Great beach, sea and pool. The Hotel is all style and no substance having fancy IPOD docks that due to the frequent power cuts the time flashes contiuously and has to be re-set, has fancy TV sets but has very noisy overheating fridges. The rooms are reasonably clean, towels are not luxury, however bedlinen good. The main restaurant is slow at breakfast (waiting an hour for pancakes) and slow for a la carte. However on the theme evenings the food was good and given that it was buffet service all was a success. The top (lunch/snack) restaurant is much more consistent and better. The pool loungers are again very stylish but one of the most uncomfortable pieces of furniture I have ever come across. We opted for the beach where they were much better.
The Hotel basically needs to train it's staff in knowing the menu, being efficient and they will go along way further to improving their reviews. They need to be more customer focused and forget some of the style, as we all know, however fancy something is, if you dont have good service it is pointless.
Zanzibar is very tropical but unfortunately full of flies and waste fill dumps (one very close to the hotel). You cannot walk to the village of Nungwi from the hotel without a guide, why is that? The hotel security is very good and you can sit on the beach without being bothered by salesmen.
I hope that the hotel takes note of these comments and tries to improve on it's customer service and comfort. It has the chance of being a very good hotel given it's location.
- Official Description (provided by the hotel):
- This chic, boutique hotel located on the northern tip of the Island, blends contemporary design with traditional Zanzibari features to create a unique, cool and relaxing environment. Set in a lush tropical garden with direct access to white powder beaches and the Indian Ocean, the Z hotel has been finished to an extremely high specification. Each room has floor-to-ceiling glass doors leading onto a balcony, which looks out across the crystal blue ocean. ... more less
- Reservation Options:
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- Also Known As:
- z Hotel Nungwi
- The Z Hotel Zanzibar Zanzibar Island/Nungwi