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“Nice resort with very friendly staff.” 4 of 5 bubbles
Review of Hideaway of Nungwi Resort & Spa

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Hideaway of Nungwi Resort & Spa
Ranked #4 of 17 Hotels in Nungwi
Certificate of Excellence
ostend
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice resort with very friendly staff.”
4 of 5 bubbles Reviewed 24 May 2014

JAMBO !
The rooms were very clean with a lovely huge bed and bathroom.
Nice pool area with stunning views, the garden was well kept. The quality of the food was mediocre but perhaps this was because there were few guests at that time.
We had a super holiday and would recommend this hotel.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank calonge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 5 June 2014
Dear calonge, Jambo! Thank you for taking the time to post your review on TripAdvisor. It is our pleasure to read that you loved our beautiful and huge bedroom with the bathroom, the stunning view and the well kept garden. I have passed on your comments to our Executive Chef and I am sure at your next visit you will experience the improvements at our Food & Beverages outlets. Thank you for the recommendation, we look forward to welcome you again in the near future! Kind regards, Nora
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1,209 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
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Suffolk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 May 2014 via mobile

My wife and I have just returned for 7 nights at hideaway after a 6 night safari in Tanzania and we were not disappointed.
Our junior suite was located near the reception and the walk up and down the hill to the pool area was some good exercise. The room was lovely with a huge bed, and the service from the chambermaids and the turndown service was excellent.
The food was of the highest quality and standard with a huge variety, particularly the huge shrimp cooked on the grill.
The wine is South African and is of good quality.
Edson and Tatu were particularly attentive to our needs in the evening dinner service.
The pool boys helps us every morning and could be more helpful.
The beach is immaculate and you must try the catamaran trip with suleiman who can can scare you if necessary with the turn of speed on the catamaran.
The use of golf carts to help up and down the hill is an excellent idea and was used regularly by other guests.
The gardens are immaculate with gardeners tending to them every day - even in the rain.
Our trip was low season and so we did get some days where it rained, however the rain did not last long and the sun came out quickly after the rain had stopped.
This hotel is probably one of best we have stayed in due to the location, room, level of service and quality of the food and drink.


Stayed April 2014
Helpful?
Thank Jemboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 25 May 2014
Dear Jemboy, Thank you for your absolutely wonderful review! We are so happy to read that you appreciated our facilities, services and friendly staff. The location is stunning indeed. Nungwi is told to be one of the best beaches in the world and we try our very best to keep it immaculate for our valued guests. We appreciate your kind remarks regarding our turndown service, the cleanliness in general, our chambermaids work very hard. I did pass on your nice words to Housekeeping, Food & Beverage department as well as our WaterSport Center and gardeners. Thank you once again for choosing Hideaway of Nungwi Resort & Spa for your stay, we all look forward to welcome you again. Kind regards, Nora
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Leeds, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 May 2014 via mobile

In a word 'WOW'. Hideaway is truly out of sight in as far as its location. Off the beaten track you arrive to a welcome drink and then that breath taking view of the ocean from up in the hills. It is a stunning sight. We were very much made to feel at home on the resort, the staff went well out of their way. On our first night there was a lack of an iron board....no problemo....Our dinner clothes were ironed by the staff. A walk down to dinner was short lived as 'Capaccino' whisked us on our way in his limo.....the golf cart.

We spent 2 delightful nights during quiet season. We felt that we had the spa to ourselves along with the shisha lounge. We loved the fact it wad quiet.

We had the all inclusive package. Food and entertainment were well above par with a good selection of items on the menu and things to do respectively.

If you are not totally blown away by the views of the ocean, ill eat my hat!!

Stayed May 2014, travelled as a couple
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 25 May 2014
Dear David B, Thank you for taking the time to share your experience with us. It was a pleasure to read your review. We are delighted to hear that you appreciated our food offer, the daily entertainment, the breathtaking view and our beautiful Spa. We hope to have the chance to welcome you again in the near future, maybe for a longer stay? Kind regards, Nora
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Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

We spent three nights at Hideaway Nungwi resort this April. The hotel is relatively new, so I am hoping that it will work towards improving its quality of food and service. When we checked in, we were not given the interconnecting luxury suites that we had specifically asked for. Next morning, the manager apologized and in good faith agreed to upgrade us to the "Presidential suite" in the exclusive privileged area. Unfortunately, in spite of the good intentions, the service did not match up to it. The upgrade finally happened for one night and we did not get our room until 11 am on the last day and the luggage arrived after 3 hours! However, once we were settled in with our luggage, our last evening was well spent at our own private pool and jacuzzi along with beautiful appointed rooms.

The food at this resort was extremely mediocre….buffets were okay, in fact breakfast was quite nice with a pretty good spread. We tried the Asian (I think Japanese!) A la Carte restaurants which was absolutely terrible. The sushi was the worst sushi we had in our lifetime, even the sushi we get from a local grocery store is better than what we got at this 5 star hotel. The other problem was flies - swarms of them, specially in the dining areas, not sure if anything can be done about this but it did leave a rather bad feeling about the food.

The positives - beautiful ocean, swimming pool and nice rooms. However, would not recommend this resort unless there is some serious improvement in food and service.

Room Tip: Ask for rooms closer to the beach and restaurants.
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Nilas5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 5 June 2014
Dear Nilas5, Thank you for taking the time to post a review on TripAdvisor. During the Easter weekend we were fully booked and unfortunately we did not receive your request regarding the interconnecting rooms from your travel agent, so we couldn't allocate one of those rooms to you from the beginning of your stay, but when we were able to, we upgraded you to our Presidential Villa. I am really sorry to read that you had to wait such a long time for your luggage, it is certainly not our standard, I did mention this to our Front Office Team and I am sure that it will not happen again. Regarding your experience at our Ishi Restaurant: this is very difficult to estimate what would guests like. If you read other comments, other guests loved our food, the quality and quantity as well, however, as we would like to provide an exceptional experience to our valued guests, the Food & Beverages Team take all of the commenst very seriously in order to meet guests' expectations. Thank you for the kind words regarding our beautiful rooms, pool and the beach. Kind regards, Nora
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london
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

we stayed here on our honeymoon and this was a few months ago so i do hope things have since changed at the hote. The hotel is new and in lovely grounds, the rooms are nice and the beach is stunning. The service however is dreadful, the staff are friendly but have no idea what they are doing. The food was poor quality, odd selection and the chefs had no training to cook western food properly. They had one CD playing for breakfast, lunch and dinner...Adele..i now hate Adele as a result, imagine listening to her for an hour a day three times a day for 10 days!! I do hope this hotel gets it act together as it could be a lovely place.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank whagwarning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 5 June 2014
Dear whagwarning, Thank you for sharing your experience on TripAdvisor. As you mentioned, it was back in October last year when you stayed with us and since then we did improve a lot, please read some of the reviews. We would love to have the chance to show you our true hospitality, please let us know when you wish to come back. Kind regards, Nora
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Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 16 May 2014 via mobile

We have spent three days on this resort, situated at the beach of Nungwi. Location is 5-star, service is 4-star, grounds in good condition, 4-star. Food is 4-star, wine included in all inclusive-package 3-star. Free coctails, quite low alcohol but on requst they will gladly spice 'em up for you.

Music is always played at pool-area. We found it quite annoying, listening to waves and wind would have been perfectly enough eather than listening to the cell phone calling signal music offered now. In the evening a slightly off-pitch live band stressed our ears and minds.

Alltogether a nice 4 star effort, with kind an very service minded staff.

Stayed May 2014, travelled with friends
Helpful?
Thank Lubinus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 20 May 2014
Dear Lubinus, Thank you for taking the time to write about your stay at Hideaway of Nungwi Resort & Spa. We are very happy to know that overall you had a nice stay. We do appreciate your suggestions. We would like to host you again in the future and have the possibility to swap ideas regarding the resort. Kind regards, Nora
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Johannesburg, South Africa
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

We vacationed in this resort in late April 2014 as a family of three. We are seasoned travelers and can truly recommend this resort as one of the " best" we have stayed at. The rooms are spacious and very modern. The sea views are to die for! The hotel provides entertainment in the evenings which was phenomenal! My Son got ill and was attended to by the Resident doctor and the staff were helpful in a remarkable way. The hotel has tennis courts, a private artificial turf soccer field, superb spa and gym! We found it served all our needs as a family.
The hotel is still new and one sensed a real determination to provide " world class" service. We really enjoyed our stay. Jambo!

Room Tip: Most rooms have sea views. Can choose the VIP villas for a more 'exclusive' experience, espe...
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoziTMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nora M, Guest Relations Manager at Hideaway of Nungwi Resort & Spa, responded to this review, 20 May 2014
Dear JoziTMan, Jambo, jambo! Thank you for taking the time to share this beautiful review on TripAdvisor. We are really happy to read how much you enjoyed your stay at Hideaway of Nungwi Resort & Spa, even though your son got ill. We all try our very best to provide exceptional service to our valued guests. Once again thank you for your kind words and the recommendation, we hope to see you again soon. Kind regards, Nora
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Additional Information about Hideaway of Nungwi Resort & Spa

Property: Hideaway of Nungwi Resort & Spa
Address: Nungwi Road, Nungwi, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Nungwi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Nungwi
#2 Spa Hotel in Nungwi
#3 On the Beach Hotel in Nungwi
#3 Luxury Hotel in Nungwi
#5 Family Hotel in Nungwi
#7 Romantic Hotel in Nungwi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hideaway of Nungwi Resort & Spa 5*
Number of rooms: 100
Official Description (provided by the hotel):
Hideaway of Nungwi Resort & Spa, part of the Emerald Collection Resorts, is located in Nungwi, on the North West coast of Zanzibar, a sensational island setting. Every evening the resort is charmed by dreamy sunsets, where hues of burnt orange and blushing rose are spectacled as Africa`s sun drops into the Indian Ocean. Wander through 10 hectares of enchanting tropical spice gardens, fondly tendered by softly-spoken Zanzibaris and rabble of soaring butterflies. The sense of space is absolute, inspiring freedom, seclusion and quietude: Hideaway of Nungwi Resort & Spa is a the perfect playground for the tired minds of discerning guests seeking the ultimate relaxation and nourishments for mind, body and soul. ... more   less 
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Also Known As:
Hideaway Of Nungwi Resort & Spa Zanzibar Island

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