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“Reasonable 3 star hotel. Poorly equiped appartments”

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Parthenis Palace Apartments
Ranked #35 of 79 Speciality Lodging in Malia
preston, uk
Level 5 Contributor
96 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
“Reasonable 3 star hotel. Poorly equiped appartments”
Reviewed 19 April 2008

We arrived at this hotel at 6 am after a delayed flight. There were no reception staff and the keys were left in the door. Another couple with children prefered our room to theirs and moved in leaving us in another room. A poor start.
The rooms are basic but clean. The beds firm but not uncomfortable. The bathroom was ok but the shower was small and difficult to use without flooding the floor. Plenty of hot water though. The appartments were very poorly equiped. No coffee makers, bread knives, wine glasses,soap, shampoo tea towels etc. Just a two ring hob , kettle , fridge and very limited crockery.

The bar and pool area were clean and well maintained, the bar staff were friendly and there were plenty of sunbeds.
Malia in early April is closed. The waterfront is dead and looks like a cross between the tackiest pars of Blackpool and a buiding site. Area aroun the church is better but nowhere as nice as Chania or Agios Nicolias(Sp?).
The whole Thomas Cook experiecn is tiring the flights re at times to give maximum sleep deprivation and leve you tackling the M60 or M25 at the worst times of day.
The holiday though was on offer at a very low price so not bad value for money

  • Liked — pool area
  • Disliked — poorly equiped
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jcann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
berkshire
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2007

me and my 20 year old daughter have just returned from crete and what a fantastic holiday we had.The parthenis palace is in between stalis and malia .stalis is quite and not over busy and malia is busy ,bustling and a party paradise!!!So u have got the best of both worlds. The hotel is far enough away from the main strip ,so its nice and quite but close enogh to local shops and tavernas . we had no noise at night from the local hot spots. The room which we had was lovely ,clean, fresh and well maintained.Very big with plenty of closet space and hangers. A huge double bed ,small kitchenette,limited cooking facilities( but it so cheap to eat out anyway we only ate the odd bowl of cereal and cup off tea) so we werent that bothered. The bathroom was an ok size but the shower was very small so b aware of that.Lovely clean linen, towels e.t.c. maids came round every two days and cleaned and replenished towels.aircon available at 40 euros for the week and a safety deposit box was as well for an extra 25 euros or 55 euros for both.well happy with the security off a security box, the room double locked and there was a security guard at night that patroled the complex when the bar shut at around 2.00am.A mixture of guests of all ages. This hotel is exculsivley used by thomas cook uk. the pool is beautiful,cleaned every day,free sunbeds and the pool bar serves very nice food ,at a very good price. Cocktails galore!!Very helpful staff and reps they came everday to see if the guests were ok and needed anything . If they can they will let u keep your room after 12pm if you have a late flight for 25 euros but u need to ask the rep about it . you can also book excursions with them ( recommend the trip to spinalonga 'the island of tears'.) We ate out every day and the prices for food were very resonable we recommend The Brassiere along the main strip beautful food ,and very good value a lovely fillet steak for 11 euros ! beaches near by are lovely and many too choose from sunbeds to hire at 6 euros for two beds and a brolly.The only down side to this near perfect holiday are the quad bikes and mopeds wizzing in and out of the resort,there are not many paths so u are forever looking and moving out of the way . Our rep told us though as from next season 2008 these quads will be banned (thank god !!!) The weather when we went was 35c to 41c and as its a very breezy island you dont relise how hot the sun is .The heat because of the breeze is beautiful not muggy or sweating loads its perfect ,but you may not think its really hot because of the breeze but it is HOT HOT HOT !!!!! We had no mosqitos at all due to the time of year i believe.Theres plenty of cash machines, shops,supermarkets (ciggys are 30 euros for 200 (popular brands) or (18 euros for greek ciggys).Plenty of tavernas,cafes,beach bars ,night life a plenty!!! There is many pharmacies and doctors.Plenty of phone boxes to phone home . The people of crete are very very polite, happy, and friendly. they truly are beautiful people. I would with out doubt come back to this resort and hotel it really is a lovely place .I must lastly mention jiannes ,jiannis works the hotel bar in the evening and he made me and my daughter feel so very welcome he really is the most funniest ,entertaining person ive ever met . He couldnt do enough for you always giving you fresh fruit and ouzo shots. hes a legend and we will miss him so much he really made our holiday complete so if you go to the parthenis palce you will have a great time and quite simply the best time ever. please say hi to jiannis for us and tell him we hate him !!!!(a little joke we used to have with him it means we love him !!! ) I do hope you have just as much fun as we did, u never know u might have more !!!!! Happy holidays xxx

Stayed September 2007
Helpful?
4 Thank sooze30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crewe, England
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2007

This is a good hotel with more positive points than negatives.

We stayed in a 4-bed room (one bedroom with twin beds and twin beds in the main living area).

Positive points about the room: spacious enough, maid service good (every other day sheets/towels changed)

Negative points: bathroom small (shower tiny!), air conditioning ineffective, except in the bedroom. Self catering but only very limited facilities: kettle, small hob to cook on, fridge. Crockery/cutlery/some pans etc. No toaster.

The hotel is about 10mins walk from the main strip, so ideal if you want to be within easy reach of the action but in a quieter location (although be careful walking back in the early hours...one of our friends was mugged).

Pool is a good size and clean, one of the better ones and the bar area is decent enough, with a good variety of meals for lunchtime snacks. Plenty of sunloungers for use around the pool. Pool table. Internet access.

No reception (the bar doubles up as this) so this did prove a bit of a problem...we didn't have bath towels one day and the guy behind the bar wasn't bothered about it. We also arrived in the early hours, so this was shut, so we couldn't get air con. until the next day, so it was a nightmare trying to get any sleep due to the heat.

Yanis (the evening barman) is totally mad!! He gives out plenty of free shots etc. and is a good laugh.

Air con. costs 40 euros per week and safety deposit box (in your room) costs another 25 euros per week.

We would probably stay here again.

  • Liked — The pool and surrounding area
  • Disliked — Staff could be a little unapproachable at times
  • Stayed August 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Joe_SR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parthenis Palace Apartments

Property: Parthenis Palace Apartments
Address: Arsinois Street, Malia, Crete 700 07, Greece
Region: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Swimming Pool
Hotel Style:
Ranked #35 of 79 Speciality Lodging in Malia
Price Range (Based on Average Rates): £
Number of rooms: 6
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Also Known As:
Parthenis Palace Apartments Malia, Crete

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