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Mercure Oakridge Resort Lake Wanaka
Ranked #13 of 20 Hotels in Wanaka
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936 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
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English first
Cambridge, New Zealand
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 April 2012 via mobile

The best part of this hotel was the excellent restaurant and being able to take a dip in the lovely landscaped hot pools in the evening under the stars. However, while the staff were very friendly the room didn't live up to the superior title. Small touches like not being able to put the light on in the bathroom without the noisy fan, an uncomfortable bath, small thin towels, cheap soap, uncomfortable bed that wasn't attached to the wall so it slid away when you sat up, not enough tea, UHT milk pots and a very noisy fridge all let down what should have been a really great stay. If I'd paid less I wouldn't have minded so much, but this place bills itself as a luxury resort - its just not quite there.

Stayed April 2012
Helpful?
1 Thank Velma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2012

Based on the photos and descriptions, this place sounded great - unfortunately, it was quite average. Our room was standard with a bed and bathroom - without much else. Somehow we got on a 'do not service' list, so our bed wasn't made and we didn't get fresh towels - not a huge deal, but when we called for towels, they never arrived.

Our room had a door to the adjacent suite, and the noise was terrible. We might as well have had the door open - there was no sound proofing at all. We could hear people walking on the laminate floor, hear the dishes clinking in the sink and every word of their conversations. Every time the people in that suite left the front door, it sounded like the place was caving in. It couldn't have been too pleasant for the other people either, since we have a 6 month old that cries in the middle of the night.

In a nutshell, very nice looking, but quite average for the price we paid.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham sussex
Level Contributor
262 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 4 April 2012

lovely pool and hot tubs. Hard to get the luggage upstairs when on a long trip. It is a fair distance from the lake. Brakfast a bit dissapointing.

Room Tip: Ask for a goundstairs room if you have a heavy suitcase.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suejm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 April 2012

We stayed at the Oakridge for four nights (group of four). We had a two bedroom unit - Accor Vacation Club - which was well appointed and comfortable. The resort staff were very friendly & helpful and the facilities were of a high standard - heated pool & hot tubs, gym & lap pool(not heated). As the units are self contained with cooking facilities, we were able self cater. The only downside - if it is indeed a downside - is that it is a little way out of town - about 1.5km. However if you have a car this is not a real problem.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arrowtown, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2012

My wife and I were there for a night away as a celebration. We dined in the restaurant which was a bad choice. A small menu selection and my wife's entree choice not available. Then her dessert choice not available. Then to cap it off there was "Sorry we have no coffee - would you like tea". Incredibly poor - if we had been told of the lack of options when we arrived we would have dined elsewhere. Then the bed had only a very heavy down duvet which was too hot when on, and too cold when off, and no alternative bedding. TV sets very small, and the bedroom TV on such an angle as to be unviewable from bed. Don't believe the rack rate quoted - there is no way the rooms (adequate as they are) are worth the prices noted as normal pricing. All in all a very disappointing stay.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wanaka hotels

cheshire
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 2 April 2012

In truth we chose the wrong place in the Oakridge Grand Mercure at Wanaka. If you're on a quiet weekend trip, or looking for a resort with all the bells and whistles for the family it's great. As a one night stand on a five week road trip, it's not. With all the stuff to be dragged in then taken out the next day up and down a narrow staircase, it's a bind. Add to that that there's next to nowhere to stow stuff and it really didn't meet our needs. That said. it's a nice place. The room is as good as filled with a king size bed and the space above the stairwell is cunningly utilised as a quasi "love nest" seating and table arrangement. More often than not that would have been used as a wardrobe, but instead there's a cut down version to one side of the room. In the room there's a fridge which spring hinges left hand behind the right hand side of the door. ( if that gives you a headache working it out, just wait for the one when you let go of the fridge door to reach something inside!). There's tea and coffee making facility but the only available plug socket is tight under the tiny writing desk between wardrobe and entry corridor. The shower room is very good and features his and hers wash basins for exceedingly thin couples! However, all in all, we found it clean, very tidy, tastefully decorated and totally impractical!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caneable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Oakridge Resort Lake Wanaka

Property: Mercure Oakridge Resort Lake Wanaka
Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Wanaka
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Official Description (provided by the hotel):
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka

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