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“So relaxing!”

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Relais Villa San Martino
Ranked #3 of 9 Hotels in Martina Franca
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“So relaxing!”
4 of 5 bubbles Reviewed 12 August 2013

Stayed here for a week as a base for Martina Franca an the surrounding area and would be happy to stay again. Our room was large, with a balcony and with sufficient storage and hangers for two people on an extended holiday, which I find rare in hotels. One of the best items was the air con which was great. Everyone must have stayed at a hotel with the grids pumping out the cold air via rattling fans. Here it was very efficient but so unobtrusive, result good nights sleep.

The breakfasts are uninspiring admittedly, especially after a week, the usual continental fare, but they readily made us scrambled eggs when asked and the staff were always attentive. We ate only the once for dinner and the capocallo was superb. The cost of dinner was what one expects from a Relais hotel but very good.

The pool area was very relaxing with no rushing for sun beds and, again, attentive service.

On the downside it is someway out of town so a car is advisable.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poppo59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 reviews from our community

Traveller rating
    155
    74
    40
    39
    18
See reviews for
48
174
3
22
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Venice
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 10 June 2013

Beautiful property with very nice rooms. We had a large room with a balcony overlooking the pool. The location outside of Martina Franca in Puglia is a good central location for touring. However, this hotel is lacking when it comes to the staff and the ambience they create. We have stayed in other Relais and Chateaux properties (Borgo San Felice for instance) and have come to expect a caring friendliness from the staff. At the San Martino, they have employees who come to work, do as little as possible to attend to the guests and rarely give any sign that they even remember who you are. The one night we ate in the dining room, there was only one staff person visible the whole evening. The food was average, but the meal took 3 hours! The atmosphere created by the few tables spaced far apart in the large dining area was one of isolation. The waiter said not one word to us that was not related to the menu. It was a very cold and uninviting ambience.
The pathway to the hotel entrance from the parking lot has a large metal grate in the sidewalk that is lifted to expose a service stairway. I am amazed that no one fell in while we were there since it is somewhat tricky to navigate around the large hole.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 9 June 2013

Relaid Villa San Martino was one of our overnight stops on a recent bike trip in Puglia. This hotel is considered a 5 star property and yes, there is a lovely lobby, beautiful dining room and awesome rose garden but that's about it! Slimy green swimming pool, hot rooms that are very small and ours had dirty handprints all over the glass doors when we checked in. With so many great masseria in the area I would pass on this hotel.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raggirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiburon, CA
Level Contributor
187 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 bubbles Reviewed 31 May 2013 via mobile

The hotel is set in a lovely location with attractive gardens and grounds. However, our room had a strong odour of mildew. The telephone had no signal and the wifi access only worked if I took my Ipad to the main lobby. Also the electricity had a problem in the spa, so there was no hot water in the hot tub. Dinner was mediocre with the paillard/steak being tough, not very tasty and overdone.

Stayed May 2013, travelled as a couple
Helpful?
1 Thank ankiandlarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 February 2013

This february we had the hotel almost just for ourself during 5 days. We could enjoy the beautifully decorated lobby and dining room, the tastefully furnished room with a large terrace and the charming park. An ideal location, just outside Martina Franca center, to visit Valle d'Itria's many places of interest

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paristrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 September 2012

This Relais Chateux property is a perfect place to stay when visiting the Trulli in Alberobella. Very elegant and authentic. We only stayed one night while on a bike trip so I can't comment on prices or dinners. We ate at a fabulous little taverna in Locorotondo.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 707holly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauderdale by the Sea, Florida
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 24 August 2012

The Relais was a lovely hotel with first class staff to attend all needs of their guests. The location near Martina Franca is at first impressive but somewhat limited in that it is not within walking distance to the city center. However the hotel will provide van service to the center. There are other lovely towns to see in the area but you would need a car. The rooms while well decorated tend to be on the smaller side and crowded. The restaurant offers excellent food and as noted above staff attention is excellent. Overall a very nice experience for anyone wanting to explore southern Puglia.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relais Villa San Martino

Property: Relais Villa San Martino
Address: Via Taranto 59 | Zona G, 74015 Martina Franca, Italy
Region: Italy > Puglia > Province of Taranto > Martina Franca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Martina Franca
Price Range (Based on Average Rates): £
Hotel Class:5 star — Relais Villa San Martino 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Relais Villa San Martino Hotel Martina Franca
Relais Villa San Martino Martina Franca, Italy - Puglia

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