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“Pleasant and lovely view”

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Novotel Suva Lami Bay
Ranked #1 of 1 Hotels in Lami
Reviewed 10 June 2014

Stayed for one night and was happy . The meals were nice and it was the best chicken curry I have tasted.I would stay there again . It's 15 minutes drive into Suva but that's good not to be in town. There is Lami town which has supermarket and atm if you needed, nice walk to there also.

  • Stayed: May 2014, travelled with family
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1  Thank WarrnamboolBorneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Dear WarrnamboolBorneo

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback, especially regarding the dining experiences in the pleasant Husk Restaurant.

I will share your comments with our team, the kitchen team will be delighted I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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309 - 315 of 641 reviews

Reviewed 8 June 2014

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Novotel Hotels
Thank AuMibel
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 June 2014

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank Bryzan
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 June 2014

I did not stay at the hotel itself or dined at their restaurants, but recently attended a conference here and cannot believe this is a hotel owned and managed by Accor Group. The facilities are VERY old and the food served was less than food court level. The most annoying part was that the mobile reception was extremely weak in the conference rooms. Impossible to connect to 3G or even 2G! Because of this we were forced to use the wifi connection that was charged by the hotel, but the connection was extremely slow. Can't do business here. Disgrace to the Accor brand name.

  • Stayed: June 2014, travelled on business
    • Service
3  Thank zohei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Dear zohei

Thank you for taking the time to tell us about your experience at the Novotel Suva Lami Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the Internet connection and after recently installing WIFI in all of our guest rooms we now have upgraded the Convention Centre also, this will ensure that every user will receive a positive internet experience and prevent future occurrence of a slow connection.

Catering for large numbers is a challenge of which we deliver successfully on many occasions, however we will note your feedback as we look to improve the quality of our products and services.

There are plans in the near future by the owners of the hotel to upgrade the Convention facilities and deliver this new product to the Suva market, as a management company Accor will be delighted in managing this on behalf of the owner.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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Reviewed 1 June 2014

Its OK for a few nights providing you get a good room.

A pleasant water side location just outside Suva away from the hustle and bustle which has its advantages and more than compensates for a short bus ride or taxi ride into Suva. The bus trip into town is a short 15-20 min journey adds to the experience.

Initial impressions of the open air hotel lobby and the bayside vistas is really the jewel for this hotel and could be a a nice area to chill out but their is no air circulation and the humidity really does become oppressive because of the lack of air circulation that within 15 minutes you start sweating profusely and I'm no fat slob.

The accommodation is arranged in a side wing on 2 levels, I would recommend getting a room on the 1st floor as the ground floor rooms had noise intrusion from the rooms above.

The rooms although reasonably well appointed are a bit on the small side by 4 star standards, the room would start to look very cluttered when a traveling couple unpacks, I was a solo traveler with dive equipment and the room felt small although functional.

Bed was comfortable and clean, had a smallish flatscreen TV but the norm by hotel standards but the choice of channels was actually quite limited.

Bizarrely the floor isnt actually level, for a while I thought I was suffering nitrogen narcosis from some deep dives so I put a glass tumbler on the floor and it started to roll towards the balcony confirming my suspicion which I guess adds character.

WIFI is only available in the hotel lobby which is disappointing and you are charged a fee which these sort of things should be inclusive considering you will also sweat buckets in the stifling humidity for the privilege which may be an intangible benefit to weight watchers.

Breakfast buffet is good by typical Fiji standards but average by world standards in that the choice is a bit limited but the food was OK.

Staff were pleasant and friendly, not the best hotel in Fiji but an OK sort of place to sleep for a few nights.

Room Tip: Choose a room on the top floor, ground rooms you can hear the occupants above
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  • Stayed: April 2014, travelled solo
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2  Thank reverend-spock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Dear reverend-spock

We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay and Thank you for choosing to stay with us.

The hotel is indeed unique and does possess some qualities which adds to the character of the property.

I will share your comments with our team and we will review the comments in particular regarding the operational aspects of your feedback, as we strive to continuously improve the quality of our services.

You will also be pleased to note the WIFI is now available in all rooms and will help those who prefer cooler climates to work more comfortably.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Reviewed 30 May 2014

I stayed at Novotoel Suva Lami Bay for one night.
Booked a room in renovated wing of the hotel via accor online portal.
My credit card was charged upon booking.

Check-in was smooth
Lobby and restaurant are nice.
Room size good
The room (even recently refurbished) was of poor maintenance.
Sheets and towels had stains, few light bulbs broken.

I just noticed that the hotel charged me a second time upon check out.
Was a challenge to get funds back. Accor call-center was not useful at all. I had to phone hotel direct to claim funds back.

3 consecutive booking with Accor that caused me trouble, In the other booking Accor kept deposit for over a week. Nice way of increasing cash flow (if done on big scale)

  • Stayed: May 2014, travelled on business
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1  Thank syd g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Dear syd g

We appreciate your comments regarding your stay with us, it is always a pleasure to receive constructive feedback.

I will share your comments with our team, in particular front office and ensure we are following our robust procedures regarding the charging of credit cards. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience with us.

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Reviewed 29 May 2014

Stayed here for a week and got a nice surprise as the hotel is situated on the beautiful lami bay which is a beautiful view to wake up to.only a few minutes drive to Suva but far enough away to be in another world .the rooms here are comfortable and modern but maybe a little small.the beds are good and the pillows great.the restaurant HUSK was very good and I had some great meals here.the seafood chowder is beautiful as is the pastas and the other meals served up.the staff were very friendly and professional and nothing was a problem.all in all I had a very enjoyable time staying at the Novotel for a week while in Suva on business

Room Tip: Any room downstairs
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  • Stayed: May 2014, travelled on business
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1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonHarper, General Manager at Novotel Suva Lami Bay, responded to this reviewResponded 11 June 2014

Dear Mike C

We very much appreciate you choosing to stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback.

The location of the hotel in beautiful Lami Bay close but yet so far to the CBD of Suva is a major plus for the hotel and which many of our guest enjoy and make comment on.

I will share your comments with our team in particular the kitchen team who do work hard at delivering consistent experiences for all of our guests. Your feedback will serve as an encouragement to all of our staff.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Suva Lami Bay

Address: Queen Road, Lami Bay, Viti Levu, Fiji
Region: Fiji > Viti Levu > Lami
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lami
Price Range: £75 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suva Lami Bay 4*
Number of rooms: 108
Official Description (provided by the hotel):
Situated overlooking the gorgeous Bay Of Islands, 15 minutes from the vibrant Fijian capital of Suva, Novotel Suva Lami Bay is the ideal destination for business or leisure. Most of the 108 rooms feature balconies with views of the lush tropical garden or picturesque Lami Bay. Fun local activities including diving, snorkeling and sailing are easily arranged by the ATS Tour Desk staff within the hotel. ... more   less 
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Also Known As:
Novotel Suva Lami Bay Hotel Lami
Tradewinds Hotel Suva

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