I have stayed at the Chumpon Gardens hotel dozens of times since it first opened. Never had a problem and found it good value and centrally located.
The last time I stayed with girlfriend and daughter we had a very unpleasant experience. To sum it up, the bellboy stole some of our belongings and we caught him trying to run away from the premises with our property. I managed to physically catch him so took him back into the hotel and asked reception to call the police. The receptionist refused to call the police or a manager and the bellboy refused to identify himself. Eventually my girlfriend walked to the police station and brought them to the hotel. Big smiles all round from bellboy, reception staff and police, seems they were very familiar with each other(wonder why...). They refused to file a report, not even an apology, nothing. So we had no choice but to leave, not happy customers you might say!More
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