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“Typical Rotana”

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Al Manshar Rotana Hotel
Ranked #1 of 2 Hotels in Fahaheel
Certificate of Excellence
Reviewed 17 August 2012

Very well located for business trip near Ahmadi refinery. Comfortable easy and friendly. There was no wifi in the rooms and that was annoying. In addition to this the ethernet plug was broken. It took some precious time to connect me through the phone. The wifi coverage in the lobby could be extended to the restaurant in the mezzanine. I was there on business so being connected was for me crucial. The driver service is very efficient and available on demand. While meeting in the lobby we were invited by hotel staff to use one of the meeting rooms in the mezzanine. That was vey nice and made an efficient and successful meeting. The gym at the roof is quite an experience. Overall it is a standard usual Rotana business stay. Always what you need when you need it.

Stayed: August 2012, travelled on business
Thank Karimkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this reviewResponded 23 August 2012

Greetings from Al Manshar Rotana!

Thank you for your sincere feedback on the experience you had with us at Al Manshar Rotana during your stay.

Your suggestions are much valuable in ensuring that we are able to cater and satisfy our future customers.

I also want to take this opportunity to sincerely apologize for the problem that you encountered with the Wifi in your room. Our servers are currently undergoing maintenance that has lead to the temporary unavailability of this service throughout the Hotel.

Do visit us once again as we promise you with treasured moments.

Thank you,

Pierre Zayoun
General Manager

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328 - 334 of 455 reviews

Reviewed 14 August 2012

its a pretty basic hotel didnt really feel that relaxation moment.... food was okay
wifi was "free" but not working?... had to use the old school dsl cable
wouldn't stay here again


last thing location.. the view from the room is nice but once u step outside the hotel the location is not really somehwere you would feel comfortable.

  • Stayed: August 2012, travelled solo
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1  Thank Zeus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this reviewResponded 22 August 2012

Warm greetings from Al Manshar Rotana!

I sincerely apologize for the inconvenience that we may have caused you. I really appreciate your sincere feedback on how we could improve our services here at Al Manshar Rotana.

With regards to the Wifi, we are undergoing a maintenance that has temporarily disabled the same within the Hotel.

Do visit us once again, rest assured that your next visit would be a memorable one.

Thank you,

Pierre Zayoun
General Manager

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Reviewed 25 July 2012

The Hotel has the best seaview. Its close to important business locations within and around Ahmadi. Rooms are clean and very well serviced, pleasant staff, well equipped gym and what not. Best place to be while in Ahmadi.

  • Stayed: July 2012, travelled on business
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1  Thank Swathyraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this reviewResponded 29 July 2012

Greetings from Al Manshar Rotana!

We are thankful for sharing with us your positive remarks related to your stay at our Hotel. Your satisfaction with the hotel facilities and the hospitality of our staff gives us the motive to further enhance our services.

Thank you once again for your valuable feedback and we are looking forward to welcome you back in the future.

Pierre Zayoun
General Manager

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Reviewed 12 July 2012

The hotel it self is very nice, good helpful staff, nice rooms, the restaurant is excellent and offers a very good spread.

However if you have work with Kuwait city, its not the best place to be, its 50+ Kms away from the city and takes an hour or more commuting one way, if you add the cost of taxi commute + time, it would be best to stay at a hotel in the city.

Value for money if you are on holiday though.

Room Tip: Always ask for non smoking rooms / floor
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  • Stayed: July 2012, travelled on business
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1  Thank Zoeb Habib H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 July 2012

Greetings from Al Manshar Rotana!

It is with great pleasure to receive positive reviews from one of our valued guest like you. Though the location is a distance away from the city, I am glad that you were satisfied with the services that my team and the Hotel were able to provide you with.

Thank you once again!

Best regards,

Pierre Zayoun
General Manager

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Reviewed 2 July 2012

I love this hotel even through I am platignum with SPG and Priority Club this hotel is nothing but the best. The rooms are very clean and tidy. The view over the seaside is very nice and the food is excellent definetly ***** for me

Room Tip: take room with seaside view
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  • Stayed: July 2012, travelled on business
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4  Thank stevecave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Greetings from Al Manshar Rotana!

It is truly rewarding to know that you were satisfied with the services and offers we provided to you during your stay with us.

We will definitely share these remarks with our team members and rest assured that we will continue at the same level of hospitality and service at all times.

Thank you once again for your positive remarks and we are looking forward to your next visit with us.

Best regards,

Pierre Zayoun
General Manager

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Reviewed 28 June 2012

If you have to go to Kuwait it's a good choice to stay at Rotana. Rooms are okay and everything is clean. A/C is very strong, be careful! It's very close to Sultan Supermarket. Airport is 30min. away, and it's a business hotel.

Room Tip: I'm in the classic suite, it's more comfortable.
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  • Stayed: June 2012, travelled on business
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2  Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 July 2012

Greetings from Al Manshar Rotana!

I want to sincerely take this opportunity to personally thank you for the general overview that you have mentioned in your review.

On behalf of my team, we want to thank you for choosing Al Manshar Rotana.

We look forward to your future visits with us!

Best regards,

Pierre Zayoun
General Manager

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Reviewed 7 June 2012

This is the first time for me to travel to Kuwait. it was out of my expectation as it is really really good.

Al-Manshar Rotana hotel provides us with hotel transfer from the airport and hotel to the airport.

The hotel reception and customer services are very much outstanding. Smile on their face have wiped out all of my tiredness after travel for more than 12 hours on the plane.

Besides that, when you call the operator, the operator greets you with your name which make you feel so comfortable and make you feel you are a very special guest in house. Personally i think they did a good job on this.

The internet speed is very fast not like other hotel which have limitation of internet speed.

Breakfast buffet and room service - dining is also outstanding.
Basically i feel like HOME, you can stay in the hotel and others will be taken care by the Hotel.

Great access to the shopping mall and dining place.. walking distance about 5 -10 minutes.

A great hotel with smiling faces, a hotel that i will surely visit again.

  • Stayed: June 2012, travelled on business
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2  Thank AdrianYap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMansharRotana, General Manager at Al Manshar Rotana Hotel, responded to this reviewResponded 10 June 2012

Greetings from Kuwait!

I am very pleased to know that you have stayed and experienced the services that we offer only at Al Manshar Rotana, being your first visit to Kuwait!

I value the time spared out of your busy schedule to write a review on our services such as the In Room Dining, internet and our location that have exceeded your expectations.

I will certainly pass on your comments to my team, this being a great motivational tool in encouraging them.

I do hope that you chose to stay with Al Manshar Rotana when ever travels bring you to Kuwait!

Thank you once again,

Best Regards,
Pierre Zayoun
General Manager

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Additional Information about Al Manshar Rotana Hotel

Address: adjacent to Al Manshar and Al Kout Malls | PO Pox 47008, Fahaheel 64021, Kuwait
Region: Kuwait > Fahaheel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fahaheel
Price Range: £139 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Manshar Rotana Hotel 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hotel Al Manshar Rotana

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