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“Exceedingly nice staff, great for beach and diving” 4 of 5 bubbles
Review of Villa Kiva Resort and Restaurant

Villa Kiva Resort and Restaurant
Ranked #3 of 9 Restaurants in Matemwe
Certificate of Excellence
Cuisines: Italian, Pizza, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Child-friendly
Dining options: Dinner, Lunch, Breakfast, Outdoor Seating, Seating, Serves Alcohol, Waitstaff
NYC
Level Contributor
56 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Exceedingly nice staff, great for beach and diving”
4 of 5 bubbles Reviewed 23 June 2014 via mobile

We booked through expedia and had to change dates. They were very accommodating about the whole thing.

Location is excellent for beach going and scuba or snorkel trips from 'One Ocean' dive shop 100 meters up the beach.

Our room was very nice with A/C but the layout was a little awkward.

The staff was exceedingly friendly although it seemed like many of them were new and in training.

There was a good mix of group and solo spaces.

The restaurant...the food was good, fine, normal. However it The came out at weird times (an appetizer and a main, then another main much later - happened twice). Maybe just a language barrier or new staff?

Had good wines by the bottle (tried 3-4 different ones) and cheap by American standards.

When our flight was unexpectedly expedited from 10am to 6am, which meant leaving at 4am...Gabriela (the manager) got up with us to make an espresso before we left...so nice!

Helpful?
1 Thank March-Fourth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 reviews from our community

Visitor rating
    33
    17
    7
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Disgusted”
1 of 5 bubbles Reviewed 14 June 2014 via mobile

I booked this hotel with travel republic, half board and flights we paid last friday, on monday the hotel e mailed saying that they would not honour my booking as there was a problem, I contacted travel republic, they were not aware of a problem? I contacted the hotel by e mail they said that they were refusing to deal with travel republic, travel republic have been trying to contact the hotel for5 days, I have been notified today that the hotel will not honour the booking, the hotel have offered me a small discount, but the price is more than 3 times as expensive as travel republic? This has left me in a dilemma as we have flights booked but nowhere to go, and villa kiva could not care less, all they say is their problem lies with travel republic, but we are stuck in the middle, thanks for nothing villa kiva does customer service mean so little, there has been no attempt at a resolution.

Helpful?
2 Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“A great place for lunch! Nice pizza and great views!”
5 of 5 bubbles Reviewed 22 April 2014 via mobile

We have eaten lunch and dinner here numerous times and find the restaurant great value for money, very nice pizzas and the most stunning ocean views!

Visited March 2014
Helpful?
1 Thank Urban L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Unforgettable atmosphere”
5 of 5 bubbles Reviewed 23 January 2014

This place was just amazing. I wouldn't say the food is good - it was quite salty for my taste and the pizza looked old. But just for the atmosphere and relaxation, I wanted to go there more. Too bad we found this place at the end of our stay. You can find nice garden with the swimming pool at the backyard as well.

Visited January 2014
Helpful?
Thank Jae_Kim_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dar es Salaam, Tanzania
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great place for lunch and lounging by the pool”
4 of 5 bubbles Reviewed 1 January 2014

We came to Villa Kiva several times during our stay at Matemwe beach. The place has a great lunch menue with very decent prices. We spent a whole two afternoons louning by their pool eating and drinking during low tides.

The staff is very friendly and service minded, and even let my friend teach them how to make ice coffee :) The bar could be a bit better stocked (but then again it was the holiday season so perhaps they had ran out of some items and difficult to get supplies in?).

All in all a lovely place to hang out at during lazy afternoons!

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sigrid-Marianella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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