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“Fantastic place - great location - great price.” 5 of 5 bubbles
Review of Clearbrook Motel Wanaka

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Clearbrook Motel Wanaka
Ranked #6 of 20 Hotels in Wanaka
Certificate of Excellence
Vincentia, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic place - great location - great price.”
5 of 5 bubbles Reviewed 13 May 2012

My wife and I adore Wanaka. When ever we stay there we stay at Clearbrook. We stumbled across it by chance early last year and stay there ever since.

The location is great with everything in town being with in walking distance, including the shops, supermarkets, cafes and of course the lake. The building is relatively new with all the comforts of being modern. The upper level is accessible via stairs only and all rooms look out to a clear water running stream (Brook) that runs the length of the property. There is plentiful off street parking and far enough from the hustle and bustle to be quiet and relaxing.

The rooms are large, spacious and cosy at the same time. The rooms are fully equip with everything you might need for your stay including any cooking items if you want to cook your own food. The bed was comfortable and provided an excellent nights sleep. The linen, furniture and appliances were well kept, clean tidy and in good working order. The views from the rooms are awesome as well with great views of the mountain range and lake glimpses.

The staff were pleasant, friendly and accommodating.

I would happily stay here again and recommend it to others........

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bluntly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 4 May 2012 via mobile

Stayed for 2 nights. The room was split in two levels. The view from the top level was great, especially when waking up in the morning. The room was well equipped and very clean. Great location and very close to shops and restaurants. Loved Wanaka and would stay here again.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Stephmacmillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottish Highlands, United Kingdom
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 23 April 2012 via mobile

Initially booked a number of motels advertised in the NZ brochure and on checking TA found them to be lacking good reviews so it came down to checking each destination individually to source good accommodation. We were not disappointed by Clearbrook. Clean, comfortable and worthy of all the favourable comments that it has attracted. Would definitely stay here again.

Stayed April 2012
Helpful?
1 Thank murdo428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 10 April 2012 via mobile

So it's ok, and clean, but VERY 90's, both in design, decor and amenities, I was pretty shocked by the $10 for 12 hours wifi, who still charges you to use wifi when you are a guest?

Stayed April 2012
Helpful?
2 Thank Hobbetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankali, Owner at Clearbrook Motel Wanaka, responded to this review, 12 April 2012
Hello,

Thank you for choosing to stay with us in Wanaka and also taking the time to write a review. We appreciate your feedback and any suggestions you may have for us to improve the service offered.

I am sorry you found our decor, amenities and design to be dated and 'very 90's' - this is very surprising to hear as Clearbrook Motel was in fact built in 2003! As we are relatively new owners of this establishment we are currently in the process of refurbishing and updating all aspects of our accommodation, so you may be happy to hear that during our current quiet season we are painting the interior of our apartments and refurbishing the decor in each room with the best products available on the market.

With regards to the internet, the cost is in fact $10 for a 24 hour period as clearly stated both in the motel information booklet in each room and the stand alone information sheet on the dining table in each room, and I believe that you will find that throughout most of New Zealand Motel's will charge for Wi-Fi usage. Also I believe our rate to be very reasonable as it is a $10 charge for unlimited use by all guests in the room, on as many devices as you like.

If you did in fact find the internet service provided to be unsatisfactory if you had called us or come to the office to let us know we would have been more than happy to provide a refund as we believe it is very important to ensure all guests that stay with us are completely happy with the services they recieve.

Thank you again for your feedback, I hope you enjoyed the remainder of your trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
90 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

We booked the family room which has to 2 bedrooms inside. The room is divided into 2 floor which give more space. There are also washing machine and dryer. The kitchen is small and not so well equipped. The beds are very comfy in both room. The main windows facing mountain side (not lake) giving a fantastic view during sunrise and sunset. However heating is not much effective and bathroom is not so impressive but clean.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gunma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankali, Owner at Clearbrook Motel Wanaka, responded to this review, 12 April 2012
Hello,

Thank you for taking the time to write a review and give feedback on our apartments. I'm so glad you enjoyed the beautiful sunrise and sunset from your room!

I am sorry to hear that you found the kitchen to be "small and not so well equipped" - we have had many guests comment on how impressed they are with the size of our kitchens, and as they are all equiped with a full oven, a microwave, a dishwasher, a fridge/freezer, pots, pans, a full range of plates etc, a large range of cooking utensils, cutlery, wine glasses, mugs, tea cups, water jugs, a large kettle, a toaster, a coffee plunger and a chopping board I would greatly appreciate it if you could suggest what else might be required in a motel room kitchen? You can email us at info@clearbrook.co.nz with any suggestions you may have as we would greatly appreciate further feedback.

Thank you again for your review, I hope you enjoyed the remainder of your holiday in our beautiful country and I look forward to hearing from you.

Kind regards,
Louise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Australia, Australia
Level Contributor
1,003 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 605 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

We stayed in March 2012 and had a top level king bed room and was plesently surprised. The hotel is an easy walk to all the main eats in Wanaka and is very clean and well appointed self contained with enough utilities to stay in if you wish. A good washing machine was a bonus. One element we really liked is all the rooms have a rippling stream in front of the balcony or courtyard that sounds like your staying near a trout stream. Overall the staff were excellent, room very spacious, bed comfy and best of all we were charged only NZ$155 for the night which is a good price.

Room Tip: Go an upstairs room to get view of lake downstairs has courtyards with stream.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankali, Owner at Clearbrook Motel Wanaka, responded to this review, 12 April 2012
Hello,

Thank you so much for taking the time to write such a lovely review. I am so glad to hear you enjoyed your stay at Clearbrook so much and that you enjoyed being so near the Bullock Creek - I believe it is one of the best features of our property!

Thank you also for your kind words with regards to service and the cost of our accommodation. I hope you enjoyed the remainder of your stay in New Zealand and should you ever visit Wanaka again we would love to welcome you back to Clearbrook!

Kind regards,
Louise
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, Australia
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

We recently stayed here for four nights and found that all the good things that people had written about this motel were correct. Very clean, the owners were very friendly and the unit had everything that we needed for our stay. It was a short walk to shops, cinema, waterfront. The little stream running in front of our unit was just gorgeous - they say there are trout in it. We didn't see any but there probably are - there are trout everywhere in NZ!!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ghostsTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frankali, Owner at Clearbrook Motel Wanaka, responded to this review, 18 March 2012
Hi,

Thank you for taking the time to write such a lovely review. I am glad you enjoyed your stay at Clearbrook and I am sorry you didn't get to see any of the trout!

I hope you enjoyed the rest of your holiday and should you ever come back to Wanak we would love to have you stay with us again.

Kind regards,

Bernice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clearbrook Motel Wanaka

Property: Clearbrook Motel Wanaka
Address: | Corner Helwick and Upton Streets, Wanaka 9305, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Wanaka
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clearbrook Motel Wanaka 4*
Number of rooms: 16
Official Description (provided by the hotel):
Clearbrook offers affordable motel accommodation for all! Including families and groups visiting Lake Wanaka. Conveniently located close to Wanaka town centre, Clearbrook comprises 14 private self-catering apartments and two self-contained holiday homes, fully equipped for a Wanaka holiday.Clearbrook is set in a peaceful location by Bullock Creek and each self-contained apartment has a private balcony or courtyard with stunning mountain views. Clearbrook's spacious accommodation is ideal for corporate and wedding groups, families on ski and summer holidays and visitors on hunting and fishing trips. ... more   less 
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