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“Fabulous beach, great room and the worst food ever!”
Review of Hotel Cayo Levisa

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Hotel Cayo Levisa
montreal
Level 5 Contributor
62 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Fabulous beach, great room and the worst food ever!”
Reviewed 23 December 2013

What a pity! We stayed there for 2 nights thinking of extending if we liked it... Being aware of some of the bad reviews in TA, we preferred to wait and see. Excellent decision, we left after the third day because the food was really bad.
Really lovely beach with lots of lounging chairs available. Perfect. We stayed in a junior suite, very large room, clean, well appointed with a/c, cable TVs., a separate toilet and a double shower, a sitting area with sofa, a balcony with chairs and hammock...Excellent.
The downside to this hotel is the very poor quality and the very limited choice of foods on the buffet. We were offered the same choices day after day, the food being recycled from one meal to the other; not very appetising to say the least.
Breakfast is served in the main buffet restaurant only , lunch and dinner is a bit better at the other outside restaurant at the far end of the property, eat there instead of the main buffet.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank madyMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 December 2013 via mobile

Little beach huts have great views of the beach. Huts are little basic, but perfectly workable. Beach is amazing, so much space not many people. Find a free hammock, order a rum cocktail and enjoy a good book. Next time we'll book long enough a stay for some snorkelling too! If you enjoy large glossy resorts this is not a place for you, but if you like bit of peace and quiet in laid back environment, Cayo Levisa is great. Special thanks to Spanish teacher Inti for verb conjugation lesson - plenty of homework for the long flight home...

Stayed November 2013, travelled with family
Helpful?
2 Thank Laura3214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 December 2013

I came here with my family in July 2013 as part of our trip around Cuba and this is one of the stand out experiences for me; it is one of the most beautiful places I have ever visited. The beach was pristine, the sea was clear and warm and the sunsets were amazing. The day-trippers were not a problem at all as the beach never felt full or crowded, you felt like you had your own space. We found the staff to be very helpful and friendly and the food was lovely. We particularly liked how they would cook eggs/meat to your taste. We did try the snorkelling which we really enjoyed, just the right amount of time with good equipment.
The ferry to the island was difficult to find as we went quite early on in our holiday and were not quite used to the roads or 'directions' available in Cuba but that is all part of the fun and adventure of the country!
Overall, a great stay and one that I would thoroughly recommend!

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Ruth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2013

For a very proud price of around $70 per person I was disappointed with the hotel. I would not mind the mediocre food too much, but our (one of the older ones) bungalow was not well in shape and had quite a healthy population of cockroaches. Talking to other guests, there seem to be huts without this annoyance, so you might want to check with the (somewhat disinterested) management. However, the beach, water and sunsets are among the best I've seen so far. Particularly nice was that the hotel was not fully booked and so you had a superb beach almost on your own.

  • Stayed October 2013, travelled with friends
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Helpful?
2 Thank Max S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director G, Director General at Hotel Cayo Levisa, responded to this review, 19 August 2014
Google Translation
Estimado cliente:

En verdad la puesta de sol es magnífica. La playa casi que es personal por la cantidad de clientes.e sus sugerencias para mejorar en todo lo que plantea.

Le saludo cordialmente

Yuarman Domínguez López
Director General

Esperamos en su próxima visita mejorar nuestro desempeño.
El staff está al tanto d
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Pinar del Rio Province hotels

Canterbury, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2013

This island is beautiful (especially during the low season when it's not crowded). There are loads of little crabs scurrying about and in the late afternoon some big, cute rat creatures (possibly Hutia) come out (they keep to themselves and aren't horrible).

The beach is beautiful and they offer plenty to do if you need more than lying on the beach; kayaks, pedal boats, snorkelling, massages, scuba diving, boats trips and daily organised activities.

Our room was really big and quite modern and had a great patio (it wasn't one of the sea front rooms). We were very impressed when we walked in!

Bar one or two serious chaps, the staff are very friendly (especially the chef on shift when we were there). The food was also very good but could be limited if you stayed there long enough (we did two nights) and the bar was well stocked and fairly priced.

We would have no qualms visiting this hotel again (and again).

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Skeniver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 August 2013

Really nice chalets with good aircon and good bathrooms. Water can be an issue - they ran dry one morning and showers aren't hot (but who needs a hot shower in this heat!). 20 metre walk to the beach is ideal and its never crowded even when the day trippers come. Food is edible but as with all Cuban food dull, although the fresh cooked meats are fine - bring your own chilli sauce to spice it up. The mojitos are good here but they will only use Havana Club if you insist. The snorkelling excursion is a must do as you won't see anything good from the beach - 30 minute boat ride to the reef and 45 mins snorkelling is enough to see lots of colourful fish. Walk to the north end of the resort beach and battle through some undergrowth to get round the corner to deserted beach for real peace.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PaulRobbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2013

Our experience at Cayo Levisa was very different to the review I read on this site! The ferry left a little late with a mass of Dutch day trippers which was no problem. We were met with a welcome drink but had to wait until 4p.m for or room. We did not have one of the newer rooms but were 'sea front'. The room had supposedly been cleaned but the little terrace was filthy, the door to our room was almost impossible to open and close and the bathroom filled with cockroaches as soon as the light was turned off. The resort regularly ran out of water to have showers, wash hands etc. We thought we had an all inclusive deal but found we had to pay for our lunch on the first day despite the fact we were leaving after breakfast on our last day. We had to pay for every drink, including water, which also surprised us as we had believed it was 'all inclusive'. The food was virtually the same at lunch and dinner everyday and the buffet was pretty unappetising. Having said that the chef freshly cooked fish and chicken at every meal which was great and meant there was always something OK to eat all be it a bit boring. We felt we had to hand out money constantly settling up every drink bill daily, paying to 'rent' beach towels etc. The beds were comfortable and the aircon worked well which made a change from other accommodation in Cuba! The beach was nice, white soft sand but the sea was a bed of seaweed a few meters off shore, so no snorkelling as nothing to be seen which was disappointing. We found the manager to be extremely unfriendly and unhelpful ~ perhaps he was just fed up with complaints from customers over no water etc. Certainly wouldn't go back & would need to try out a different coast line to be convinced Cuba was a good destination for a beach holiday!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cleverclogs150800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director G, Director General at Hotel Cayo Levisa, responded to this review, 5 August 2013
Google Translation
Sr.: Lamento mucho el incidente de su hospedaje en nuestra instalación, pues nos satisface atender clientes como Uds. que nos comentan y nos sugieren oportunidades de mejora como es la de realizar propaganda de uso racional del agua, espero que pese a la incomodidad de su estancia por nuestra instalación regrese algún día como me refirió en nuestra conversación sostenida y vea como su recomendación estará cumplida de propaganda para el ahorro de agua. Ciertamente fue un día muy confuso con una afectación muy intensa del agua, lo cual Uds. aprecio en mi poca atención que le preste cuando me hablo, pero recuerdo los detalles de la conversación: su nacionalidad, la habitación donde se hospedo, con cuantas personas venía e incluso hablamos de la hermandad entre nuestros países, le preste atención a todo lo que me planteaba pero realmente me preocupaba mucho el hecho de que muchos clientes como Uds. tenían mucha necesidad del agua desde el día anterior incluso y no podía brindarle este servicio básico del alojamiento.
Le transmito en nombre de la instalación nuestras más sinceras disculpas y su queja está siendo completamente analizada para que no se repita con otro cliente.
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Additional Information about Hotel Cayo Levisa

Property: Hotel Cayo Levisa
Address: Cayo Levisa | Palma Rubia, La Palma, Cuba
Region: Caribbean > Cuba > Pinar del Rio Province
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 14 Hotels in Pinar del Rio Province
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Cayo Levisa 2*
Number of rooms: 56
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Also Known As:
Cayo Levisa Hotel
Hotel Cayo Levisa Cuba/Pinar Del Rio Province

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