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“Disappointed”
Review of Hotel Klein Wien

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Hotel Klein Wien
Ranked #4 of 12 Hotels in Piano di Sorrento
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed 23 March 2013

The hotel itself was ok! My room was nice because it had been newly refurbished but the people I went with stayed in a horrible room there were 5 beds in this tiny room the small bathroom was dirty! There wasn't a choice of good you just had what you were given! The staff were rude weren't very accommodating! One group of people I was with their toilet had flooded their room and they were still made to stay in there with just a few towels on the floor to absorb the water!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoGriffiths94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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295 reviews from our community

Traveller rating
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    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Portsmouth, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2013

This was my first time abroad away from home for so long, and so I didn't know what to expect. This hotel was definitely a good first one for me; the staff were so helpful and friendly - for example I left the key to my room in the room, and the woman on the reception desk was kind and lovely, we laughed a lot. The food was so lovely - amazing quality and so yummy! The rooms were really lovely, I was with a group of 20 and each room was unique and beautiful, with lovely beds and really nice bathrooms.

So overall I would definitely recommend Klein Wien to people who'd love a sea view and located in a small town within short distance to all the attractions! Naples, Pompeii, Herculaneum, as well as a short train journey into Sorrento :)

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Kris_N_95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 January 2013

The waiters were amazing! But the receptionist and manager spoke terrible English, the rooms were at terrible standard! I would not recommend this to anyone!!! The corridors were filthy and the shower had brown slimy texture in it, the room got infected by ants and the bed sheets had holes in it, the food was unpleasant and the floor and room was very dirty, and there was actually a piece if thesis in the floor, never go there

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saskia123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level 6 Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 April 2012

The hotel is set in a beautiful location on the cliffs overlooking the Mediterranean. However, the rooms are extremely small and basic and have as many as 4 or 5 beds crammed into them. Several of them had mattresses that were so old they were concave. The bathroom was clean but tiny. It had a sliding door because the bathroom was so small it couldn't open in, and with so many beds, it couldn't open out either.... The room was very cold at night. Although there were 4 beds in our room, there was only 1 extra blanket. Reception is on the top (5th) floor and has free wifi. Dinner at the hotel was good and had good sized portions with a beautiful view of the sunset over the sea. Breakfast was very minimal: cereal or a package roll.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank salachic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noosa, Australia
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 March 2012

Five of us stayed in two rooms side-by-side for week. The rooms were serviced daily and very clean. The staff were very accommodating, friendly and helpful. In the evenings we enjoyed drinks in the enclosed terrace overlooking the Bay... absolutely beautiful views!

Klein Wien is in Piano di Sorrento on the main road along the cliffs. Its about 4K's to Sorrento proper and very easy to find. Unlike most of the other accommodation in the Sorrento area there are actually signs posted on many streets pointing you in the direction and once you are near you can see it. We sent hours trying to find another hotel when we first arrived and finally gave up.

This hotel offers excellent value for money. Definitely two thumbs up!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 February 2012

Stayed with 32 17 year olds and 2 other teachers on a trip to the area. The staff were very helpful, friendly and accommodating. The rooms were all clean and the bathrooms well equipped. The staff were flexible in providing food outside of the set times and even allowed a 12am check-out. The food was simple yet tasty. My only gripe was the breakfast - the coffee was terrible, undrinkable in fact. That said, the hotel represents very good value for money and the sea view location is superb.

Room Tip: Ask for a sea view
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  • Stayed February 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank andrew1NorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poughkeepsie, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 November 2011

My experience at the Klein Wien Hotel was a very positive one. In fact, other people I've spoken to were quite pleased as well. I found the rooms to be scrupulously clean, the staff very friendly, professional and always willing to be of help. Not only is the food very tasty and typical of the area, it is freshly prepared and always served on time. The view is breathtaking as the Sorrento Peninsula always is, the hotel is conveniently loocated, where all of the surrounding townships are very close by and easily reachable. Last but not least, the rates are not only competitive but very affordable. I am very satisfied with the Klein Wien Hotel, not only do I plan on staying there again, I strongly recommend it! Thank you, Emilio

  • Stayed September 2011, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
2 Thank Emilio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Klein Wien

Property: Hotel Klein Wien
Address: Via Ripa di Cassano 55, 80063 Piano di Sorrento, Italy
Region: Italy > Campania > Province of Naples > Piano di Sorrento
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 12 Hotels in Piano di Sorrento
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Klein Wien 3*
Number of rooms: 43
Official Description (provided by the hotel):
Overlooking the sea from the best panoramic point of the Sorrentine Penninsula. From the terraces of our hotel your eyes can freely roam the numerous beauties of the Gulf. The Klein Wein Hotel offers rooms with large terraces or private balconies which overlook the sea or the famous Sorrentine Orangeries. The cuisine is typically Italian. The Hotel also has a large garage, lift and solarium. Easy access to the only sandy beach in the area. Ideal for adults and children. ... more   less 
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