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All reviews sports bar business trip place to stay burger good size pool table pool and sauna hotel rooms are well equipped gym non smoking room few months room service is minutes from the airport main hotel room was large buffet lunch clean rooms
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Reviewed 7 August 2016 via mobile

My favourite part of the hotel is the working area near the bar. Lots of power outlets, big wide open tables for discussions, and friendly bar staff with espressos, beers, and snacks. We just completed our whole presentation there :-)

Rooms are very clean, bedding luxurious, and have amenities one would expect of an international chain, with none of the small glitches that can pop up.

Stayed: August 2016, travelled on business
Thank addicted2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHomsi, Manager at Renaissance Atyrau Hotel, responded to this reviewResponded 9 August 2016

Dear Guest,

Thank you for taking the time in reviewing our Hotel.

We always thrive to deliver the best quality of service to our guests and we are glad to hear that we have achieved our goal during your latest stay with us, we would like to thank you for your kind comments, we have shared your feedback with the team in order to improve our service even further.

We look forward to welcome you again in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2016

Checked in , booked by Company, very easy at reception with usual card swipe, room nonsmoking on 5th floor good size , day couch as well , bathroom well appointed but shower pressure not great, cleaning and laundry service good. Restaurant I've only taken breakfast in, reasonable choice with short order omelettes as well, in the evening I've ate at the outside bar and never been disappointed, food choice good ( International). Service quick and cheerfull, not expensive. Hotel is well appointed.

Stayed: July 2016
Thank jimmythewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHomsi, Manager at Renaissance Atyrau Hotel, responded to this reviewResponded 9 August 2016

Dear Guest,

Thank you for taking the time in reviewing our Hotel.

We always thrive to deliver the best quality of service to our guests and we are glad to hear that we have achieved our goal during your latest stay with us, we would like to thank you for your kind comments, we have shared your feedback with the team in order to improve our service even further.

We look forward to welcome you again in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2016 via mobile

Located right next to Dostek Village and Ardagar Mall. Mosque right next to it. Great gym and an outdoor restaurant by the name Midtown. Staff is friendly and understand English. People at the reception were quite helpful in guiding to places around. First time here.

Stayed: July 2016, travelled on business
Thank Ahmad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2016 via mobile

It has been long time visiting a hotel which is still requesting additional charge for internet access in rooms. I do not recommend; administration mentality is wrong; lack of complimentary actions. Another hotel to choose for the next time; there are some altertives around. Still they haven't understood what the hospitality is. Pity

Stayed: June 2016
1  Thank Onur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHomsi, Manager at Renaissance Atyrau Hotel, responded to this reviewResponded 28 June 2016

Thank you very much for taking the time in reviewing our Hotel.

We take a great pride in delivering the best quality of service to all our guests, we apologize for any inconvenience caused during your stay.We have shared your feedback with the team.

We look forward to welcome you again in the near future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2016 via mobile

I visited for a few days on business. The hotel is great and what you would expect for a typical business hotel in an oil town. Great service. Friendly staff. Well trained. The restaurant outside was notice to chill at and the food was good. Overall a good stay and certainly my choice when visiting ATYRAU on business's.

Stayed: June 2016, travelled on business
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHomsi, Manager at Renaissance Atyrau Hotel, responded to this reviewResponded 9 August 2016

Dear Guest,

Thank you for taking the time in reviewing our Hotel.

We always thrive to deliver the best quality of service to our guests and we are glad to hear that we have achieved our goal during your latest stay with us, we would like to thank you for your kind comments, we have shared your feedback with the team in order to improve our service even further.

We look forward to welcome you again in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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