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“Lovely place”
Review of White Hart Hotel

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White Hart Hotel
Certificate of Excellence
Reviewed 23 March 2014

We had a truly fantastic stay here on a weekend away. The room was perfect and the staff were so incredibly friendly. The food was great at dinner and the breakfast was also great. We will definitely be back again!

Stayed: March 2014, travelled as a couple
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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396 - 402 of 730 reviews

Reviewed 23 March 2014

Dorchester on Thames is a traditional quintessential English village and the White Hart was a very warm and friendly hotel. The hotel is well run and the owner and the staff were really friendly and helpful. The breakfasts were superb and set us up for the day. The waitresses are a credit to the hotel and everything is done with a smile. We were very impressed with the hotel and the staff and would definitely recommend it as a place to stay!

  • Stayed: March 2014, travelled as a couple
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Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

My colleague's and I regularly visit the White Hart for lunch and the food has always been of a high standard, the quality and presentation has even improved over the last month or so and so hats off to all the kitchen staff! One thing that hasn't changed in the time we have be frequenting the hotel.... the attitude and professionalism of their staff! They are all incredibly helpful, polite and nothing ever seems like too much trouble. Lovely venue, lovely people, lovely food. Well done! and thank you!

  • Stayed: March 2014, travelled on business
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Thank Lee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

I booked this hotel through an offer for a weekend break for my husbands birthday. This included breakfast, our evening meal and tickets for oxfords bus tour. Like most hotels you don't really know what to expect before you arrive but i must say we really impressed with this hotel. Its an old coaching inn, so has lots of nice features, you almost feel the place is slightly leaning, which adds to its charm. Our room was brilliant- we had a suite (which i was unaware of before we arrived) which included a lounge area, good sized bathroom and large bedroom, all well decorated and very clean.

The breakfast was enormous with juices, fruit, yogurts, pastries and cereal to help yourself to on top of a cooked breakfast to order. The dinner was even better, a 3 course meal from the market menu was included or you could choose something from the main menu to equal value. But the market menu was very nice and we preferred it to the main menu!

All in all we had a lovely weekend break, and this place was great hotel and being such great value for money makes it even better. Would thoroughly recommend!

  • Stayed: February 2014, travelled as a couple
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4  Thank amy_58london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Four of us stayed for a Saturday night and found it to be an excellent place to stay. The food was top class (we were full board), rooms wonderful and all the staff were helpful (especially the restaurant manager who was delightful!). The shower was one of the best with lovely large towels!! I would thoroughly recommend this super hotel in a most exquisite English village - thank you for your care.

  • Stayed: February 2014, travelled with family
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Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014 via mobile

I stayed at the hotel with my wife and friends.Our rooms were situted in the lodge rooms at the rear of the main hotel. I found the rooms very spacious, comfortable and welcoming. I found all the staff to be very courteous and helpful, both in the bar and when taking dinner and breakfast in the dining area.There was plenty to choose from from an extensive menu and you were allowed to mix and match from an al a carte and set price menu, this was a nice touch which extended the range of choice.
All in all I have to say that the requisites of a good stay are definately in place and would certainly recommend this hotel without hesitation.

Stayed: February 2014, travelled with friends
Thank Terencejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

We stayed at the White Hart after selecting it for its location and old world charm What a mistake.
We arrived late afternoon and were shown to our room, (Room 3). The room was freezing cold, as were the radiators. We asked for a heater and were later provided with an electric heater, which barely took the chill off. We then noticed how noisy the room was - the secondary double glazing had been removed, as a result of this we could hear, not only the constant stream of traffic, but also the staff, who congregated beneath our bedroom window for cigarette breaks and a gossip about the 'management'.
We had already decided that we would not eat in the restaurant that evening so at about 7.00 pm we asked the receptionist to organise us a taxi to a nearby restaurant. At 7.30 pm she returned saying that she had been unable to get a taxi, so we drove, having made up our mind even more that this was not the place to eat. Later, about 1130 pm we returned, and had a quick drink in the bar. The topic of conversation was the local dining haunts and the host of well known chefs nearby, and the fact that the chef at the White Hart had trained several Michelin chefs, (remember this!).
We had a rather sleepless night because of the cold and the noise, and also because the room above ours had squeaky floorboards, which seemed to creak all night long. Morning arrived and we decided to take our breakfast at the hotel, (included in the price). We arrived in the breakfast lounge and selected our table, our order was then taken, with an explanation that we would not be able to have smoked haddock and poached eggs because the water takes to long to heat for the poached eggs, (???). We therefore decided on the traditional English breakfast.
It arrived.....
It comprised of delicious fatty bacon swimming in fat, baked beans that had been baked so long they were dried up, a sausage that was well done on one side and rare on the other side, a grilled tomato, (which did actually look edible), We did actually start to eat the breakfast but after eating a couple of pieces of sausage I discovered it was still raw in the middle. The waitress was nowhere to be seen, so we left. On the way past reception we explained to the receptionist that we had left most of the breakfast because the sausages were still in fact raw in the middle.
"I'll talk to the chef", she explained.
We went to our room, packed and returned to reception to check out.
"Did you speak to the chef?", I asked the receptionist.
"Yes, but he didn't say anything, so I gave him a good beating!". she replied.
No apology, nothing.
We left, disgusted with our stay, with the lack of concern, and with the overall quality of the hotel. Clearly the hotel are suffering and cutting corners to keep costs down. And to think this chef has trained Michelin chefs locally yet cant cook a sausage.

My advice: Don't stay here, unless you want to see the training ground for Fawlty Towers.

Room Tip: Don't stay in Room 3.
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  • Stayed: February 2014, travelled as a couple
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Thank kgrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nigeloddy, Owner at White Hart Hotel, responded to this reviewResponded 17 February 2014

In this case no apologies. You arrived late afternoon - the hotel had full occupancy. We had no other complaints re room temperature but happily provided you with a heater. When returning from your evening out at 11.30pm you enjoyed a nightcap at the bar - the chap talking about Michelin training does not work for the hotel. The hotel is very old and has a few creaks- but again I have checked and we had no other complaints. Despite arriving for breakfast after the advertised serving times we happily provided a hot breakfast which was not to your liking.
Our receptionist refused your request for a complimentary stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about White Hart Hotel

Address: 26 High Street, Dorchester-on-Thames OX10 7HN, England
Region: United Kingdom > England > Oxfordshire > Dorchester-on-Thames
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 2 Hotels in Dorchester-on-Thames
Price Range: £69 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — White Hart Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
The White Hart Hotel dates back to 1691 and is situated in the "chocolate box" village of Dorchester on Thames in Oxfordshire. The hotel's 28 bedrooms retain all the character of the old coaching inn whilst providing the requirements for today's modern traveller. The restaurant has been awarded an AA Rosette for fresh food dining and offers a delicious a la carte menu as well as a 3 course fixed price Market Menu. Car Parking is free and CCTV monitored. Dorchester on Thames nestles on the banks of the Thames between Henley and Oxford and is an ideal starting point for visits to Oxford City, Blenheim Palace, the Thames Pathway, Bicester Designer Shopping Village, and many Stately Homes and Gardens. ... more   less 
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Also Known As:
Hotel White Hart
White Hart Hotel Dorchester-On-Thames, Oxfordshire

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