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“Railway journey”

Ffestiniog & Welsh Highland Railways
Ranked #1 of 20 things to do in Porthmadog
Certificate of Excellence
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Attraction details
Owner description: The Ffestiniog Railway takes you on a 13 1/2-mile journey from the harbour in Porthmadog to the slate-quarrying town of Blaenau Ffestiniog. We are recognised by the Guinness Book of World Records as the oldest railway company in the world, being founded in 1832. We still build steam locomotives and carriages in our own workshops and the world's oldest steam engine, Prince, is still in regular use today - more than 150 years after it was built. Our historic trains climb over 700 feet from sea level into the mountains through tranquil pastures and magnificent forests, past lakes and waterfalls, round horseshoe bends (even a complete spiral) clinging to the side of the mountain or tunnelling through it. The Welsh Highland is Snowdonia's newest railway. Trains start their spectacular 25 mile scenic journey from beneath the historic castle walls at Caernarfon. The trains - hauled by the world's most powerful narrow gauge steam locomotives - climb from sea level to over 650 feet on the foothills of Snowdon, before zig-zagging dramatically down the steep hillside to reach Beddgelert, nestling in the heart of the National Park, then through the magnificent Aberglaslyn Pass - voted the most beautiful spot in the UK by the National Trust - and on to Porthmadog.
Useful Information: Activities for young children, Food available for purchase, Wheelchair access
Reviewed 20 August 2014

A great day out. Friendly staff and great little trains. Did the shorter route to Bleaneu will come back and do the longer to Caernafon. Try the local brew on the train and visit the slate mines.i

1  Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,563 - 1,567 of 2,308 reviews

Reviewed 20 August 2014

Travelled the short journey from Beddgelert campsite to Porthmadog this week, boarded the train with my wife and two children, and got the children only seated due to crowded carriages. The ticket inspector came and offered to sell tickets while the train was moving to which I was shocked to find that myself and my wife were expected to pay £42:00 for a half hour journey and apparently the kids were free!
Out of shock and embarrasment (and by using our days spending money) I reluctantly paid for a journey that would have cost around £5 in the comfort of a car, while taking in roughly the same scenery as the tracks follow the road for large sections of the track. On top of this the food and drink on board was priced similarly, a guide book was available to buy, surely this should have been included in the ticket price?
The final straw came when the on board toilets flooded into the carriage with the staff quoting that plumbing was not in their job description! I am certain that the provision of a ticket office at the campsite would allow people to make an informed choice before boarding and prices clearly listed at the station (perhaps done to take people in such as our case?) would prevent embarrasment and frankly, daylight robbery.
With regards to this I will ve writing to F&HR to express my dissatisfaction, although I wont be holding my breath for a refund.
Needless to say next time I will be travelling by car.

7  Thank Ged K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew T, Public Relations Manager at Ffestiniog & Welsh Highland Railways, responded to this reviewResponded 24 August 2014

We're sorry you didn't enjoy your time with us. A list of fares should be available at all stations and we will investigate to see why this was not the case at Beddgelert Forest Campsite when you visited.

We aim to provide an enjoyable experience for all our passengers and we clearly did not come up to our own high standards in this case. If you return your tickets to our Commercial Manager, Clare Britton at Porthmadog Harbour Station LL49 9NF, we will issue you a full refund.

We hope you will visit us again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

Expensive but well worth the trip. Superb Scenery as we traveled through the mountains to snowdonia behind the beautiful locos.

Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Great little railway with hard working engines, friendly staff and great views. Treated ourselves to first class on way up and was worth extra. Bit squashed in third on way down but nonetheless good. They do a at seat buffet order which is really handy. Tip go for carriages early as they fill up quickly and go for one with corridor to toilet and buffet.

Thank HolidayGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Lovely day on the train. Smart, friendly staff, waited on even in third class .loved it all. Travelled to Blaenau Ffestiniog return. Lovely scenery.

Thank kimpete88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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