the rooms are old which can be better with renovations. I have stayed in this hotel many times but every time I visit it is a down hill for the facilities especially the rooms, while the reception space has been greatly face lifted. I which this was done in the rooms first. the place is cold and no coffee maker and the management have never tried to see the impact of this. the bathrooms have no place to hand items including towels. my towels fell in the bath tap and lack enough the other was a bit safe otherwise I would not have dried myself, that was an experience. the reception staff seems not to be experience with their work and every time there I have been here my check out takes long because of either wrong entries or they don't understand one or two issues. sincerely I miss the days of a man at the reception by the name Michael. wherever he went he must be very good. the place for just picnic would be nice especially the spacious grounds and greens all around.
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- Also Known As:
- Green HIlls Hotel Kenya/Nyeri