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Clearbrook Motel Wanaka
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Reviews (344)
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All reviewswashing machine and dryerbabbling brookstream runninggreat locationsmall streamspa bathbalcony overlookingfull kitchenlovely streamseparate bedroomclose to towncooking facilitieslaundry facilitiesviews of the mountainswell equipped kitchenrooms are largenew zealand
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Reviewed 18 April 2013

In our 4 week tour of NZ this was one of the nicest motels we stayed at. Excellent location just outside town but easy to walk in to all the shops and restaurants. Lovely large apartments with super views to the mountains and a family of ducks wandering round near the very pretty creek that runs through the property. Staff were very friendly and helpful. Wish we had stayed longer it was so nice.

  • Stayed: February 2013, travelled as a couple
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Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

Only stayed here one night but what a superb location. Great room overlooking the brook and great facilities. Washing and drying in the room was a great help! Will definitely be on our list for a longer stay next time we are in NZ.

  • Stayed: March 2013, travelled with friends
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Thank TC1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

We recently stayed at the clearbrook motel (2a & a 2yo) as part of a South Island trip.

We were impressed on arrival with the motel and the lady on reception seemed fairly friendly and relatively helpful. The room was lovely - a great size and a gorgeous view. It was well appointed and also had a washing machine which was a welcome addition after 4 or 5 days travelling with a toddler.

The motel is less than 2 minutes walk to the top of the Main Street of Wanaka - fabulous location! The town is just gorgeous, by far our favourite of the 4 places we stayed on the trip (lake tekapo being one). It has great shops, supermarket & a lovely foreshore with lots of coffee shops and eateries. We only stayed 1 night but wished we'd stayed longer.

Our son also loved feeding bread to the resident ducks from our balcony.

Overall, we had a very pleasant stay. My comment about the inflexibility comes from the attitude of the gentleman on the front desk when I asked if they might have a spare airer we could borrow - his response wasn't particularly friendly and instead, rather short & dismissive. I understand he may not have had one, but it was his reaction that most perturbed me. We experienced a similar response when we asked if we might check out slightly later to work in with our toddlers feeds.

I also felt the room was a fair bit more expensive than other places we'd stayed but again this may have something to do with the destination (and not knowing enough about nz, I can't comment).

All in all, we enjoyed our stay and with a slightly more friendly attitude, would definitely stay again.

Room Tip: The ground floor rooms have access to a grassed area where the ducks are but there is a brook running through the grounds so something to be mindful of with small children.
  • Stayed: March 2013, travelled with family
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Thank tallp0ppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

We stayed here two nights and were upgraded to a 2 bedroom apartment. The apartment was roomy and very well appointed with a full kitchen, two separate bedrooms (one upstairs), a spacious bathroom with spa bath and laundry facilities, a living area with 2 couches and small dining table, and a great view. The spa was great after a long day of hiking. The only complaint is that the furnishings are looking a bit worn. Despite this I would recommend it.

  • Stayed: March 2013, travelled as a couple
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Thank Edrial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

We were initially impressed with this motel - nice location, well maintained and better-than average fittings. However, then had to mark them down on 3 points:
1. There was a harsh spotlight immediately outside the front door, and an un-curtained column of glass bricks next to the door - the result was a room lit up like early-morning throughout the night.
2. Lots of decorative cushions of all shapes and size on the bed, but none of them sized to supplement the single, thin, lumpy, feather pillow for each of us on the bed. We didn't discover this until after 11 p.m. - far too late to get some action from the office. Very few places now have only 2 pillows in a double room, and most have at least one hypo-allergenic pillow available in the room.

Putting these two issues together did mean we got a very poor night's sleep.

The worst fault though was at check-out - we had reserved a room with 2 continental breakfasts well in advance, but when we came to check out we were asked to pay MORE than the agreed rate. The girl on reception said prices had gone up since we booked - it was only a few dollars extra but what hotel / motel thinks a contract is not a contract? I told her I'd pay the agreed rate only, and after my insistence that is what we paid - but the request was at best unprofessional and at worse a con.

Room Tip: Check position of the outside lights to make sure they won't keep you awake.
  • Stayed: April 2013, travelled as a couple
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Thank IMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClearbrookWanaka, Manager at Clearbrook Motel Wanaka, responded to this reviewResponded 13 April 2013

Hello IMUK, thank you for taking the time to post a review of your recent stay at Clearbrook. In response to your comment regarding the "harsh spotlight" outside your door, this is there for security and also so that you can see your way if returning to your room at night after dark. If you'd have let us know that this bothered you, we could have had the light switched off. Secondly with regards to pillows, we do provide two spare pillows in every bedroom (which are also hypo-allergenic), these are located in the drawers below the luggage rack as stated on the in-room information. The pillows on the bed are high-quality feather pillows with quilted pillow protectors. Finally, we apologise for the simple error regarding the breakfast price. As mentioned, in the time since you made your booking our breakfast prices have gone up by $2 and the new price was accidentally applied to your booking. As soon as we realised the discrepancy we fixed it and never insisted that you pay the higher price.

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