Disappointed, Nicely presented complex with good facilities was left down by no hot water in our (small) room on two chilly autumn waters. A cold shower is not a good way to start your day. Staff was non committal when I complained, shrugged it off with an unacceptable excuse that the hot water cylinder has to service an entire block!
Then, we came back from town after our room had been serviced and our door was left unlocked and open by the cleaners. Appaling.
On the plus side the pool area and gym are excellent.
- Official Description (provided by the hotel):
- Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka