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“Shangri-La - Overpriced and rule bound.”

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Shangri-La's Fijian Resort & Spa
Ranked #1 of 1 Hotels in Yanuca Island
Suva, Fiji
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Shangri-La - Overpriced and rule bound.”
Reviewed 24 November 2013

The Shangri-La is the most expensive resort we have been to in Fiji. We are living in Suva and try and visit a variety of the resorts around the country.

The Shangri-La is overpriced and very much rule bound. If you are happy to pay too much for everything, and be told you cannot do a lot of things if there is an expensive resort offering (like taking the kids fishing), it will happen.

I was embarrassed to have taken friends to the resort and will not visit again.

The snorkelling was OK from the front beach. Good by Fiji standards but go to Malaysia or SE Asia if you want good value. Forget Fiji. The prices are all aimed at emptying wallets as fast as possible not making a good adventure for the family.

Expect to pay $500-$600 FJD for the basic room and buffet. If you want to do a fishing or diving trip, try going to anywhere local.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,165)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canberra
2 reviews
Reviewed 24 November 2013

Fiji is very expensive the Shangri-La is no exception. The rooms are average nothing special for the price you are paying, in Aus we would get a hell of a lot more for $AU350 a night. Privacy signs mean nothing eg: don't go on an early morning fishing trip and think you'll have an uninterrupted catch up sleep, House servicing is the priority however the cleanliness is questionable. The food (especially vegetables) at resort is very similar no real variety. Don't think getting a Debit or prepaid cash card to pay for things will get you out of paying 3% credit charges as they don't accept them.
We didn't want to buy anything as we didn't feel it was going to benefit the Fijian.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 November 2013

The hotel is looking a little tired and could certainly do with a soft upgrade but you quickly forget about that when you soak up the views and experience the wonderful hospitality.
There are some lovely restaurants, offering excellent dining options. The prices are high but no more than any other hotel in Fiji.
Snorkeling straight off the beach can't be beaten. Lots of lovely swimming pools. You quickly wish you never had to leave.
N:B: If TVand technology are your thing than this hotel is NOT for you. The old Box style TV's have poor picture quality and there is no wifi in the rooms.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 November 2013 via mobile

This resort is gorgeous and very well-run. The grounds and rooms are well-maintained, clean and pretty. Although we experienced friendly staff while at a smaller hotel in Nadi, staff are professional and courteous.
It is a family resort that seems to be targeted towards Aussies and Kiwis, and one of my only complaints is that the food in the buffet restaurant is very international. There weren't many traditional dishes which is a shame, but I imagine the resort is trying to avoid "culture shock" for the kiddies and their parents. While in the resort we could have been anywhere in the world, as it was very generic - but I suppose that's what you get when you stay in a big resort! All in all it was a lovely stay and my 4 year old enjoyed every moment of it.

Stayed October 2013
Helpful?
1 Thank Ash2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 November 2013 via mobile

The wife and I just finished a stay at the old Fijian Hotel. It's been close on 4 decades since I've been there.... But once you get past the tiredness of some and only some of the buildings, the place just wins you over!

The setting is unsurpassed. The staff are brilliant and so friendly. Food and beverage is great and at what you would pay at any other resort. The rooms are comfy and clean.

We had a ball doing nothing! We said best break ever... AND we meant it! We both shed a tear after we packed and left our room! We are already planning our next holiday and it will be here!

Stayed November 2013, travelled as a couple
Helpful?
2 Thank mandmsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2013

Great resort for young families - kids club is great for the young children (mine 4 & 6), great pools and buffet wasn't too bad for the kids & adults. Staff are fabulous. Very enjoyable stay - 8 nights in November 2013

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Roundsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

Here is a rund own of our experience. Hope it helps:
1. Rooms: In need of upgrade. TV's are the old box style. No foxtel. No wi-fi in rooms. I upgraded to a beach front room through a travel agent. Location was perfect! Quiet as it was away from the Lagoon area but not too far from ammenties. Only problem with the room apart from the tv was the size of the room. Very small and although we were told 2 beds, it is actually one king size bed and a sofa bed. That means kids stay in the same room as parents with no partition. Perhaps ask for an executive suite or family room for some privacy.
3. Pools: These are fine. All the action happens around the Lagoon Pool. Great for kids! However, on the first day there, I got a rash from the pool all over my body so had to swim at the beach for the rest of the trip. In saying that, hubby and kids were fine.
4. Lagoon: Nice to swim in. Clear water and able to swim with the fish.
5. Restaurants: All were fine but preferred Bar & Grill and Kalevu. A little pricey but unfortunately little choice but to eat at resort.
6. Snacks: take your own if possible. Works out to be expensive buying at resort shop.
7. Village Tour: Do this! It was great to visit the local village and school. Take your kids, they will love it! If possible, take books and pencils to the school. They greatly appreciate it!
8. Kids: PLENTY for kids to do! Kids Club, games around the pool with the friendly hosts, games room, movie nights, kids disco etc etc
9. Staff: Awesome! So friendly.
10.Geckos: A lot of people suggest you go to Geckos for a meal and free fire show. The food is TERRIBLE!! I was certain we were going to get sick (thankfully we didnt). Kids meals were the WORST!!! Also, get ready to eat with plenty of bugs, geckos, and insects crawling around. However, the show was good and they get the adults and kids involved in the show on stage.
11. Taxi Service: Book a private taxi. Cheaper than at the resort.

Overall, a great experience thanks to the friendly staff and abundant kids activities.

Room Tip: Beach front rooms are at a great location but small.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank teresa k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Fijian Resort & Spa

Property: Shangri-La's Fijian Resort & Spa
Address: Viti Levu, Fiji
Region: Fiji > Viti Levu > Coral Coast > Yanuca Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Yanuca Island
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La's Fijian Resort & Spa 5*
Number of rooms: 442
Official Description (provided by the hotel):
The resort is exclusively located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway.A traditional Fijian village is the inspiration behind the layout of the 442-room resort. Every guest room, suite and bure features a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. Unlimited wired broadband Internet access is complimentary in all rooms. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. A wide range of dining options are available, from Pacific Rim fine dining to informal fun dining at the poolside. Cultural shows highlight Fijian lovo, meke and firewalking rituals, South Pacific and Fijian Fire dancers.CHI, The Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. ... more   less 
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Also Known As:
Shangri-La`s Fijian Hotel Yanuca Island
Fiji Shangri La Resort
Shangri La Fijian Resort
Shangri Las Fijian Resort
Shangri Las Fijian Hotel
Fiji Shangri La Hotel
Fiji La Shangri
Fijian La Resort Shangri
Fiji La Resort Shangri
Shangri-La's Fijian Resort & Spa Fiji/Yanuca Island

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