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“quite good”
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Very good
19 reviews
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Overview
Caravan/mobile home -
3 Bedrooms, 1 Bathroom, Sleeps 8
Rhyl, Denbighshire, North Wales, Wales

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Paul W
2 reviews
“quite good”
Reviewed 16 August 2015 for a stay in August 2015

caravan ok site amenities not so good. over priced and not good quality, Standard of food was not as expected and i found most of the staff not so friendly.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: location
Liked least: swimming pool
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solia J
Umkomaas
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Terrible value for money, a complete rip off”
Reviewed 11 July 2015 for a stay in June 2015
2
people found this review helpful

Caravan was given as a 6 berth and would hardly accommodate four people. it is old, cramped, smelly and untidy. One linen change in four weeks with no towel changes, even though I was charged for linen and towels. No cupboard space as the cupboards were full of the owner's junk. Could not get dressed in the bedroom as no space, had to shuffle sideways to get around bed. Lousy TV reception and even worse wifi reception, and the management charge a ridiculous £12 per week for wifi. A total rip off at £45 per day.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing
Liked least: Everything
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   No.
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Aug 2015
I am sorry that you did not enjoy your stay but, I think there has been a misunderstanding.

The 'junk' in the cupboards was black bags with the clean bedding and 5 fresh towels for you. They were clearly marked 'towels' and 'bedding'. The only other things in the caravan are a barbecue and 2 bags of coal for guests use, a first aid kit, spare bulbs and batteries and some books, all for guests use.

I am sorry the bedroom felt cramped. It is because it has a full sized double bed instead of a smaller three quarter sized caravan bed. I prefer guests to have a good night sleep in a real bed instead of sleeping on the edge of a bed not much bigger than a single. To achieve this floor space in the bedroom has been sacrificed.

I can't understand how you can say it was dirty and smelly. Everything is washed and 'fabreezed' regularly and there was a hoover and cleaning products provided for you to use throughout your stay.
The wifi is free and the log on and password were provided on a slip of paper tucked under the corner of the tv.
The tv reception depends on the weather I am afraid, which is completely out of my control.

I have now traded this caravan for a 3 bedroom one, giving much more space.

I apologise if there has been a misunderstanding and hope that my explaination helps ease the feeling that you were conned.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hannah187...
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfectly adequate”
Reviewed 18 June 2015 for a stay in May 2015
1
person found this review helpful

The lady who handed us the key was very friendly and helpful. The caravan was clean and well stocked. The camp site was very good, with friendly and polite staff. The swimming pool was in a lovely warm setting.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: swimming pool
Liked least: location
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joer55
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Customer service - great!”
Reviewed 28 August 2014 for a stay in July 2014
2
people found this review helpful

We enjoyed our stay on this park and the caravan owners customer service was first rate! A nice break, relaxing for us.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
flaiyaemr
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great for the kids”
Reviewed 18 August 2014 for a stay in August 2014
2
people found this review helpful

Caravan was in a great location, the kids were well catered for, and the facilities were a good standard.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albert M
Matlock, England, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great for kids!”
Reviewed 11 August 2014 for a stay in August 2014
4
people found this review helpful

The camp is great for kids and adults really, the caravan is older but well kept we had to pay £20 to the 76 year old 'caretaker' for bedding on arrival (which was a disappointing surprise, but this is probably normal for caravans) for quilt covers and pillow cases but the same lady also lent us her pass which meant we could get on and off the site , which is gated ( probably an oversiight by the owner ). Both these points grated, but ask for a pass with your booking and either take your own bedding or pay the lady and you will be very happy. The shower is excellent, the position of the caravan could hardly be better and it is homely, Its 10 mins from Rhyl, big field at the end of the path for dogs and as I said, kids are safe and well catered for. Cafe is cheap, pool is great, need I go on. Book it and enjoy!! Well recommended.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The camp and position of the caravan.
Liked least: Not having a pass to get on/site as part of booking.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danila167
Keele, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Enjoyed”
Reviewed 5 July 2014 for a stay in June 2014
2
people found this review helpful

The site is very pleasant, our son particularly enjoyed the swimming pool. The caravan is well-equipped and is very comfortable. We had a lovely weekend.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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