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“Relaxing stay”

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Hotel Country Comfort
Ranked #8 of 11 Hotels in Ella
Houten
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Relaxing stay”
Reviewed 8 September 2013

When you arrive by train, the Country Comfort hotel is very nearby. It lies behind the train station, behind the field you see. Take the small path on the left of the station; it's the fastest way to reach the hotel.
The Country Comfort hotel is a very nice place to stay, large rooms, good shower, good food, very friendly and helpfull personal. The lack of a fridge wasn't a problem for us, it was very easy to drink something cool in the garden. WiFi is only reachable in the restaurant and has to be restarted now and then.
We were very satisfied staying there.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Domien F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Cairns, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2013

I felt sorry for the two staff members that had to carry all services at this hotel. Admittedly it was off-season but the hotel should provide enough staff to provide all normal services at normal prices. No coffee making facilities, but the hotel is within view of the rail way station so it is an easy down hill walk.There are ample guest houses in Ella that will provide an excellent Sri Lankan experience.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank geoffrey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
Reviewed 14 April 2013

We have only just arrived into this hotel on our first night of two and are looking at an alternative for the second night. If we hadn't arrived late evening we would have walked right away. We have two young children with one on the bottle. No room fridge, no tea/coffee facility, no kettle to boil water, was provided with a dirty cot, room musty, bathroom smells of sewage, mould on bathroom ceiling, filthy shower stall, uncovered electrical wires on room wall, filthy plastic bins no liners, television with no aerial, zero info provided in room for hotel facilities/town & tourist sites, awful bed linen and blankets and thread bare bathroom linen. I cannot ever recall being so deflated regarding accommodation whilst travelling any where, and I have had to spend a night in a bottom bunk of a two person caravan when on a business business in a remote part of the world.

  • Stayed April 2013
    • Value
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Helpful?
Thank cotso72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertford, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 January 2013

We stayed for two nights. Short walk from the train station and the town centre. Staff we friendly and helpful. Breakfast was fine (eggs, toast, fruit, etc.). Good sized room with seating and small table, no balcony. Bathroom was okay but had a grill that opened directly onto the hallway, so anyone could hear you.

If you want views or are on a budget then this is not the place to stay, it was okay if you are walking in the area etc. and want to be able walk to the centre for the restaurants/bars in 5 minutes.

  • Stayed January 2013, travelled as a couple
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Helpful?
1 Thank DaveandHanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Negombo
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 January 2013

My first visit to this hotel and it was quite a surprise.

Situated off the main street but within walking distance, a family run hotel with excellent service.
Rooms were large and reasonably comfortable but no AC (not needed), new bedroom furniture and bathroom fittings.

The evening meal was rice & curry - it was the best freshly made for us within a few hours of our arrival, it has to be the best meal we had in days, the waiters were attentive, polite, efficient, and even wanted to refill our dishes when empty, good fresh food freshly cooked - could not ask for better.

Walls were devoid of pictures of any kind which may have made if homely, however the staff were excellent so was the food.
I will recommend this hotel to my guests as it is good value, friendly and comfortable.

Room Tip: No tips as most rooms are the same.
See more room tips
  • Stayed January 2013, travelled with friends
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Helpful?
Thank Hilsmedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 January 2013

We stayed here for two nights over Christmas with 3 young kids. We got two big rooms on the ground floor. The beds were comfortable and we did get help with our bags. The shower was nice and warm and we found the price/quality adequate. The breakfast was pretty standard toast with marmelade and a fruit plate. It is not a luxury hotel, but more a family hotel so the staff is not trained, but seemed to do their best.
Negative: the room was not cleaned and the beds were not made.

  • Stayed December 2012, travelled with family
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Helpful?
Thank Axel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooloolaba, Australia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 6 September 2012 via mobile

It is a very appealing hotel with the rooms large and comfortable. There was no a/c but still being in the mountain area it wasn't missed, and I feel the heat.

The bathrooms are hilarious, tacky fake black marble, but otherwise adequate.

It is next door to the police station which is comforting.

It is a very short walk to the main street with plenty of dining options, bars and massage. A very touristy town. The wifi was good, with a strong enough connection to have access in my room - rare in Sri Lanka.

Breakfast was awful, totally indelible aside from the fruit.

Service was terrible, almost non existent. Despite seeing female guests struggling to carry bags down the stairs, no lift available, no one helped. You could here the staff all laughing from the kitchen area at the base of the stairs but the food service was bad also, so who knows what they were doing.

  • Stayed August 2012
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Helpful?
Thank lucypoocy86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Country Comfort

Property: Hotel Country Comfort
Address: 32 Police Station Road, Ella 90090, Sri Lanka
Region: Sri Lanka > Uva Province > Ella
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 11 Hotels in Ella
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Country Comfort 3*
Number of rooms: 18
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Also Known As:
Hotel Country Comfort Ella
Comfort Inn Ella
Ella Comfort Inn

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