Having lived and visited all over Italy, our experience last night at La Sirenetta was one of the worst in recent memory. We were seated outside next to a very long table, but the hostess assured us that the party would arrive much later and would not pose a problem. Unfortunately, it took over an hour for our 2 pizze to arrive, at which point the "party guests" also started arriving. Unfortunately, it was like the "kill Piggy" scene from "Lord of the Flies", I kid you not!!! There were over 2 dozen 11 - 12 yr old boys wildly running around, screaming and throwing things everywhere! There appeared to be a couple of "grown-up chaperones" who just smiled and shrugged their shoulders, as they puffed away nervously on their cigarettes.
We immediately requested to be moved inside - to 6 different waiters - all of whom assured me they would pass along my request promptly, but not a single one did. I finally went up to the manager myself, who replied that they could (would) not be able to do anything because I had already ordered my food plus there was no room inside (9:30 PM with many empty tables.)
I asked for the bill, a couple of pizza boxes and tops for the (expensive) bottles of wine and aqua frizzante. They gave me the boxes for our now cold pizze, a random old cork and said they didn't have a top for the water - bottles of which were on almost every table that did have guests - go figure! Absolutely NO apologies or sympathy was offered by anyone, at any point!
And to top it all off, the pizza Diavola and pizza Napoletano were both totally below average! The sauce was more like tomato paste than tomatoes and the mozzarella was not even fresh, but shredded plastic crap like in bad pizza joints in the USA.
BTW: i very, very rarely write reviews unless I have nice things to say, but this experience would turn away any one not familiar with the zillions of awesome places to eat in Italy - just too tragic to allow! Mangia Bene!
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