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“Outstanding” 5 of 5 bubbles
Review of Hotel Heaven's Edge

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Hotel Heaven's Edge
Ranked #8 of 10 Hotels in Ella
Wellington, New Zealand
1 review
“Outstanding”
5 of 5 bubbles Reviewed 11 February 2014

Certainly an outstanding stay at Heaven's Edge. Beautiful and polished hotel with service that truly does go above and beyond. Rooms are nice and large with great facilities, complete with balcony overlooking the incredible Ella gap. Truly an amazing sight, particularly at sunset. Restaurant was very nice and complimented the excellent food. An unforgettable time, can't wait to come back in the not too distant future!

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SPGunatunga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed 11 February 2014

Heaven's Edge is such an amazing hotel with a fantastic view!! The hotel is very clean and the rooms are incredible! You get such an incredible view from the room balcony's, which is the perfect place to relax and enjoy the view. The staff there was incredible, they were very kind and provided awesome service. The staff were always willing to help us. The food was also wonderful and I enjoyed all of it. The pool is also fantastic, its perfect for anyone. You can enjoy the pool while admiring a beautiful view! I'm back home now but i can't wait till i can go back. My whole family enjoyed the hotel and I Would defiantly recommend this hotel to everyone.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 10 February 2014

Hotel Heaven's Edge is the best hotel in Ella which has a spectacular view of sunset and sunrise over Ella Gap, and Rawana falls with a relaxed environment.
A friendly reception and courteous welcome. Stayed here for two nights with my family, lovely spotless clean room, with a balcony and nice furnishings .large bed (The bed was extra comfortable). Clean bed linen, there is cable TV and free Wi-Fi connection to the room, Bathroom was spacious with clean towels and hot water throughout the day.
There is a huge living area with a balcony on the second floor facing Ella gap covering almost 200 degrees. Guests can nicely relax themselves viewing the peaceful nature. Living room has a pool table, Tv , Free Wi-Fi & other games where youngsters could enjoy.
Nice buffet was served in all three meals with an intimate service blend with Sri Lankan and European food & beverages.
Very good in all aspects, clean rooms, good food and friendly staff, Wonderful hotel, beautiful rooms and superb location.
Hoping to visit Hotels heaven’s edge once again during my next visit to sri lanka.

Room Tip: Corner rooms have a good view of Ella gap
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A_Jayawardene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 February 2014

This place is truly heaven! With views almost as good as the service you will not regret your stay at Heaven's Edge! Rooms were large, cool and clean, food was excellent and service was the best I experienced in Sri Lanka! Especially over the busy Christmas/New Years period.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kishan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
1 review
5 of 5 bubbles Reviewed 10 February 2014

This is a stunning hotel set in the scenic Ella area. Not only is it overlooking numerous tea estates it is set amongst them!! If you are adventurous enough, as we were, we even traversed the rows lush green bushels down towards Ella township (less than 10minutes on foot)- its not as easy at looks, lots of laughs however! But you can also take the more conventional route!

I personally fell in love with the mesmerising "Rawana Rock" from which "Rawana Ella" (translated to: Rawana's Waterfall- linking into hindu mythology) originates.

The hotel itself is brand new and eating in the dining room is a truly heavenly experience. Absolutely divine in white marble, with large windows and views to match, it's hard to describe let alone beat. The service was impecable!!! I dont understand how the hospitality staff were trained, because they made me feel like a king at every meal. The polite and gentle owner was frequently present in the lobby and dining room checking if guests were enjoying their stay and I often over heard him going out of his way to make other guest as comfortable as possible. We however were very comfortable. A definite highlight was tiki touring to near by banderawala and seeing some real Sri Lankan Culture. There are numerous activities and treks which are easy to access from Ella township.

I am back in New Zealand now, but will return to Sri Lanka and especially to Heavens Edge because there is no other place that I found so tranquil and able to unwind and let my western stressors go!!

Bring a camera for some great panoramic shots!!

Keep up the good work!!

Aakash, Dunedin NZ

Room Tip: All rooms have superb views!!
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  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aakash C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 January 2014 via mobile

Perfect stay here. THE views grom THE hotel are magnificent. Nice room, large balcony, good shower/bathroom. THE staf was very correct and service was great. Evry special wish we had was taken care for ommediately. Diner and breakfast was very Nice and fresh. I would recommandeer this hotel to everyone, onze of THE best 10 hotels we HD in Sri Lanka. Seeing earlier reviews they improved, because everything was perfect clean and we had new towels and blankets.

Stayed January 2014
Helpful?
1 Thank Cecile D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ella, Sri Lanka
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 January 2014 via mobile

Overall a great experience. The staff was very welcoming and service-minded, and even though we wanted to switch dates and room-size due to change of travel-plans, there was no problem :-)
The view is amazing! Definately worth a visit

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louise-fly-low
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Heaven's Edge

Property: Hotel Heaven's Edge
Address: Kitalella Road | Ella, Ella 90090, Sri Lanka
Region: Sri Lanka > Uva Province > Ella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #8 of 10 Hotels in Ella
Price Range (Based on Average Rates): ££
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Heaven's Edge Ella is a 27 room property approved (pending) by Sri Lanka Tourism Development Authority. Located in Ella, 11 km off the cooler climes of Bandarawela, it enjoys uniqueness with its own features. In close proximity to Ella Railway Station, Ella Gap, and Rawana falls, it has created a safe haven of comfort, blended with scenic beauty. ... more   less 
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