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“Amazing time”

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The Westin Denarau Island Resort & Spa Fiji
Ranked #4 of 8 Hotels in Denarau Island
Certificate of Excellence
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Amazing time”
Reviewed 28 July 2013 via mobile

From the moment we arrived at the Westin resort fiji we were made to feel extremely welcome by the most polite and friendly staff.over our 9 night stay we met some amazing Fijians from the concierge ,waitress's ,housekeeping , recreation to security who we now consider to be our friends they made our stay and holiday at the Westin resort awesome.we are now home but are counting the days until next year when we plan a return trip to visit our newly made friends and have another awesome holiday. This is a extremely family friendly resort for the young and elderly.

Stayed July 2013, travelled with family
Helpful?
5 Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 29 July 2013
Bula Vinak Shane, Greetings from the team at Westin Denarau
Thank you for your kind words of appreciation in recognition of the warm hospitality you experienced from our staff. We are delighted to have contributed positively to the memories of your stay with us. We look forward to welcoming you back next year.
Warm regards
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,428 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (743)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Auckland, New Zealand
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 July 2013

A trip to Fiji Resorts is always relaxing, peaceful and enjoyable. You couldnt find a more friendly Native people. Bula! Bula! from the minute you get off the plane, till you leave, with smiles. A recent stay at Westin, was a lovely few days. Getting away to warm weather during winter is always welcoming. Entering the foyer of the resort very gives a good feel of Fiji. The rooms very clean with one of the most comfortable bed I have slept in. On request, we were upgraded with a smile. Relax by the pool during the day, with activities around you. Beach vollyball, table tennis and ground chess board. The evening begins with the fire lighting ceremony and traditional Fijian dance. Sit and have a drink in the open listening to the waves in the background. I have been to Denarau many times and enjoy experiencing all the Hotels there. This trip was the Westin

Room Tip: Room where you can see the water, but doesnt really matter, as your out most of the time.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Remela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 29 July 2013
Bula Remela
We are delighted to read your feedback that you enjoyed the warm hospitality of our staff and the facilities of our resort. Indeed our signature Westin Heavenly beds are very comfortable. We look forward to welcoming you back soon.
Warm regards
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
171 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 July 2013

I stayed for four nights in an ocean view room and had an excellent stay. The rooms are very spacious and well fitted out and whilst they may be showing some signs of age, everything worked and it was very comfortable. Being able to open the sliding door to sit on the patio and watch the ocean was just great, and apart from some noise from outside on a couple of the nights, the only other sounds are the waves and the chirruping insects. Ate at Zing for both breakfast and some dinners - the breakfast buffet is great and provides more than enough choice, but the evening choices are somewhat limited. The Steakhouse on the beach front though is well worth sampling - the food, service and view were hard to beat. All the hotels on Denarau are within walking distance, and a beach front path connects them all so location wise it's hard to put one above the other, but the staff (especially Rosie on the front desk) were always very helpful and went out of their way to make sure you had a pleasant and trouble free stay. Would certainly recommend and if I ever have the chance to return to Fiji, would stay here again.

Room Tip: It is worth paying the extra for the Ocean Front room - try and get one on the first floor which hav...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nickworld08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 29 July 2013
Bula nickworld08
We appreciate your comprehensive review of our resort. As a regular traveller and top contributor to Trip Advisor, it means a lot to our team to receive your recommendation. I will escalate the Zing dinner options to our F&B team to review. Please do let us know when you travel plans bring you back to Fiji, I would love to say Bula in person.

Be Well
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 July 2013 via mobile

This hotel has mixed reviews. However, we found the experience of staying here to be faultless.

The pool and common areas are beautiful and superior (we thought) in design to several of the Westin's neighbours with stronger reviews. The room, though slightly aged was large with a new bathroom and free wifi.

The food in the Westin's several restaurants was excellent and we were always met with the staff's wonderful smiles and charming, intuitive approach.

We would choose the Westin again when next in Denarau.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Benjaminshields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 July 2013

This resort hotel is on Denarau Island and is well set out with lots of space and facilities. The staff were always helpful and always available. I ate at several of the restaurants which were all of a high standard. My room had plenty of room and everthing worked well. A very relaxing and enjoyable stay.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy100668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 26 July 2013
Bula Vinaka Andy
As a regular traveller, we appreciate your comments and endorsement of our resort. We are delighted you enjoyed the hospitality of our staff and the cuisines prepared by our chefs. We look forward to your return visit.
Be Well
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2013

Our family of 4 (2 teenagers, 14 & 19) recently travelled to Fiji and found the Westin Resort to be superb and faultless. The facilities are first class but it was the Fijiian staff that made the holiday so relaxing and fun. So friendly, welcoming and do anything for us. We had a superb holiday and will be back for sure.

Room Tip: Ask for a beach front villa and they have 2 bedroom suites available although not obvious from the w...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 26 July 2013
Bula Denise

We appreciate your review from a family perspective. Indeed our staff are renowned for their warmth and hospitality. We are delighted to have added to your positive experience in Fiji and we look forward to welcoming you back.
Warm regards
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmerston North, New Zealand
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 July 2013

Not having stayed in any of the Denarau hotels for a number of years, we recently spent 8 nights at the Westin. Over the years, we have stayed in almost all of the hotels on Denarau and we found our recent stay exceeded our expectations in many respects. We got in just before the school holiday rush.
The Good:
The ocean view room we had was spacious, well appointed and had been recently refurbished. It was quiet and our first floor balcony had a lovely view of the sunset each night.
The staff were excellent and obviously well trained.
The pool was lovely, however, there was a lack of shade because of damage to the trees in the 2012 storm.
The buffet breakfast included in our room rate was wonderful, fresh and varied.
There was attention to detail regarding maintenance, security and safety.
They run a convenient 'cashless' system that means that one had to charge almost everything to one's room.
The bakery at each of the chains hotels stocked a wide range of food and real coffee.
The not so good:
The restaurant meals were unfortunately only average quality and not good value for money. This included a meal at 'Ports-o-Call', the flagship restaurant at the sister hotel, the Sheraton.
We found it irritating that the whole chain persisted in displaying prices exclusive of tax. The other hotels used an all inclusive pricing system that we much preferred.
They could do to have more than one volleyball!

Denarau is not a destination for those wanting to snorkel or dive, but is great for those wanting some time out in the sun.

The restaurants at the local marina offered a convenient option for dinner.

We will definitely stay at the Westin again.

Room Tip: We took previous travellers advice and were very happy with a first floor room. Our friends had an e...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PsammomaBody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RavinderSDhesi, Hotel Manager at The Westin Denarau Island Resort & Spa Fiji, responded to this review, 26 July 2013
Bula Vinaka PsammomaBody
Bula and Warm greetings from Westin Denarau. We certainly appreciate your comprehensive feedback as a seasoned traveller. While we appreciate the positives, we will definitely work on the not so good aspects - have escalated these with the Food & Beverage team to review and address. Do let us know when you are travelling next.

Be Well
Ravinder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Denarau Island Resort & Spa Fiji

Property: The Westin Denarau Island Resort & Spa Fiji
Address: P.O. Box 9081, Denarau Island North, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Denarau Island
#3 Romantic Hotel in Denarau Island
#4 On the Beach Hotel in Denarau Island
#4 Top resorts Hotel in Denarau Island
#4 Spa Hotel in Denarau Island
#6 Family Hotel in Denarau Island
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Denarau Island Resort & Spa Fiji 5*
Number of rooms: 273
Official Description (provided by the hotel):
The Westin Denarau Island Resort & Spa beautifully reflects Fiji's rich cultural heritage and local style. Offering the finest resort facilities including 243 guestrooms and suites and the award winning Heavenly Spa by Westin, it is a simply stunning resort for your next holiday in the South Pacific. Stay in 1, play in all 3: directly adjacent to The Westin Denarau Island Resort & Spa are the Sheraton Fiji Resort and the Sheraton Denarau Villas. Within the shared complex, guests can enjoy all facilities including the 14 dining venues, 6 swimming pool and the Denarau Golf and Racquet Club. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 
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Also Known As:
The Westin Denarau Island Resort & Spa Fiji Hotel Denarau Island
The Westin Denarau Island Resort And Spa Fiji
Westin Denarau Island
Denarau Island Westin

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