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“Very nice property”

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Mercure Oakridge Resort Lake Wanaka
Ranked #13 of 20 Hotels in Wanaka
Sydney, Australia
Level Contributor
464 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
“Very nice property”
5 of 5 bubbles Reviewed 3 September 2013 via mobile

We enjoyed this place.

The rooms were very nice with Electric Blankets and controllable independent heating + heated towel racks.

The Spas and pools were great though the change room are located way down the other end which is not good on the cold.

The restaurant was excellent and equal to the higher end venues around.

Nice staff all around.

Laundry facility available though the drier could do with a clean up !

Over all great, no disappointment though you need to be ins vehicle as the hoof to town would be on the too far side.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScambusterSZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 5 September 2013
Thank you for your review. We are glad to see you enjoyed your stay with us. Your comments go a long way to improve future guest experience. Once again thank you and we wish to welcome you to stay with us again.
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925 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

Booked a two bed lodge through Wanaka Accom. Very clean with all the facilities for self catering. Excellent to have washing machine available in the apartment. Beds very comfortable. Slightly out of town but if you have a car it is a two minute drive to amazing Wanaka. This is perhaps the perfect town . We loved everything about it. The location has great mountain views.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave07_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 20 August 2013
Thank you for your review. We are glad to see you enjoyed your stay with us and wish to welcome you to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 17 August 2013

I stayed here for only one night. Overall, the room was very clean and tidy, but quite small. The hotel grounds are very nice and peaceful, however there is little soundproofing between rooms and I found myself being woken up during the night by the loud conversation of the people who were staying across the hall. The hotel staff were very helpful though, and got us into our room prior to standard check-in time which was greatly appreciated.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cocobean8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 20 August 2013
Thank you for your review. We appreciate all feedback and your comments will go towards improving future guest experience. Once again thank you and we wish to welcome you to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 12 August 2013

My wife and I booked a King Superior room while travelling on our honeymoon. The booking stated a King bed, LCD TV, bath etc was to be provided. Instead, we were put in a room with a double bed, old rear-projection box TV (with no working remote, so you had to get up late at night to switch it off), and no bath tub. No central heating, and the small heater in the room was not adequate. A cold night.

When we returned and advised we must have been given the wrong room, this was stated to be an 'upgrade' from the room we actually booked.

Not impressed at all. Don't stay there.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
3 Thank dkmadden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 13 August 2013
Thank you for your review. We apologize we did not meet your expectations and your comments will go towards improving our future guests experience. We are currently undergoing procedure of upgrading T.V's in all rooms. Once again thank you for your review and we wish you all the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Wanaka hotels

Cairns, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

We had a lovely stay here in a 1 bedroom apartment. Well maintained, huge room & balcony. Tables seat 6. Mountain views all around. 2km stroll to township where u can see lake Wanaka. The bus comes and picks u up from here also for cardrona ski fields.

Room Tip: Ask for a lake view room - no other apartments to see from ur room.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 12 August 2013
Thank you for your review. We appreciate your time taken to leave your comments and are pleased to see our high standards of hospitality were no exception to your stay. Once again thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swannanoa
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 August 2013

My husband and I enjoyed our stay. The staff were very friendly and helpful, the apartment was clean, spacious and had everything we needed and we enjoyed good food in the restaurant where the food was of excellent value and the wait staff very, very good indeed.

The washing machine was difficult to get to grips with but the staff came and helped me sort it out - I couldn't have asked for better service..

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TutuSwannanoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 6 August 2013
Thank you for your review. We are glad to see you enjoyed your stay with us and wish to welcome you to stay with us again. We are organizing more information to be displayed in the rooms regarding operation of the washing machine. Once again thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
305 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

The rooms is fantastic! Big, spacious, and simply divine!
Gym is good, and well maintained.
Location is reasonable if you self-drive.
Staff friendly and helpful.

Breakfast is payable, and not that fantastic.
No free wifi. Wifi is payable. This is a BIG minus point.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eteo232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review, 1 August 2013
Thank you for your review. We appreciate your feedback and time taken to leave your comments. Thank you for your comments about our rooms and facilities. We are pleased to see our high standards of staff hospitality were of no exception to your stay. Wifi charges do apply. Once again thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Oakridge Resort Lake Wanaka

Property: Mercure Oakridge Resort Lake Wanaka
Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Wanaka
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Official Description (provided by the hotel):
Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka

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