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Oakridge Resort Lake Wanaka
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Reviews (1,040)
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All reviewshot poolsoak ridgestandard roompool areaone bedroom apartmentgreat resortfull kitchenwashing machine and dryershort driveviews of the mountainstown centreself containedlaundry facilitiesgreat facilitiescooking facilitiestubsmercure
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548 - 553 of 1,040 reviews
Reviewed 25 March 2014

Overall we found this Hotel rather disappointing.
The check in staff member was very unenthusiastic and borderline rude.
The room was quite shabby and in need of a good tidy up - it was clean but tatty. The sound proofing between the rooms is very poor and we had to endure a lot of noise from an adjacent room.
The TV didn't even have Sky (cable) channels and only had free to air TV. I cannot recall the last time I stayed in a hotel without Sky TV!
The hotel is actually located about 2.5km from Wanaka town centre - so you will need a car or alternatively pay $15 taxi fare each way.
We stay at a lot of Accor Hotels as we are part of their loyalty programmes. This is the worst Accor property I have ever visited.

Room Tip: Stay elsewhere
  • Stayed: March 2014, travelled as a couple
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2  Thank Kiwiatlarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 27 March 2014

Thank you for your feedback. We apologize we did not meet your expectations and thank you for your time taken to leave your comments. We have taken on board your comments and will work on ways to address these issues. We often receive feedback about how friendly and polite our front of house staff are so I have spoken to our team to ensure this remains at the same high standard. Regarding our rooms we are always looking at ways to improve our room quality and comments will go a long way regarding this. Thank you for your comment regarding cleanliness. Yes our location is 2.5km from the town center and this ensures a peaceful atmosphere and quiet nights sleep also with neighboring activities. Once again thank you for your feedback and we wish to welcome you to back to Oakridge Resort Wanaka so we can remedy your experience with us.

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Reviewed 24 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Melanie H, Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 27 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 March 2014

It's a bit out of town, so take the car if want to pop down to the lake - and you should, because it's absolutely stunning! Pleasant staff, a good room and a pretty good evening meal. We would be happy to stay here again.

Stayed: February 2014
2  Thank LondonpairLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 23 March 2014

Thank you for your feedback. We are glad that you enjoyed your stay with us especially our friendly staff, rooms and evening meal with us at Jacobs Grill. Once again thank you for your feedback and we appreciate your recommendation for other travelers.

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Reviewed 20 March 2014

My friend and I stayed at this resort coming all the way fron America. We were so thrilled with all the modern conviences our suite had such as heated towel racks, full kitchen, large soaking tub, and washer/dryer. The location is great & the view from our room was gorgeous. Best of all every single staff memeber we met was extremely helpful & friendly. If you stay there make sure to eat at Jacobs Grill and have the Thai Green Curry! We loved this hotel & I would have happily payed double to stay here.

  • Stayed: March 2014
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1  Thank zachshmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 23 March 2014

We are delighted that you enjoyed your stay with us and truly appreciate your time taken to leave your feedback. Thank you for your comments about our room facilities, view and your dining experience with us at Jacobs Grill. I will make sure your comments do get past on to our whole team. Once again thank you for your feedback and we look forward to your next stay with us at Oakridge Resort Wanaka.

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Reviewed 16 March 2014

Stayed at Oakridge Resort for 1 night in studio room. The location for this hotel is quite far from town center if you're walking, only 5-10 minutes drive by car. The atmosphere of the hotel was great but we're not really happy with our room. The lay out of the room is not efficient, so it make the room cramped.
The pool was amazing though, nice and refreshing with heated pool. Had dinner as well beside the pool and they have great food and drinks.
If we stay there again maybe we will try the apartments instead of studio room.

Room Tip: avoid studio room, it's small and really old style.
  • Stayed: February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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3  Thank gimmiegimmies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 18 March 2014

Thank you for your review. We appreciate all feedback and your comments will go a long way to improve future guest experience. We are glad that you enjoyed our fantastic hot pools and that you also enjoyed a nice dinner at Jacobs Grill. We apologize you did not like the layout of the studio room and we would love to invite you back on your next visit to Wanaka and to stay in one of our larger apartments. Once again thank you for your feedback and look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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