We have been members of Accor hotels for 17 years & the Vacation Club for 11years. We were driving back from Picton to Queenstown & decided to stop off at the Mercure Oakridge. It was not clear to find as it was badged Williams rather than Mercure. The room rate was off the Internet the night previous & was good value. We did not use the hot tubs or pools as we drove to Mt Cook & then decided to stay an extra night. The food in the restaurant was enjoyable especially at the Advantage Plus Card rate. The staff were friendly but seemed understaffed at times. We never tend to write adverse comments as we are loyal Accor members but we did find it strange to have an ironing board & no iron (even in the laundry which was undergoing renovation). Also no hair dryer. Managed well without them but normally they are provided Also a dangerous piece of wood ripped off below the place where cases are stowed and two nasty nails stuck out - quite dangerous & we reported it. Check in was slow in fact we were not acknowleged whilst the receptionist took three lengthy phone calls. We are entitled to free WIFI at proper Accor resorts but were told at Wanaka that we had 30 minutes regardless of how many nights we stayed. Very unusual! We are currently in a Sydney Pullman Hotel and it is excellent. We do not believe in making adverse comments. The above review states the facts as we found them. It was explained to us that there are Vacation Club apartments but reception only really only act as a sort of 'booking agency ' for Accor like Wotif or Expedia. There seems to be some sort of identity crisis here! Anyway, enjoyed stay for a couple of nights & price reasonable.
- Official Description (provided by the hotel):
- Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more less
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- Also Known As:
- Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
- Mercure Wanaka