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“Las Casitas at El Conquistador”

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Las Casitas Village, A Waldorf Astoria Resort
Ranked #1 of 4 Hotels in Fajardo
Certificate of Excellence
California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Las Casitas at El Conquistador”
Reviewed 7 November 2013

large and roomy villas, quiet and if you get a oceanview room it is so awesome! Boat ride to Palomino island is a must and the property is sight to see. Will be back but will only stay there 3-4 days.

  • Stayed October 2013, travelled with family
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank Marisol28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear Marisol28,

Happy to see your are already thinking about your return to Paradise! You will see it only gets better!

Regards,

Maxence Bonnamain
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Durham, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 November 2013

We stayed at the Las Casitas resort for 3 days in late October, and it was an amazing experience. We enjoyed all of the amenities of El Conquistador as well as the quiet, secluded amenities (POOL) at Las Casitas. There was a large convention at El Conquistador, so we were happy to have our own space & pool away from that when we wanted. The beach at Palomino Island was a blast, and I wish we would have gone there another afternoon. Definitely go check that out. Oh, and if you're looking for some local fare and possibly an excursion, head down to the marina, take a left and walk about 5 minutes to the nearby village.
Watch out for the expensive breakfast buffet at El Conquistador though!

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank s2kadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear s2kadam,

Las Casitas Village is indeed a world of its own, regardless of how busy the resort is, it never feels crowded and you can always find the excitement or relaxation your heart desires.

All of us here are looking forward to welcoming you back in Paradise and pampering you.

Best regards,

Maxence Bonnamain
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
128 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 November 2013

If you are bringing young kids to Puerto Rico for a little fun and sun, then this is a great resort. Tons of activities geared towards kids and families. Multiple pools and their own private island.

It's an easy day trip into El Yunque and over to Old San Juan if you've decided to stay outside of the city.

The food is mediocre and this isn't really the place to stay if you are 'going local'. But if you interested in a resort, then this is a great place

  • Stayed February 2013, travelled with family
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Helpful?
2 Thank lukejames52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear LukeJames52,

You are spot on, Las Casitas Village is a great family Resort, we were actually voted as one of the Top 10 Best Family Resorts by TripAdvisor this year. The 1, 2 or 3 bedroom villas and the variety of activities are ideal for multi-generational families.

We certainly need to infuse more of the local culture into our dining experience, we will work at refining that aspect until we get it right.

Warm Regards,

M. Bonnamain
Director of Operations
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San Juan, null, Puerto Rico
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2013 via mobile

A mix of a luxurious, rustic and family ambient. with great facilities, staff and the perfect retreat in puerto rico. The stingray cafe is a must. Palomino is the perfect relaxed spot. And fajardo is great. Locals are the best on the island. The palomino beach is the best. Of the island offers. Conquistador is the best value for your money

Stayed October 2013
Helpful?
2 Thank Francisco J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear Francisco J,

Stingray is one of my favorite restaurants in the resort. Especially when sitting on the outdoor patio and enjoying the breeze from the ocean which is just steps away. If you have not already, do try the sea-bass with wasabi mashed potatoes, it is to die for. the extensive wine list to accompany leaves nothing to desire either.

You are less than hour away, come back visit us soon!

Regards,

Maxence Bonnamain
Director of Operations
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san juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

resort managers should pay more attention to details breakfast should be complete or none at all. resort was to dark at places making hard to see where you going. spare parts for the jaccuzi should be available for prompt repair. having two break at the same time is just unacceptable.

  • Stayed October 2013, travelled with family
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Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear Peter A,

At certain times of the year we offer a continental breakfast with A la Carte hot items to complement. It is our belief that when the resort is not as busy this allows us to continue offering the freshest hot food versus having it sit in a chafing dish. I am sorry that this option did not meet your needs.

The Jacuzzis have been repaired and I agree with you, this took much too long but I can assure you this was a valuable lesson for us.

With gratitude,

Maxence Bonnamain
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

I'm a local and this has always been my favorite hotel in Puerto Rico. Not happy that they closed down the casino but it's still a nice and fun experience. You'll enjoy visiting the breathtaking island of Palomino as well as relaxing by the pool or enjoy the kiddie water park if with family.

  • Stayed October 2013, travelled with friends
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank Yessika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 19 November 2013
Dear Jessica M,

What a great compliment, we are much flattered and will strive to maintain this honor you bestowed upon us. We certainly want to be the greatest resort in Puerto Rico for you and every other guests who selects Las Casitas Village.

Gratefully,

Maxence Bonnamain
Las Casitas Village
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2013

Our extended family (8 people) stayed in a 3 bedroom unit with separate bathrooms and a kitchenette. There was a balcony overlooking the ocean and a great view of several islands. The infinity pool (one of several pools) was a short walk and really spectacular to look out from as it sits high on a hill. Las Casitas is a quiet property (except for the tree frogs) attached to El Conquistador which is an easy walk. The whole resort is quite large although it feels secluded. There is a private island accessible by ferry with a beautiful beach and good lunch spot. There are many fun activities to do within the resort itself as well as some great destinations a short drive away.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Jesse-the-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortManagementTeam, General Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review, 17 November 2013
Dear Jesse-The-Traveler,

Thank you for your kind comments. I am very pleased to hear that you have had a fabulous experience at the Resort except for the Coquis. There are two legends explaining why the Coquis sings...I will tell you one that is shared with children and that our future guests can use as a bed time story.

"The head honcho of the Forest, Ignacio, the island's indigenous parrot complained that the animals had become complacent, lounged around too much enjoying the trade winds and hanging out on the beach. He decided to organize a race competition to spark up the crowds and offered a special award to the winner. Except for the tiny voiceless coquis that figured they had no chance in winning, the others continued to lounge around while the coquis' leader, Pepito trained hard and worked diligently. He won the race and received the special award presented by Ignacio. The coquis were given voices. Now, they boast their win and raise their voices in song every night."

Warmest regards,

Maxence Bonnamain
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Property: Las Casitas Village, A Waldorf Astoria Resort
Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Fajardo
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo

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