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“RIP OFF”

Kinellan Tea Factory
London, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“RIP OFF”
Reviewed 17 February 2014

the tour cost 350 and it lasts 5 minutes! The man was in a terrible rush, we thought he had to take a sxxt at the toilet! He spoke a bad english and he didn't know how to answer to our question.. just repeating the same Sri- english words. really doesn't worth the money! Never go on Monday because he said that the leaf had still to come.. Maybe if we had warned before starting the tour we would have not gone... we were offered a cup of the at the end but we were still pissed off about the tour and we didn't enjoy that much!

Visited February 2014
Helpful?
Thank smilemyfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
Melbourne
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“A Great Little Find”
Reviewed 13 January 2014

This tea factory was fabulous! Our tuk tuk driver in Ella didn't think it was open to the public but our guesthouse had advised us to go there so we asked him to drive us anyway. Kinellan was open and they gave us a private tour where we interacted with the staff, took photographs and enjoyed a delicious cup of their tea in the gardens. We were then able to purchase the tea which was great. Our driver waited for us and was very patient, he had quoted us 200 rupees but we gave him 300 for his patience and time. This tea factory is a must-see in Ella.

Visited December 2013
Helpful?
1 Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Rip off”
Reviewed 9 January 2014

First of all the price is now 350 rs. "Tour" takes less than 10 minutes and they were unable to answer any questions. No free cup of tea at the end. Any other tea factory is better; this is a rip off.

Visited January 2014
Helpful?
Thank Miekesv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland and New Zealand
Level Contributor
89 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
“My first tour of a tea factory. Very good but rushed.”
Reviewed 9 December 2013

We arrived mid afternoon and I guess the guides were off duty. We were therefore taken around by the manager (I guess) who was fine but he hurried us at all stages through the tour of the factory and the processes. We got to see inside on 2 levels and saw the ladies working away - and he showed us some sign boards explaining the types of tea. So no complaints but he did rush us throughout. We were able to take pictures (as long as we didn't dawdle which had him saying "come on, come on")
I was surprised with tea ready for packing on the floor of the factory that we did not have to take our shoes off, as we were walking on the same surface as the tea. That seemed to lack hygiene as we had walked in off the road.
But overall I gained a decent idea of the processes that the leaf goes through and we also had a 'free' cup of tea thrown in with the entry price.
So I have given a 'very good' rating. it was certainly better than 'average' which is the next mark down.

Visited November 2013
Helpful?
Thank alhcookboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Ella's tea secret!!”
Reviewed 4 December 2013

We decided to go here as we wanted to boycot the huge and more commercial Dambatenne factory nearby. Our hotel owner and tuk-tuk drivers didn't know it did tours but thanks to the wonders of the Internet we knew it would. We did all the things we wanted to here (had a very informative tour(250 rupees) were able to take photos during this and then both sample and buy tea too). We would definitely recommend going there. A tuk-tuk from Ella centre to here with a wait and then return was 250 rupees although you could walk it reasonably easily too. Our highlight in Ella and a hidden gem.

Visited December 2013
Helpful?
Thank 46countriestodate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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