Locaion is great, facilities are really good, breakfast is pretty poor in options for "All included breakfast", and service is pretty poor unless you really demand it
example: we book this hotel using the hotel website 45 days before the trip, we planned this as the last part of our trip after two weeks of travelling, main reason to choose it was laundry facilities and two Plasma TVs, reason lots of laundry to do and two toddlers eagier for watch some TV after two weeks in the country wild side, neither of those two happened!
When I went back to reception I got a "sorry about that" then I have to demand the laundry facilities and what happenned with the TVs? we got an old TV which did not worked well and coins for using the central laundry, this is new year's evening by the way!!!
To give you a picture the hotel has more than 60 rooms and just two have no laundry facilities, we got one of those eventhough we paid ofr something that was advertised,
at the end after grumpy claims etc... we got a refund of one night's rate, good but not good enough as we spend a couple of hours in the central laundry instead of our own self contained department that we booked, shame on you...
- Official Description (provided by the hotel):
- Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka