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“Excellent”

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Oakridge Resort Lake Wanaka
Ranked #14 of 20 Hotels in Wanaka
Reviewed 14 June 2014

Stayed here on recommendation from friend and did not disappoint. Nice food from hotel restaurant. Room was clean and warm . Reception staffs were very friendly and helpful. We would definitely stay here again !

  • Stayed: May 2014, travelled as a couple
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2  Thank pete a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 16 July 2014

Thank you for your review. We are delighted that you enjoyed your stay with us especially our on-site restaurant, clean and warm rooms and friendly staff. We appreciate your recommendation to other travelers and we look forward to seeing you again on your next visit to Wanaka.

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454 - 460 of 973 reviews

Reviewed 11 June 2014 via mobile

Great experience when I stayed in Oakridge resort Wanaka. The staff are friendly , room is tidy clean and warm ,we booked two bedroom apartment , the balcony has really good view , and big enough . And the hot pool is amazing . The resort not in the town center but just 3,4 mins for driving , not noisy , we totally enjoy stay in here .

Stayed: June 2014, travelled with friends
2  Thank Felicity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 6 July 2014

Thank you for your review. We are delighted that you enjoyed your stay with us and thank you for kind words related to our friendly staff, clean and warm rooms with great views and our fantastic hot pool facility. Once again thank you for your review and we hope to see you again on your next visit to Wanaka.

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Reviewed 11 June 2014

Stayed 2 nights last weekend, Friday and Saturday. Sadly the stay was underwhelming. Cobwebs in the rafters, luke warm water in the shower, not enough hot water to fill the spa bath (with hot water), a TV so small that from the bed it was difficult to see.

the pools outside were not steaming in the cold weather - a quick touch test showed why. These are not hot pools but tepid.

Positively the reception on arrival was efficient and welcoming - leaving however was disappointing, a thank you, but no genuine interest in our stay.

The gym is great and the main pool in summer would be very good. But this is not summer.

  • Stayed: June 2014, travelled as a couple
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2  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 12 June 2014

We apologize we did not meet your expectations and will work on ways to address your concerns raised. We hold daily checks of our hot tubs and hot pool and let all guests know of the relevant temperatures, our hot tubs remain between 38-40 degrees and hot pool at 28 degrees year round, we also advise guests to leave the covers on the hot tubs after use to be considerate to other guests so the temperature remains as high as possible. We have spoken to our housekeeping team regarding cobwebs in rafters and do understand that these can appear overnight. For the resort spa rooms we do allocate a large hot water cylinder to each room. Thank you for your feedback and we wish you all the best on your onward travels.

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Reviewed 10 June 2014

Stayed two nights for a weekend at Oakridge resort and was pleasently surprised. We were a bit hesitant because of previous reviews, but they must have really stepped up there service recently. The room was spotless no cleaning issues at all. The views were breathtaking and pools were amazing. The restaurant was a little quiet but nice and cozy. The staff were all very nice and informative. Great surprise and a well done to the management seems to have turned it around.

  • Stayed: June 2014
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3  Thank Peterhodestraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We love this place and return every year if possible, the one bedroom units are wonderful and a full kitchen is a bonus, The view is perfect and the rooms warm and cosy. Each room has an outside space, either a balcony on the first floor or a patio on the ground floor. This resort has a pool complex with three swimming pools and 6 (i think) spa pools all out side and wonderful to use. Also a lap pool and a sauna (although this is often off and takes a while to heat up)

The service is good for the rooms but the restaurant and bar has a feeling of under use. Admittedly we often visit in the quiet periods. All in all a great place to stay and relax, enjoy.

Room Tip: We use the one bedroom units these are on the ground level or level one. if you have mobility probl...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 10 June 2014

Thank you for your review. We are delighted that you enjoyed your stay with us in particular our wonderful rooms hot pools facility and mountain views. Once avian thank you for your feedback and we hope to see you again on your next visit to Wanaka.

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Reviewed 6 June 2014

Checking in was easy and pleasant. We had a comfortable room, although no view. Some of the other family rooms would have beautiful mountain views. It was a Monday night so the menu at the little dining room was limited but we had the most delicious seafood pizza I can remember in a long time. The staff were lovely and we had a very pleasant time. Free Wi-Fi in the lobby was also appreciated.

  • Stayed: April 2014, travelled as a couple
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Thank GymeaBay_SydneyRaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 10 June 2014

Thank you for your review. We thank you for your time to leave your comments and are glad that you enjoyed your stay with us. Thank you for your nice comments regarding your evening meal, comfortable room and friendly staff. Once again thank you for your review and we hope to see you again on your next visit to Wanaka.

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Reviewed 4 June 2014

just came back from Wanaka for a business trip, stayed 1 bedroom apartment at Oakridge Resort like usual, great food, nice hot pool, friendly hotel people and a tidy clean hotel room, feel relax after a day work and drive, great views outside window, strongly recommend for others who will travel to Wanaka.

  • Stayed: May 2014, travelled on business
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Thank jerry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie H, Guest Relations Manager at Oakridge Resort Lake Wanaka, responded to this reviewResponded 10 June 2014

Thank you for your review. We appreciate your time taken to leave your feedback and are very glad that you enjoyed your stay with us in particular our clean rooms, friendly staff and great food. We appreciate your recommendation to other travelers and we hope to see you again on your next visit to Wanaka.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oakridge Resort Lake Wanaka

Address: 20 Studholme Rds, Wanaka 9381, New Zealand
Region: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Wanaka
Price Range: £80 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Official Description (provided by the hotel):
Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka

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