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Ana Hotels Sport Poiana Brasov
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Reviews (343)
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All reviewsski schoolsauna and outdoor hot tubexcellent spasoupwinter seasonlobby barrooms are comfortablespa centernice restaurantinside poolbeautiful hotelbig poolski tripgreat poolwinter sportsfitness roomnice view
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Reviewed 4 April 2014

the hotel is right at the bottom of the ski slope. It's elegantly decorated overall. The rooms are quite small but comfortable. Those without balconies are slightly bigger but its worth having a balcony in the mountains. There is a big indoors pool and a outdoors hot tub.

  • Stayed: November 2013, travelled as a couple
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Thank Dimitris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mihai M, Manager at Ana Hotels Sport Poiana Brasov, responded to this reviewResponded 5 April 2014

Dear guest,

Thank you for taking the time to write this review for Sport Hotel&Spa Poiana Brasov. It is always great to receive good comments..It will be our pleasure to welcome you back to our hotel for your next visit here.

Kind regards,

Mihai Moisescu
Room Division Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

I came in this hotel for 2 weeks, was very nice and the spa is so good and the staff helpful .I loved to be in the outdoor hot water.The restaurant very good ,a variety of dishes.The room was clean and rather worm ,i slept with open window and that was in February.I will go back with pleasure in such a good hotel,it worth the money !

  • Stayed: February 2014, travelled as a couple
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Thank 54Lela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mihai M, Manager at Ana Hotels Sport Poiana Brasov, responded to this reviewResponded 24 February 2014

Dear guest,

Thank you for taking the time to write this review for Sport Hotel&Spa Poiana Brasov. It is always great to receive positive comments and we are excited to hear such good feed back.It will be our pleasure to welcome you back to our hotel for your next visit here.

Kind regards,

Mihai Moisescu
Room Division Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2014

I wanted for a long time to book to this hotel as I heard it is a good choise...
BUT I was disappointed when I got there...rooms are small, no balcony to the room (some rooms have, but very small).
The heating system is automatic...but it doesn t work all the time (we had to go to the reception to tell them about this ..after it was fixed but honelsty it doesn t seem fair to me at this money - 170 Eur/night..we should have all this conditions)
Speaking of price and quality...when we arrived we found out wi-fi is free only in the lobby, if you want to have in your room you have to pay!!!!
The most bad thing I would want to mention is that if you want to watch tv (in the evening, of course)- when you turn on the tv you get all the time, in the left side of the screen, advertising (not tv, but private..the owner of the hotel has other bussiness too..so he thought..."why not showing it on the tv screens in the rooms of my hotel?"
What can I say...good food for breakfast (not all you want for sure)
spa center small (comparing to other hotels): inside jacuzzi very small -never seen so small in my life in any other hotel - max 4 pers..at this price...we should get much more!

  • Stayed: February 2014, travelled with family
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3  Thank D A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mihai M, Manager at Ana Hotels Sport Poiana Brasov, responded to this reviewResponded 14 February 2014

Dear guest,

Thank you for taking the time to write this review for Sport Hotel&Spa Poiana Brasov. It is always great to receive comments from our guests.However, we want to make some things clear for you:
some of our rooms have balcony, not all of them, if it is requested when the booking is made it is considered when you receive the room to have a balcony , upon availability.The size of the room is according to the room type you have paid,there are available deluxe or king junior suite rooms, for diferent rates.The heating system is centralised and it is set to a certain temperature, if reached it stops until it goes under that temperature.The system will not go heating the room continously.
The TV channels are also for advertising , we find this not a matter to be questioned for!
Overall, we remind you this is not an all inclusive hotel to have everything included as you so say in this review.
We consider the SPA facilities as an extra service for our guests, for which you don't have to pay, the access to indoor pool , sauna, jacuzzi , fitness and outdoor hot-tub being free of charge for our guests.
In the end , we want to thank you for being our guest and wish you all the best.

Kind regards,

Mihai Moisescu
Room Division Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

We came for a romantic week-end and also for my birthday party. The hotel is nice and clean and the facilities are top. I Loved the spa and the hot tub outdoors. The personnel is not offering a good service they look quite bored and we had to wait long time at the bar until they came to ask if we need a drink. The prices of the drinks are quite high.

  • Stayed: February 2014
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Thank Danielabidu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mihai M, Manager at Ana Hotels Sport Poiana Brasov, responded to this reviewResponded 14 February 2014

Dear guest,

We thank you for the fine words about the the hotel and the SPA center.
However, we feel sorry for the inconvenience with the bar service.We would appreciated if we knew in time about the aspects you mentioned and be able to see where and if there is a problem with the staff as you stated in your review.There are always managers available at all times that can answer your every request by contacting the Reception.
We value your feedback as reviews are our best resource for improving our services.
We hope that you would give us another chance to meet your expectations next time and provide you with a wonderful experience.

Kind regards from Poiana Brasov,,
Mihai Moisescu
Room Division Manager

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Reviewed 24 January 2014

Just arrived back from a wonderful eight night holiday. Every aspect of our holiday was excellent. We stayed on a half board basis. There was a good selection of dishes each evening and the staff really did go that extra mile. Special thanks to Alin to whom nothing was a problem. A nice gesture from the hotel was allowing us to keep on our room free of charge as our airport transfer wasn't until 5pm. Already looking forward to next year. Keep up the good work!

  • Stayed: January 2014, travelled with friends
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2  Thank Madaboutskiing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mihai M, Manager at Ana Hotels Sport Poiana Brasov, responded to this reviewResponded 28 January 2014

Dear guest,

Thank you for taking the time to write this review for Sport Hotel&Spa Poiana Brasov. It is always great to receive positive comments and we are excited to hear such good feed back.It will be our pleasure to welcome you back to our hotel for your next visit here.

Kind regards,

Mihai Moisescu
Room Division Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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