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“Out of the way comfort”

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El Conquistador Resort, A Waldorf Astoria Resort
Ranked #2 of 3 Hotels in Fajardo
Certificate of Excellence
Powell, Ohio
Level Contributor
179 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Out of the way comfort”
Reviewed 3 July 2014 via mobile

Very nice hotel outside of San Juan, but a drive to anything. More for relaxing. All the amenities, but a notch or two below luxury. Staff is very nice and helpful. No complaints, but you need to temper expectations.

Stayed July 2014, travelled on business
Helpful?
2 Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Thank you for sharing your feedback. We are happy to see you were able to enjoy you stay overall during your recent business trip to the resort.
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7,394 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
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1 review
Reviewed 2 July 2014 via mobile

Nicw place! Management is at a high level! Javier thanks for everything! Coqui personel Lidandra, Reina and Moises thanks for your service! Conqui people you are the best, my kids are very happy for all your service! You make the diference!

Stayed July 2014
Helpful?
Thank Manuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Manuel,

We are happy to see that you and your family had a wonderful time at the resort and enjoyed Coqui Water Park. Thank you for acknowledging the team members who helped make your stay more memorable.

We hope to see you again soon. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
99 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 July 2014

We just returned from a 10 day trip to the El Conquistador Resort and I have to say, this place was perfect for a family vacation. Almost like a cruise on land, with all the restaurant choices, along with a wide assortment of things to do. We research all our trips, to avoid any surprises. So check in went smoothly with only a small line. The checking agent disclosed their credit hold policy of $150.00 per night, which was fine. Our room was ocean front as we were down in the Marina for our stay. At first my wife was disappointed that we were not in the main part of the hotel, but our room in the Marina turned out to be a blessing. The marina has it's own convenience store and coffee shop, (2) restaurants and bars, several shops, instant access to the ferry to the private island (which was fantastic by the way), a quick elevator ride to the quite pool at Las Olas and a 1 minute walk to the water park. By staying in the Marina, we did not have to experience the hustle and bustle of the main hotel, which is always a buzz with large amounts of people with families. The business of the resort is not a negative, as this is a great busy family resort.The restaurants overall were very good and the prices were as expected. Overall the dining was a very good value. Our room was large and comfortable and very clean. Our tub drain wasn't working properly,and our housekeeper got it taken care of with out us even asking. The hotel staff is nothing short of fantastic. Very kind, genuine and ready to serve. Nothing was too much trouble. In short, this resort is a no brainer for families. Do your home work, bring an appropriate amount of money and enjoy your vacation,. Your family certainly will.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
3 Thank dablab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 7 July 2014
We are happy to see that you and your family had a great family vacation at the resort. We are pleased that you were able to take advantage of the many on-site activities and enjoy the comforts of your room in La Marina Village. Thank you for acknowledging the warm hospitality you experienced from our team members.

We hope to welcome your family back to Puerto Rico in the near future!

Thank you for your detailed review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drexel Hill, United States
1 review
Reviewed 2 July 2014

spent a relaxing fun filled week with the family,especially enjoyed the water park and horseback riding on Palomino Island. The views were exceptional. the staff couldn't be nicer. We would recomend this hotel to any family lookig for an enjoyable family vacation.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 7 July 2014
We are delighted to see that you and your family had an incredible time at the resort including exploring Palomino Island and Coqui Water Park.

We hope to welcome you back as our guest during your next family vacation to beautiful Puerto Rico.

Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2014

Excellent hotel. The entrance is grand as well as the rest of the resort. Some resorts claim to be a resort;however this was a true resort. It had all the amenities you can ask for as a guest. The resort feel comes with access to their private island as well as great pools for children and adults. Rooms were large and clean. Room service was excellent as well.

Overall staying in Puerto Rico was an excellent experience. We didn't stay in San Juan but were really close to old san juan and el yunque. We rented a car to get around, I know some tourists come with the concern of crime but if you have a plan and know where your going there is nothing to worry about. Puerto rico is really small anyways so driving around doesn't take long for the main tourist spots. A must is to visit old San Juan, it really is a beautiful location with historic value. The best experience was during our adventure up the mountains of El yunque. Once you arrive there are long trails that lead you to the beautiful water falls Puerto Rico is known for.

Great restaurants around El conquistador but a bit pricey but its part of the experience. There was a great location for inexpensive breakfast at El Meson Sandwiches, even for lunch it was great for a quick bite and not spend a lot on a sit down restaurant.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank paulchelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 2 July 2014
Thanks for sharing your review. We are happy to see that you and your family not only enjoyed the many on-site amenities but were also able to explore the beauty of Puerto Rico and Old San Juan.

We hope to welcome you back in the near future.
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Atlanta
1 review
Reviewed 1 July 2014 via mobile

We stayed at Las Brisas and our room had an amazing view. We would highly recommend this resort to anyone. We would also recommend going to the Splash bar. Ivan and Angel provided excellent customer service while also serving fantastic drinks.

Stayed July 2014, travelled as a couple
Helpful?
Thank Korinne20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 2 July 2014
Thank you for writing a review. We are delighted to see that you enjoy your room accommodations and the spectacular views from the resort. Thank you for taking the time to acknowledge the warm hospitality you experienced from our team member. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San juan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

If you are traveling to Puerto Rico, then El Conquistador is my top place to stay. With great views friendly staff, and amazing service the El Conquistador is by far the top resort. If you plan your trip and do a little homework you can get a great deal for this true 4 star resort. The hotel offers free ferry service to Palamino Island everyday starting at 9 am. The water off the island is very nice and very clear. With a very challenging golf course, it is a must, do not worry about taking your clubs the pro shop has top of the line Nike clubs for rent. The resort also offers a small water park that is great for the kids. I have traveled all the way around the island and stayed at a lot of the resorts, but hands down this is the best of them.

Room Tip: When booking make sure you get a ocean front room, little more expensive but worth every penny.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keithd569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fel93, Guest Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, 2 July 2014
Thank you for sharing a detailed review. We are delighted to see that both of you enjoyed your time with us at the resort and were able to explore the beauty of Palomino Island! We look forward to your next visit to the resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Property: El Conquistador Resort, A Waldorf Astoria Resort
Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Fajardo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Official Description (provided by the hotel):
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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