Was very excited 5 star and Relais Château on the beautiful lake at Wanaka but we were quickly disappointed . Hardly any staff when we arrived just a young girl so no one to help with luggage
The room we were shown into was so hot sleeping would have been impossible I asked to see the manager but she could not be bothered to rock up for 2 hours,the assistant manager did appear and told us if we didn't like it go else where!
We were moved to a cooler room but it was for wheel chairs so we felt we were checked into a clinic,
Views are superb ,bed was comfortable but no privacy as people were constantly walking past
Food is beautifully presented and some dishes excellent but tiny portions and fixed tasting menu
They do have a ski lodge which I am sure would be amazing for 3 days with a guide.
We did go there 10 mins by helicopter picnic lunch wine extra for the bargain price of 1500$
When we came to leave there was a double laundry charge which seemed to be a problem to remove
All in all we felt uncomfortable for three days a miserable experience
- Official Description (provided by the hotel):
- Sitting above the shores of Lake Wanaka, Whare Kea is the perfect luxury accommodation for families or groups of friends wishing to soak up the splendour of the area a private location. Our superbly comfortable lakeside lodge offers an ideal combination of shared and also private spaces well suited to accommodate small groups of up to 12 guest whether you prefer rest & relaxation or want to experience Wanaka's myriad of outdoor pursuits. Our fully equipped kitchen at Whare Kea allows guests to self-cater whilst looking out at the stunning vistas over Lake Wanaka. Alternatively, catering can be arranged. Additional Services to compliment your stay are extensive & unlimited with our property manager available to tailor make your exclusive retreat. ... more less
- Reservation Options:
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- Also Known As:
- Whare Kea Hotel