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“Wonderful small island”
4 of 5 bubbles Review of Hotel Cayo Levisa

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Hotel Cayo Levisa
The Netherlands
Level Contributor
157 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Wonderful small island”
4 of 5 bubbles Reviewed 11 January 2014

Cayo Levisa is a great island to visit for 2 or 3 days. Many people combine it with a visit to Viñales and/or Las Terrazas. The new cabins are spacious. The food in the main restaurant is indeed bland, but there is a second, open-air restaurant now where the chef grills fish or meat as you wish. I had the best lobster there of my whole stay in Cuba. Diving and snorkling are organized daily. Staffwas friendly. For me a better option than Varadero with its sterile " all-inclusive" hotel chains.

Room Tip: If you may want to sleep early, take a cabin further away from the main restaurant
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Schreuder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
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London
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 10 January 2014

Enjoyable for a short beach stay, we had 2 nights which was right for us .On arrival we were told we had to pay for our lunch that day - although the company who booked it for us assured us it was included.They insisted that as check in was not officially till 4pm we were not hotel guests until then and therefore not entitled to lunch - we could have lunch on our last day [ as check out was 12pm we would not officially be guests then either], when I pointed out we were leaving at 9am so would not be there this was considered irrelevant. We had a very unpleasant argument over this and the restaurant manager became quite aggressive, as if he was going to throw us out, but we refused to back down and tried to ring our agents [ but no phone signal] ,shortly after, having seen us on the phone, the manager came and told us it was all OK and we could have our lunch. Previous reports have mentioned this problem and I think unless one stands up to them it provides a nice money spinner. The manager sat at a desk with a little box labelled tips, needless to say he did not get one from us - he was extremely rude .
Apart from this we enjoyed our stay , liked the simple beach cabin accommodation and the food if one chose the freshly cooked to order option was good - the chefs very friendly and good, they did get a tip.

Room Tip: We had room 23 which was a good location on the beach.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AzucenaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

There are 2 restaurants, one at reception and one further down the beach. It is an all inclusive beach resort except for drinks and lobsters and prawns. There is a buffet for all meals but there is a chef who cooks your eggs depending on how you like it for breakfast and cooks pork, fish and pasta for lunch and dinner. Lobsters and prawns are available at an extra cost of 17.50 CUC and 15 CUC, respectively, for lunch and dinner. Wine choice is very limited to the extent that there could be only one white and one red.

The restaurant down the beach : It is opened Mon-Fri for lunch and dinner. It is smaller, a better location, quieter and feels more exclusive. The chef spoke good English and was very pleasant. The lobster he cooked was not fresh, most probably frozen so the texture was not good but he did use garlic and white wine. The fish was good.

The main restaurant by reception : It is noisy with a TV constantly on as well as music blasting and has very bright lights in the main outdoor area but round the corner, is a quieter outside area which can be reserved for dinner if you order lobsters or prawns. This area is closed off in the evenings to give it a more exclusive feel and the tables are set up much nicer. There is also indoors dining which is canteen style. In the evenings, you can also request to dine on the beach which is more romantic but again requires ordering lobsters or prawns. The lobsters were plain grilled on the BBQ but perfectly cooked and fresh. If you choose not to pay up for the extras, the fish is a good option. It is not a very flavoursome fish. It is simply fried but fresh. You can request for onions (there is no garlic) and chilli flakes to be added to improve it and if you are lucky, lemon which is not always available.

  • Stayed December 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank wmd6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuba
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 January 2014

just got back from cayo levisa. We loved it. we were there just one night, but the kids wanted to stay longer. Don't expect anything from cayo levisa hotel :). Just go for the beach and relaxation. Food was dull as everyone said. Grill fish, some green salad. Grill lobster too for 17 cuc. 2 night is way enough! When they say all inclusive it means food, no drinks. Beach towels, we had to rent for 2cuc a day. Bush rats everywhere. kids were happy. husband and kids went on snorkeling tour. they liked it.
the people were nice but don't expect service. welcome to Cuba! we stayed room # 16 and 17. The rooms were nice and clean (Basic). The Ac didn't work in room 17 so they gave us #18 to sleep in. we were lucky cos it wasn't crowded. i can't imagine if there wasn't other room! My husband will die !
So in all we love it! bring a good book :)

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miamaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gebertingen
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 4 January 2014

We stayed in Cayo Levisa just 2 nights, unfortunately there was a strong cold wind and most of our time it was raining – therefore there was no thought of swimming or snorkeling...
The reception was pretty cold & plain and quite desinterested all the time. Our junior-suite was spacious with king-size bed, place to sit, separate bath-room and outdoor-shower. Unfortunately all is in a neglected condition (the wooden planks are broken, the hammock as well and in the shower, if there is any water, the water looks as a deep brown morning coffee...and the water covers the floor in the bathroom). We asked at the reception to repair, nothing has happened! The dining-hall looks pretty cold, there is a small buffet (morning and evening with a little variety of fish or meet).
On one side of the small island there are mangroves, on the other side (where the bungalows are located) there is a fine white sand beach with some deckchairs. Maybe the water could be nice for snorkeling (depending on the weather).
>>> After we travelled through Cuba for 3 weeks, so we recommend this place with restrictions! Your demands must not be high – even if the prices are to high you have to accept the trouble and enjoy the nature!

Room Tip: Big Junior Suite - but mostly in a bad condition...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank world-traveller8725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pinar del Rio Province hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 December 2013

Forget the bad reviews - in a nutshell this place is paradise for anyone that can deal with roughing it a bit. Do not expect 5 star treatment. For a short break away from the busier towns it is nothing but beautiful. The beach and especially the sunset are stunning.
There are quite a few daytrippers but once they are gone there are few people left on the island.
As long as you can deal with the odd bug and but if dirt then its amazing. Remember you're in Cuba!
The food is basic and what you would expect from a cheap all inclusive. Again it's edible but not 5 star.
There is some work going on and every now and again a digger drives along the beach. But did I not say you should be able to deal with things here? Because of the expansion I would recommend going sooner rather than later as the island will become only more crowded.
The diving was good and a normal charge of 40cuc per immersion.
I will always remember this as my paradise island.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Milksnatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 24 December 2013

We didn’t like this hotel. Many of the employees were not that friendly, eg the man at the reception who didn’t even look in the eyes or welcomed you in a positive way. No passion in their eyes, you feel as unwished but your money is wished. You want to feel like a welcome guest but it doesn’t feel like that at all. On the other hand some of the cooks and cleaners were very friendly. The rooms are really good, spacious. The food was not good, very basic. We had bad luck with the weather but we are convinced that the beach is great in the sun. It is a real little paradise.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank MarliesCharlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cayo Levisa

Property: Hotel Cayo Levisa
Address: Cayo Levisa | Palma Rubia, La Palma, Cuba
Region: Caribbean > Cuba > Pinar del Rio Province
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 14 Hotels in Pinar del Rio Province
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Cayo Levisa 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Cayo Levisa Hotel
Hotel Cayo Levisa Cuba/Pinar Del Rio Province

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