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“very disappointed” 2 of 5 bubbles
Review of Wildhorse Mountain Guest Ranch

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Wildhorse Mountain Guest Ranch
Vernon, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“very disappointed”
2 of 5 bubbles Reviewed 3 July 2012

I booked a 2 night stay for a mother-daughter getaway..when we arrived, we realized that they were smokers and the whole place smelled of smoke, even our room. We tried to stay outside as much as we could the first day to avoid it. The next morning, it was so bad that it was making us sick (completely ruined our breakfast), so I informed the owner that we wouldn't be able to stay the second night...he argued with me, then tried to charge me for the second night anyway. He told me that the website states that it is a smoker's home (it doesn't, I checked when I got home) He also kept my 20% deposit that I had mailed 2 weeks prior.
The only reason I am giving it 2 stars is because the wife took us out riding and she is very nice, and the horses are lovely as well.
I would only recommend this place for a day trip trail riding.

  • Stayed June 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Wildhorse Mountain Guest Ranch, responded to this review, 5 July 2012
It is true, that it is allowed to smoke in the owners living room area (guests can use too ) and outside on our sundecks.
The guest rooms are non smoking rooms.
We have the smoking policy on our web site on the bottom of the page where the prices are under Conditions (and " Zahlungsbedingungen" in our German page.
I never try to hide any information but the review gives me the opportunity to learn and I will give
all information now also with the respond of guest inquiries .
I apologize for the problem the guest had with her allergies on our ranch.
Jochen Schlorff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
    8
    8
    2
    2
    2
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3
13
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Victoria, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 27 May 2007

I stayed at the Wildhorse Mountain Guest Ranch, in Summerland, for my second time this month.
Both times I have found it to be a scenic and quiet location to get away.
The owners have several horses on the ranch which are available for trail rides.
They also have three dogs who will run out and greet you upon arrival, and two cats who will likely make themselves at home on your bed.
I would recommend this B&B for anyone who likes to be in the country in a serene setting, as well as for those who love animals.
The atmosphere of the home is very laid back, and you can come and go as you please. The town of Summerland is fun to explore, and there is lots to do in the surrounding area.
The ranch itself is a very nice log house. There is also a hot tub that guests can use.
Breakfast is typically European consisting of eggs, various breads and cheeses, cold cereal, yogurt, etc.
The only drawback that I should mention is that the owners do smoke, so if you are allergic, you may find this a problem.
However, I never experienced the guest rooms smelling of smoke, or the house in general, but did notice it a bit in their living room.
My experience has been very favourable both times, and I will definitely go back in future.

  • Stayed May 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
4 Thank Aradia76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wildhorse Mountain Guest Ranch

Property: Wildhorse Mountain Guest Ranch
Address: 25808 Wildhorse Rd, Summerland, British Columbia V0H 1Z3, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Summerland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Summerland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wildhorse Mountain Guest Ranch 3*
Number of rooms: 4
Reservation Options:
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