We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Pierre & Vacances Premium Residence Les Terrasses d'Eos
Certificate of Excellence
Reviewed 30 July 2013

For a 5 star vacation residence it lacks some basic services like a cafeteria.
The breakfast served is a joke.....there were flies on top of the ham and cheese...hygiene was definitely not a priority. They are understaffed - there was only one lady at the breakfast area....and when we arrived, around 10:00 the majority of tables were still dirty.
Our mobile phones didn't have network so we had to use the landline....but in order to use the landline you have to ask reception to unblock the line. No problem with that. However when we called reception to unlock the line the answer was "we have lots of people at the reception, we can't do that now....so you have to wait"....and so we waiting roughly 30 minutes before the landline was activated so that we could make our phone call.
There are no restaurants at a walking distance and although we were told that there was a cafeteria at the residence, there was none....unless you have food with you, or come prepared, you risk yourself of not having any food or restaurants around you.
The apartments are good. Probably the only good thing.
The pool is far too small for the amount of people they have in the summer. The Spa facilities consist of one sauna and one steam room....and a small jacuzzi.....and a gym, with old machines. Very disappointing. I have no idea how they are rated 5 starts......
If I knew I wouldn't have stayed there.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
1  Thank SaraGraca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (839)
Traveller rating
Traveller type
Time of year
Language

217 - 223 of 839 reviews

Reviewed 3 June 2013

We stayed here in March 2013, and the apartments were luxurious. We had a 2 bed apartment and had plenty room for the 5 of us. Nice touches with the welcome pack and soap etc in the bathrooms. Also a bonus getting your beds made up and towels, with a change of towels during the week and a quick clean if you wanted. Ski in and out was a bonus and our apartment being at the back meant I could look out for the rest of my family returning off the slopes. The skiing for the week was great for experienced skiers, although with me being a non skier there was still plenty to do and was able to go into the pool and spa facilities in morning. Look forward to returning.

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JanMC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2013

What a fantastic apartment in a brilliant location. Had a 2bed 2bath apartment. Well presented apartments with decent space, clean and comfortable. Lovely fire in the lounge which you can buy logs for but it is very cosy without going to the trouble. To have an apartment to yourself as well as have a good reception service to order bakery delivery, courtesy bus to local shops etc is the best of both worlds. Jacuzzi was a great bonus after a good day skiing and even had a swim in the outdoor heated pool (strange experience but fun). For the skiing - to start with the boot room was brilliant with good space to store equipment allocated to each apartment and lock provided on arrival. Easy access out the boot room door to the slope. 3rd time in Flaine and this was our best accomodation to date. Would be hard to beat I think.

  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank VFMTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2013

Stayed for a week in March 2013. 1st ski trip so can't compare to other apartments. Booked a 2 bed apt for family of 5. Hired a car at airport & stopped en route at cluses to pick up some supplies. Arrived to check in at 3.15 and was told room not ready come back in an hour. Was disappointed as some others were checking in there and then. Didn't try checking in again until 5 and room was ready. Apartment was small but manageable. Would not like to sleep 6 adults in it though. Kitchen was tiny, no microwave but did have dishwasher. No oven tray which was a challenge. Had a great ski locker, large outdoor pool & small indoor jacuzzi which was always full when we wanted to go! Tried ski out once, ok for skiing but my husband said never again on a snowboard. Ski bus was great, picked up and dropped off outside apartment. Ski bus to ski area always got a seat as we were one of the first pick ups but the bus back was always packed & rarely got a seat. Only drawback was distance from ski area & need for ski bus. We prefer to come back to apt for lunch each day as it costs a lot to feed a family of 5 on the slopes. Prob took about 1.5-2 hrs to return to slopes each day, depending on bus wait times & what we were preparing for lunch.

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank T D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013

These apartments are what they say on the tin, apartments for skiing folk, with kids and friends. THe skiing area around the Massif is great, and the apartments are better than some of the other less than stylish offerings in Flaine itself. You are here for the skiing after all. The ski out is fine, albeit a bit disjointed, but the ski in is a bit of a slog with youngsters,,who are still learning; the free buses are oK though, albeit a bit full at peak times.
The apartments have all of the basics, the views, the spa, decent enough apartments, and friendly staff. If you want a bar and restaurant, with night life, this is not necessarily for you, as the eateries and bars are a way away, albeit served by minibuses.
The staff are helpful, and we had no problem in getting things sorted if necessary.
The wifi does need sorting though, a little tedious in logging on every time connection was made.
All in all, one to come back to.

Stayed: March 2013, travelled with family
1  Thank Paullywaully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2013

We have had a seven days reservation for four persons, in a espace room- for four adults. The hotel were better than we expected , the reception staff friendly and efficient, and the overall impression : very good. Children have had a good time, and there was a day of crepes, one of hot chocolate, and one of marshmallows! The pool is not too large, but welcome after a skiing day, and I have to say that the ski- in and out is rather not difficult.
The Sherpa supermarket is OK, not too far, but you have to take the station elevator, so you should count for about thirty minutes of delay.
There are some draws, however:
the ski -lifts '' closing hour is about one hour -and more- earlier than in other french resorts; and: actually, there are very little choices for after -ski quality time , unless you have a very good friends team!

Room Tip: higher floor
See more room tips
  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2013

Getting there: About an hour & three quarters from Geneva airport. You have to go up a very winding road up the mountain & be prepare to feel very close to the edge....was a bit scary but stangely not as bad on the way down.
Location:The hotel is just slightly outside of town centre but even to the furthest point it was only 20 minutes by foot (and a slightly weird diagonal lift between the two parts of Flaine town). There is a ski bus that stops every 15 minutes during the day & a bus put on by the hotel in the evenings if you do not want to walk.
Hotel:Very pleasant staff with a very good level of English. They made check in smooth & offered our room early as it was ready. We didn't try the pool etc so cannot comment on how well this was run.
Rooms: Of a high standard...we heard no noise from other residents. It was a large enough space for the two of us. The kitchen had all items required & there were instuctions left for the complicated cooker. Had a balcony looking on the the green run at the back of the hotel. The cleaning pack & starter pack were really helpful. The cleaning pack had dishwasher tablets, muti purpose cleaner, washing up liquid & cloths. The food starter pack has salt, pepper, sugar, tea, cofee, hot chocolate & a balsmaic dressing. As well as the usual shapoo etc in the bathroom.
Ski In-Ski Out: The ski out is a little flat at the start but not too bad, it goes down an easy green to the Gerats lift, take a right off the lift to make your way down to the Flaine Forum ski lift area. Ski In: you need to leave plenty of time to get back to the Gerats lift as it closes at the same time as the main lifts & if you miss this you may as well have waited for the ski bus. You have to take the Grand Van lift up to Tourmaline which is a long blue run (this was not a blue in my opinion but I am an easily spooked skier), down to the Gerat, left of the lift down the easy Opale to the hotel...but you either have to do a tiny bit of off piste or have a 300/600 yard walk/slide to the ski lockers depending on the section of hotel you are in. The ski lockers were good & kept our two ski's & boots but would not have been big enough if we had had extra people in the room (as you could have had up to four).
Supermarkets:The Spar was not open between 12pm (or 12.30)-4pm so no point trying to pick up anything at this time. The spar in Flaine Forum is the closest but it is much more expensive & slightly smaller than the Sherpa in the lower part of Flaine which we only found out at the end of our stay. This also had longer opening hours.
Ski in the morning as clouds do tend to roll in in the afternoon making visibility very poor.
Le Michet Restaurant is definately worth a visit...we went twice & superb both times (this is in the lower part of Flaine & you have to cross the snow to the bottom the the ski runs)

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kartyflim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Flaine
0.6 mi away
Terminal Neige - Totem
11.9 mi away
Hotel Les Grands Montets
Hotel Les Grands Montets
#14 of 73 in Chamonix
311 reviews
0.2 mi away
Residence Premium Les Terrasses d'Helios
Show Prices
Show Prices
Show Prices
0.5 mi away
Pierre & Vacances Residence La Foret
13.4 mi away
Pierre & Vacances Premium Residence L'Amara
0.3 mi away
Madame Vacances Les Terrasses de Veret
Show Prices
Show Prices
Show Prices

Been to Pierre & Vacances Premium Residence Les Terrasses d'Eos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pierre & Vacances Premium Residence Les Terrasses d'Eos

Address: Les Terrasses D eos, 74300 Flaine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Ski-In / Ski-Out Swimming Pool
Hotel Style:
Ranked #2 of 17 Speciality Lodging in Flaine
Price Range: £99 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pierre & Vacances Premium Residence Les Terrasses d'Eos 5*
Number of rooms: 311
Official Description (provided by the hotel):
A car-free resort which blends in perfectly with the surrounding countryside. Luxury residence with an easy access to the slopes "Top of the range", spacious and comfortable apartments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA and 5viajes2012 S.L. so you can book your Pierre & Vacances Premium Residence Les Terrasses d'Eos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pierre And Vacances Flaine Montsoleil Terrasses d`Eos
Pierre & Vacances Flaine Montsoleil Terrasses d`Eos Hotel Flaine
Residence Hotel Flaine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing