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“Still disappointing....”

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Santorini's Family Restaurant
Ranked #9 of 37 Restaurants in Summerland
Certificate of Excellence
Cuisines: American, Canadian, Greek
More restaurant details
Restaurant details
Good for: Child-friendly, Kids, Groups
Dining options: Lunch, Dinner, Brunch, Breakfast, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Summerland, Canada
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Still disappointing....”
Reviewed 20 April 2014

Had hoped that this establishment would improve, but am sadly mistaken. Overpriced, food very bland, service lackluster and not concerned whatsoever when writer commented on two diners opinions of rice being tasteless and soggy (waitress responded that she hears that complaint frequently).

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Summygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Summerland, Canada
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Liver & Onions”
Reviewed 5 March 2014

Best liver and onions and mashed potatoes in the Okanagan Valley but only if you ask for extra gravy over taters and liver (except fresh veggies) Great pies to follow up. Lasagna and Greek decor helps set a mood in semi dark ambiente

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nicmanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerland, Canada
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Waitress cleared the Table before we had finished”
Reviewed 15 February 2014

Valentines Day hubby says "How about I take you out for Lunch". We wind up at Santorinis in Summerland. Food Very Good - Waitress the very worst I have ever come across.
We ordered the between the breads a Swiss Burger. We had barely finished when the Waitress to our astonishment rushed to our table and whisked everything away including our "napkins"! Hubby looked at me and said "What do you think is going to happen next, did she ask you if you wanted anything else" I was still in shock and just shook my head as our (bionic waitress was now placing the bill down).
Before, she could disappear I pointed out we wanted coffee and to request the Dessert Menu but I was not given the opportunity. She apologised and said she was making our table more comfortable. No! dear! that is not a valid excuse, you took everything off the table including our napkins with no "Can I get you anything else" as we sat there!
Much to the annoyance of hubby I left a very small tip.
MANAGEMENT listen up! REPLACE this Waitress as soon as possible.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lesley p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerland
Level Contributor
3 reviews
“New menu-fantastic!”
Reviewed 7 February 2014

Feb 7. Tried out the menu tonite. Excellent! Florentine chicken was superb. Fried chicken was great and fish and chips terrific.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Boblovesfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerland, Canada
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“never again”
Reviewed 4 January 2014

Dinner for three on a very quiet Friday evening. Pleasant waitress, writer ordered veal cutlets , no gravy.Waitress advised roasted potatoes as she had never seen the kitchen make real mashed potatoes. Our food arrived quickly but not as ordered - dark brown "gravy" covered the veal cutlets, Waitress apologized, removed plate, then returned moments later with only the veg and potatoes on a side plate, saying that the veal would be a few more minutes, would I like to start with what she brought. Writer said no, I would wait. When meals arrived, the food was less than average, veal was soggy, tasteless and full of gristle. Three dinners (one was an appetizer) no alchohol, no dessert, bill was over $50.00

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Summygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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