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“No hot water”

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Mercure Oakridge Resort Lake Wanaka
Ranked #13 of 20 Hotels in Wanaka
Auckland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“No hot water”
Reviewed 3 May 2011

Disappointed, Nicely presented complex with good facilities was left down by no hot water in our (small) room on two chilly autumn waters. A cold shower is not a good way to start your day. Staff was non committal when I complained, shrugged it off with an unacceptable excuse that the hot water cylinder has to service an entire block!

Then, we came back from town after our room had been serviced and our door was left unlocked and open by the cleaners. Appaling.

On the plus side the pool area and gym are excellent.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KiwiPetrolhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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938 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Godzone
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 April 2011

This hotel is located 2 km from Wanaka. It is a good hotel and well-priced, but our room had almost no views. If you stay here, try to be in about room 80, where there are good mountain views.

The pros:
1) Quiet, relaxed layout just outside Wanaka (at least in April when we visited)
2) Seven hot pools great for relaxing (although several were not working when we visited)
3) Well-equipped rooms with good heating

The cons:
1) Almost no view from our room. A bit disappointing given we booked a Superior Suite, rather than the cheaper standard or superior rooms.

Room Tip: Book room 70 to 80
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DMZ2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 24 April 2011

Great facilities loved the hot pools. Rooms were spacious, only small issue was there are no set of draws to put your cloths in. A little bit out of town but nice country feel about it. Wanaka is a great place for a break.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christchurch
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2011

We had a great stay at the Oakridge Grand Mecure. The king-size bed was amazingly comfortable. The staff were friendly/helpful and the food in the bar was pretty good as well.

The only small criticism we have is that the bathroom could use a bit more of a scrub in the corners and the TV signal didn't seem to come through too clearly.

Otherwise, it was a great place to stay.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Oakridge Resort Lake Wanaka

Property: Mercure Oakridge Resort Lake Wanaka
Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Wanaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Official Description (provided by the hotel):
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka

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