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“You get what you pay for”
Review of Soula Mari

Soula Mari
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Soula Mari
Ranked #75 of 90 Hotels in Malia
London, United Kingdom
1 review
“You get what you pay for”
Reviewed 18 July 2013

Going on holiday with 16 girls as we arrived they only had 2 rooms out of the 4 we needed available and were going to send us to 2 other rooms 15minutes away from Malia!!! Eventually after discussion they said 2 other rooms would be available at 8pm, in acceptance to this we got the other rooms at 10pm. This wasn't initially a great start to our holiday. To be fair other than this, the rooms were fine but just fine. They did the job with beds, a decent bathroom and a couple of kitchen counters with a hob and sink. If you're looking for an apartment bang of the strip with the bare essentials, this hotel will do the job. However, I would say the staff aren't very polite but this didnt really effect our stay. These apartments don't have frills but for teenage holidays it's all that you need.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eliza G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
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Ruislip
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2013

I stayed here for a week with 16 girls (18 year olds). We had booked 4 rooms however when we arrived, we were told that they only had 2 rooms available for us and that they were going to transfer us to their other set of apartments 15 minutes away from the strip!

After kicking up a fuss, they agreed to give us 2 rooms, and another 2 rooms would be available later that night. They did stick to this and we had another 2 rooms by 9.00 at night. All worked out fine in the end, with all of us having rooms right next to one another.

Some other people we met out there said they were supposed to be staying here, and were moved to their other apartments.. so be careful as this appears to happen alot!

The rooms were just what we needed, clean beds and a small kitchen area with a stove, sink, frigde. The best bit was our large balcony overlooking the strip!
However the rooms were extremely HOT and when we asked to pay for air con (30 euros) we were given a small fan which were on their last legs (our friends fan broke and were charged 30 euros!) Another rooms had their fridge handle break and were charged 60 euros! It seemed they were trying to get as much money out of us as possible!

Location was PERFECT, bang in the middle of the strip which is filled with loads of lively bars and clubs- drinks are cheap and promoters are always giving you good deals!

We never went to the pool at the hotel as it was so tiny, we much prefered the beach (10minute walk away) where we were felt very welcome, and paid 10 euros for sunbeds for the whole week.
Other apartments also had free entry to the public, which were much nicer, so we went here most days.

Overall we all had a fantastic holiday, however I would not come back to this apartment due to the problems we had.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deniseRuislip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 12 July 2013 via mobile

I've literally just got back to the uk from the holiday of a lifetime!! **** all the reviews that everyone has put on here that are horrible because literally you couldn't have asked for a better place were you feel more welcome. What more do you want, we were right on the strip, literally in it :)! Nice hotel owners, Nikos and Sonia! Nice pool, nice rooms. The only thing that was abit enjoying was the hot water, but who needs hot water when you've got hot weather you want a cold shower! I will sum up this holiday as the best week of my life! Get me back there now!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colesey94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2013

Judging from a lot or reviews i've already seen on this place, people were unhappy with the cleanliness and staff. Admittedly a group of 11 of us (Boys & Girls) went at the start of the summer season, but the staff were welcoming from the start and if you can look past a few minor stains on the bedsheets the cleanliness is spot on.

As soon as we arrived, we dumped our luggage, headed to the bar and received free shots, all week, ranging from amaretto to ouzo. The pool isn't massive but it was room enough for our group and if that's not enough, then you can always get up and walk to the beach 10 minutes down the strip. The hotel staff were helpful, informative and always up for drinks in the evening. But this is a hotel right on the strip, if you're looking for gorgeous views and peace and quiet, this isn't the place. However if you're looking for a great week with a great location, more than liveable conditions and friendly staff then this is an ideal location.

Room Tip: We were staying in room 508, which had a view of the countryside, however some of the rooms around u...
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobP22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 January 2013

Location was spot on ! Strait out the hotel bang on the strip! If your looking for a clubbing holiday this is the perfect hotel. 12 of us lads stayed there in June last year (2012) and had a wicked time.. The hotel staff are so nice and friendly (free first hour of drinking on arrival) but yeah I'd highly recommend

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
7 Thank Ashley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2012

As a group of young girls we're used to budget hotels, but this really was much worse than I had experienced before. Dirty sheets with stains and cigarette marks, ants all over the balcony and a bathroom which floods when the shower is on for more than a minute. Not only this but the staff were unhelpful to the point of rudeness, and after our departure attempted to extort money from us for completely fictitious damages. Much better and reasonably priced places in Malia.

  • Stayed August 2012
    • Value
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Helpful?
2 Thank Chambers88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Malia hotels

Cambridge, England, United Kingdom
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 August 2012

The location of these apartments cannot be beaten if you're looking for a clubbing holiday - but if you want a quiet nights sleep do not stay here!
The facilities are basic but the rooms are quite large with balconies, ok showers and hobs to cook on.
Lots of complaints about the pool but we really loved the pool - more than the beach!

Bad points:
The staff are very pushy and rude. We arrived at 11pm and were absolutely shattered but they wouldn't let us have our keys until they tried to sell us lockers and fans and would not take no for an answer.
They wouldn't allow us to have water that wasn't bought from their very expensive bar around the pool - unsafe in that heat.
They say free shots - taste like water and juice!
Don't to their BBQ - they tried to con us into spending 15 euros on a few sausages and salads and no one went to it.
No air con and the fans they rented out were faulty and did very little!

Overall, if you can find an apartment with a similar location and similar price i'd go for that over this as it wasn't the best. there are definitely some other apartments on the strip so i'd look up them before this one.

Room Tip: The rooms on the ground floor are much cooler but the ones on the upper floors have balconies so dep...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emelia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Soula Mari

Property: Soula Mari
Address: Malia, Crete 70007, Greece
Region: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Kitchenette
Hotel Style:
Ranked #75 of 90 Hotels in Malia
Price Range (Based on Average Rates): £
Hotel Class:3 star — Soula Mari 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Soula Mari Crete
Soula Mari Malia, Crete

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