We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Do not stay here!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
L'Etape Hotel Restaurant
Ranked #3 of 3 Hotels in Bouc-Bel-Air
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Do not stay here!”
Reviewed 8 September 2013

This blows!! Maid staff doesn't replace toilet paper?!! Or towels! Save your money and go elsewhere. Not a diva, but basic amenities???. Give me a break. Stay anywhere else but here. They truly do not care about you.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tskobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

166 reviews from our community

Traveller rating
    25
    68
    45
    17
    11
See reviews for
39
60
2
42
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Belgrade, Serbia
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 August 2013

Hotel is very near the motorway, not far away from Marseille. Spacious, clean and tidy rooms. Very clean swimming pool. Breakfast is very good, not too many choices, but enough for anyone.
Restaurant is very good, but expensive.

Would recommend for everybody in transit, very good for relaxation during long trips.
Would come again.

Room Tip: Rooms near the swimming pool are very quiet, clean and tidy.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vladimir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 August 2013

Quite old hotel close to motorway but very well refurbished. The room has been quite fair for the price, close to the swimming pool and very well isolated about noise and temperature.
Very clean and tidy.
Service has been fair.
Restaurant by the way is quite expensive and they have nothing special deserving the price. Service was incredibly slow!
Food was quite good quality but far from great.
Tomato with mozarella: is half 'coeur de boeuf' tomato (not mature enough) with mozarella from cow quite chewy. The pesto sauce... the best of this dish.
Hamburger with fries: unfrozen meat (meat very dry) and chewy (animal quite old), with ones of the worse fries I've seen (fried with cold oil, therefore not crispy at all, and dark because most probably they have used the same oil to fry meat)
Gilt head bream with gilled vegetables: only fillet from a very small fish. But fish it was fresh and well cooked. Vegetables have been over grilled been many of them burned and others overcooked.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Medulius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 February 2013

The first problem with this hotel was finding it - it is located on a main road, but my taxi driver got lost trying to find it. My colleague said the same about his journey there. The hotel staff were friendly on check-in but spoke little english. My room was in an annex building at the back of the site. The room was very basic, not at all welcoming, and in need of some TLC (e.g. the shower door woudl not open). There was no tea/coffee or wifi in the room. I didn't eat in the restaurant in the evening but my colleague said it was very expensive, e.g. 7 euros for a beer. I did have breakfast but this was also very poor: no milk available, only pre-packaged pastries and cheese.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dan_eyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bouc-Bel-Air hotels

London
Level Contributor
168 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 17 July 2012

This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice. The hotel is also very secluded and taxis are incredibly expensive.

Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed.

Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night.

I certainly would not stay here again.

Room Tip: Stay elsewhere
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anon100001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bouc-Bel-Air
2.6 mi away
Kyriad Aix Les Milles - Plan De Campagne
1.9 mi away
Suite-Home Aix en Provence Sud
Suite-Home Aix en Provence Sud
#2 of 3 in Bouc-Bel-Air
3.5 of 5 bubbles 85 reviews
5.7 mi away
Campanile Aix En Provence Est - Meyreuil
Show Prices
Show Prices
Show Prices
5.3 mi away
Best Western Plus Hotel De L'Arbois
Best Western Plus Hotel De L'Arb...
#23 of 68 in Aix-en-Provence
4.0 of 5 bubbles 246 reviews
5.2 mi away
Ibis Aix en Provence
Ibis Aix en Provence
#13 of 68 in Aix-en-Provence
4.0 of 5 bubbles 962 reviews
6.0 mi away
Ibis Budget Aix en Provence Est Sainte Victoire
Show Prices
Show Prices
Show Prices

Been to L'Etape Hotel Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about L'Etape Hotel Restaurant

Property: L'Etape Hotel Restaurant
Address: Route de Marseille CD6 | 793 Rue Pierre Bellot, 13320 Bouc-Bel-Air, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Bouc-Bel-Air
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Bouc-Bel-Air
Price Range (Based on Average Rates): £
Hotel Class:3 star — L'Etape Hotel Restaurant 3*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel - AIX in 10 km. You are here at your home, from Provence, where we reserve you a quality welcomea table of choice and all the comfort of a colourful establishment which makes it a point of honor to offer you on a tray the intrinsic qualities of Provence: modernity, tradition, gastronomy and smile...Come to take advantage of our swimming pool which was totally renewed and of its also reorganized terrace, for your biggest comfort! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Odigeo, TripOnline SA, Priceline, Agoda, Hotel.de, Evoline ltd and HotelQuickly so you can book your L'Etape Hotel Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
L'Etape Hotel Restaurant Provence-Alpes-Cote D'Azur/Bouc-Bel-Air, France

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing