When we got there coming by train we tried check in early. It wasn't ready, understandable. But when we tried check in at 4 we were told it still wasn't ready and had come back later. With five Kids in tow and having got the train this wasnt ideal. Every time we went to reception staff we were Either told it wasn't ready or told it had been written down and sent to maintenance. Which clearly it hasn't as end of our Holiday we are still waiting for an aerial. All staff were brill including Rio. That's what she said her name was. She was brill and a real credit to your company. Bar staff and chip shop lovely and very helpful but reception was useless. Didn't open on time, too many queues and customer service was shocking. Facilities on site brill but not happy with my stay as reception was absolutely shocking.
- Official Description (provided by the hotel):
- A family orientated caravan holiday park situated in North Wales, Marine Holiday Park is a 10 minute walk from the beach and in an ideal base location to explore the beautiful North Wales coastline.On-park facilities include a heated swimming pool, Arcade, Sports Bar with regular 'big name' live entertainment, mini-mart shop and laundrette. With a dedicated Kids Club and play area Marine Holiday Park ensures the whole family remain entertained for the duration of the holiday! ... more less
- Reservation Options:
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- Also Known As:
- Marine Holiday Park Rhyl, North Wales