We visited Spooners after a trip on the Ffestiniog Railway, saw they sold the local Purple Moose Brewery ale and wanted a drink. Nobody behind the bar so pressed the bell for service. Nobody came. Pressed the bell again. 2 people looked through the glass door, obviously didn't like the look of us. We left.
We went for a pot of tea a few days later. The girl almost overcharged us, provided us with 2 cups and 1 saucer and it was obvious that she didn't want to be there.
The catering staff on the train were brilliant, really welcoming and happy to help. Maybe the staff in Spooners really want to be on the train!
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