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“Fantastic service”
Review of Taxi Vinales Cuba

Taxi Vinales Cuba
Ranked #1 of 3 Transportation in Vinales
Certificate of Excellence
Attraction details
Reviewed 22 April 2018

My husband and I wanted to take taxis between our destinations in Cuba so we pre-booked a number of journeys with Taxi Vinales before arriving. The email communication was excellent and it was really easy to book. We were emailed full details of the 6 trips which we took with us.

The service once there was first class. Every taxi was prompt, good quality cars and friendly drivers who were safe. The company were also very good when I had to change the time of one pick-up on the morning of the journey due to my husband being unwell. It was no problem at all.

I would definitely recommend this company to anyone looking for a door-to-door service when travelling around Cuba.

Date of experience: March 2018
Thank dizzydi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"santa clara"
in 19 reviews
"seat belts"
in 17 reviews
"always on time"
in 15 reviews
"reliable service"
in 8 reviews
"drove safely"
in 6 reviews
"classic cars"
in 9 reviews
"peace of mind"
in 6 reviews
"air con"
in 10 reviews
"long distance"
in 7 reviews
"normal car"
in 3 reviews
"three trips"
in 3 reviews
"pre booking"
in 3 reviews
"hotel transfer"
in 3 reviews
"reliable transportation"
in 2 reviews
"an amazing trip"
in 2 reviews
"responded immediately"
in 2 reviews
"rental companies"
in 2 reviews
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27 - 31 of 301 reviews

Reviewed 18 April 2018

All of my future transportation needs in Cuba will be through Taxi Vinales, as their customer service was excellent. I had no phone available while traveling in Cuba, but Juan made sure to set-up everything we needed via email. Being Americans, we were running low on money and had no way to get more because of the current embargo, so Juan allowed us to pay online which helped us out tremendously! We needed a 6am arrival in Varadero since we had an 11am flight out of Havana and our driver showed up promptly at 5:50am. The ride was smooth, clean, and we were offered air conditioning. The driver was very professional and courteous as well.

Date of experience: April 2018
Thank Deirdre G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

Our tours were booked through Captivating Cuba who used Vinales taxi locally. I would recommend going directly to Vinales taxi since their website is very clear and easy to use. Our driver, Santana, also acted as our guide and was extremely knowledgeable and had excellent english. Car appeared well maintained with seat belts and air con.

He took us on a full day trip from Havana to Vinales area visiting tobacco farmer, cave painting, cave boat trip (I'd probably miss this out next time as wait time can be long), and finishing in Vinales town which was great both for market and stopping for afternoon drink.

Not only did he give us information on the history of Cuba but also cultural insights eg he introduced us to different music styles and even translated some of the lyrics. Compared to other drivers/guides on our Cuba trip he was also the most relaxed on the timings for the day - where we spent less time on some activities, we spent longer on others and we really appreciated this flexibility and meant we really got the most from our day.

Date of experience: March 2018
Thank orangegenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This transportation service is very reliable. The booking process was extremely easy and agents were really responsive to my questions. The financial transactions are also safe. When we arrived to the airport, our driver was waiting with a sign which made him easy to spot. He was also there waiting, despite our flights two hour delay. That is exceptional service!

Date of experience: April 2018
Thank AunieH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 March 2018

We used Taxi Viñales to get from Havana to Viñales and then to Varadero and finally back to the airport. With the limited wifi, we couldn't book online so we were able to call and arrange over the phone. Each time it was easy and straightforward. Cars were airconditioned and modern so it was a very comfortable journey on each occasion. Made travelling around very easy! Thank you.

Date of experience: March 2018
Thank Em_L83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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