To celebrate our 2nd Wedding Anniversary we travelled to Tavarua Island Resort - Fiji for some relaxation and of course surfing for hubby. We loved the Resort, the tropical surrounds, pristine water and of course the easy access to the surf breaks by boat. Unfortunately the beginning of our holiday did not go to plan and due to flight cancellations in Sydney by Fiji Air, we did not make our transfer by ferry to the Island and had to spend a night in Nadi, making our way out to the resort the next morning. Please ensure you wrap your non water proof valuables in plastic as we had an open boat - rough water, wind and sea spray drenching us to the bone. There is no landing or jetty to get into or off the boat, so shorts and thongs are required as you wade in to at least knee depth water to get in or out - which can be tricky when you have bad weather like we did on arrival. In good weather conditions the trip is fun. When we landed at Tavarua the crew of the boat dropped us onto a beach and said they would take our luggage and off they went out to sea again?! No one told us where to go or what we should do which was perplexing at the time. We could see a path so followed it until we got to the buildings and found the office. We were totally drenched through (maybe wear your swimmers when seas are rough,) so all we wanted to do was freshen up before finding some breakfast. The receptionist informed us our room was not ready??!! What - we actually had paid for the Saturday night (non-refundable cost!) and had not been able to cancel this due to the short notice of flight cancellations. We were absolutely astounded and given towels and told to go to the Restaurant and wait and hour or so! Our room had some guests moved into it for some reason which was never explained to us and considering we had paid the Resort for the nights accommodation - not really acceptable and extremely disappointing considering the cost per night. Apparently friends have informed us that when you arrive as scheduled in a group there is a lovely welcoming ceremony and you receive a shell necklace. Although I mentioned this fact to reception a few times and was assured I would get one on the Kava night later in the week, (a great highlight,) nothing ever happened. I don't need a shell necklace, but it is the principal of how we were treated just because we were late arrivals - through no fault of our own. We finally made it to the Bure and they are very clean and comfortable. The air conditioning works well and the room is spacious and not located too close to other Bures. The deck looks out to the beautiful tropical gardens and ocean - amazing photo opportunities, especially if you score a cloudless sunset which we finally got on our last night. No one ever gave us an orientation about the Resort so luckily there was a good reference in the Bure we read and also asked other guests. We missed a few activities as no one told us there was a notice board near the coffee table to refer to about trips and weather conditions. We had a fantastic time and met some great people from all over the world, friends we made actually got engaged while we were there. The surf was great (not too big,) but make sure you listen for the wooden gong the boat crew hit when a surf boat is leaving for the breaks, other wise you could miss it. The food is yummy, a lot of fresh fish (some of the guests caught,) but some of the local Fijian staff are hesitant to give you too much - just keep your plate there and ask for more if you want and they will serve it to you. The appetizers are served at 5.00pm and make sure you are there early as they don't make enough to give each guest a plate. Not sure why? The Island is a paradise and easy to walk or stand up paddle around, depending on the wind and tides. The pool can get very busy especially when there are a lot of families with children staying at the Resort. The massages are amazing and everyone should indulge in being pampered by the magic hands of the Resort masseuse. She was one of the best I have enjoyed and I have had many a massage all over the world. Yes, this resort is idyllic and on a magical Island in Fiji where you can just do as much or little as you please, enjoy the tropical weather and get away from shopping, cooking and cleaning - a perfect holiday. The only disappointment we had was the lack of communication from the staff (not the Fijian staff who always had a "Bula!" for you,) who tended to stick together and not socialise very much with the guests. The on-site medic was the exception and he made the effort to get around to talk with most guests. (They rotate medics on the Island but it's a comfort to know someone has medical knowledge when you are fairly isolated.) There was talk of an Island to Island stand up paddle but it was changed to a paddle to a surf break which was not what we requested to do. We also requested the possibility of getting some yoga classes which never happened. Having visited quite a few other surf Resorts recently the main thing we noticed was the Manager did not make himself known to some guests (we met him on the second last day and he wasn't even aware of who we were, our late arrival and circumstances,) and was only interested in entertaining and talking to his personnel friends that were visiting that week. This was evident the whole time and surprised us completely as other resorts of this size and style have Manager's who are focused on making sure all their guests are being looked after. Luckily we are a very social couple and enjoyed the week, but in comparison to the service we have experienced around the world, this was the stand out difference as the welcome and interaction from Management was unfortunately not forth coming. Be advised though, if you are making a trip because of a special occasion - we had to try and do our own celebrations for our Wedding Anniversary as the resort doesn't cater for that. Overall - we had a wonderful time and absolutely loved our week away and are missing the lifestyle of Island living!
- Also Known As:
- Tavarua Island Hotel Tavarua Island