We have been to Puerto Rico before, but only to the Ritz in Isla Verde, and this was an entirely different experience. Fajardo is tropical and beautiful with a more casual island feel. The nature sounds at night are exotic complete with singing coquis and add to the tropical experience.
We stayed on the Casitas side and it felt exclusive, private and upscale. The other reviews stating that the Casitas are a long ways from everything else is absolutely true, so if you stay on the Casitas side (especially south casitas) you have to be willing to take a golf cart or shuttle to the main part of the El Conquistidor hotel and then go even further to get to other parts of the resorts at sea level and the private island. We didn't mind though, and enjoyed having somewhere to go and riding the funicular to sea level and boat to the island. The only things on the Casitas side are the Casitas, pools, and restaurants/bars with limited hours. After 5 PM it is very quiet with little activity.
We found the restaurants to be very average, with the exception of stingray café which was excellent! We ordered groceries to stock the kitchen in our casita from the concierge (they have a grocery list and do the shopping for only a $25 fee plus cost of groceries) and that turned out to be a good option for breakfast, snacks and drinks.
We had our 6 year old son with us and he had a great time. The resort is very kid-friendly and has a program called Scout About where kids follow a map to go to check points around the resort (even the island) to experience nature and collect rubber band wrist bands. That was a huge hit. We used the kids club twice and he had fun (and they took great care of him) but he was the only kid there in both days...not sure why. He also loved the big and talkative macaws in the main hotel lobby...don't pass by the white macaw named Snowflake without saying "Hola" because she answers back and is very interactive. The pools were also warm enough to get two "thumbs up". Coqui water park was fun too but it's an extra charge for what is basically another pool and some water slides.
Overall we recommend this resort and I think we'll return.
- Official Description (provided by the hotel):
- Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more less
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- Also Known As:
- Las Casitas Village, a Waldorf Astoria Hotel Fajardo
- Waldorf Astoria Fajardo
- Las Casitas Village, A Waldorf Astoria Resort Puerto Rico/Fajardo