncaster itself and it was absolutely beautiful. I can understand people being frustrated when flights are cancelled but would recommend anyone to persevere with it as it is worth the wait. You can understand why they get cancelled when you watch your pilot and see how technical it is for them to fly the balloon.
Our flight team were amazing, they made us feel completely at ease about the experience and had some fun with us too. They were all professional and approachable which made the flight even better.
Customer services were also very professional and patient when booking and re-booking!!
I can't praise this experience enough, we are now looking for another challenge for when we are 50!!!
Thanks again Virgin Balloons.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.