We just completed a six day and five night stay at the El Conquistador Resort. The resort is beautiful and the service from everyone was excellent. Miguel, VIP Guest Experience Manager, made our stay perfect with his caring and great service. Marilyn, front desk representation, also went out of her way to ensure that our vacation and celebrations were recognized and made very special.
Our suite was spotless and spacious. Everything was in working order. We experienced no problems with any of our requests to housekeeping. Our requests were always filled promptly. Kathryn, our suite keeper, was very efficient and friendly. We also had excellent room service delivery from Rafael. The views from the patios in our suite were breathtaking.
We did not find navigating the resort to be a problem. There was never a long line at the funicular down to the marina or the ferry to the island.
The pools were also beautiful, immaculate and there was plenty of shade. We discovered a secluded hot tub which overlooked the ocean.
Thank you Miguel and Marilyn again for making our stay very special.
- Official Description (provided by the hotel):
- Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more less
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- Also Known As:
- El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
- Waldorf Astoria Fajardo
- El Conquistador Hotel Puerto Rico
- Conquistador Hotel Puerto Rico
- El Conquistador Puerto Rico
- El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo