This is a nice hotel with a spectacular hotel over the valley. We were really looking forward to our 2 night stay here. For the most part, it was fine, however the fact that we had no hot water for the duration of our stay, really p****d me off!!!!! I complained on our arrival day, but nothing was done. On the second day they said they would send someone to fix it so, after a 5hr hike I couldnt wait to get back to take a long hot shower but it was still not working. I complained again but was told there was no hot water in the whole hotel. In fairness to them, they gave us a few bottles of wine as compensation, but I'd have preferred a hot shower!! We paid a lot of money to stay at this hotel, opting for the junior suites for the great rooms and amazing views, so this was something we certainly wouldnt expect. It does a nice buffet breakfast too, but get there early!!!
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- Also Known As:
- Los Jazmines Hotel