Beautiful hotel but the the nearest beach is ruined by the loud irritating music blasted non stop all day by the so called beach club. We came to this beutiful island to enjoy the peace and tranquility of nature and the sea. After induring the annoying loud music for an hour we asked them to turn it down the bar guy shrugged and said he liked it loud. We left and had to walk a half mile to get away from the racket. They just dont get it . Its a shame because its a nice hotel but that beach club is going to kill its business as its as loud as a night club.in Cancun.
Horrible ! arived a few days before the carnival celibration in Isla Holbox the hote was building a beach club nearby and the chainsaws went non stop for three days right on the beach then the weekend came the workers went home and then they decided to open t
he beach club for the weekend ...Now non stop load tech music, drug music bongo drums, ao instead of enjoying a nice day at the beach we were driven away by the loud annoying music. Its run by a couple of young relatives of the hotel owner so they were just interested in drinking and playing loud strange music at full volume. Drove everyone away So basically the beach and nearby hotels are totally ruined by this horrible noise in such a beautiful tranquil island. DO NOT STAY HERE unless you are deaf. NOT Family oriented any more !
We would have liked to have given this property five stars, but we got off to a shaky start after arriving here. Absolutely no one on site speaks English. This made it difficult to check in, especially when they told us that we had a balance due but had paid in full well before our arrival. After a phone call to the person who handled the booking (not on site), that was straightened out, but it took us three days to find out that a free light breakfast was served on a nearby patio. We would suggest that a written information packet be in every unit (in several languages if necessary) as we have had in all of our past similar rentals. The apartments are nicely furnished and decorated beautifully, but the kitchen was lacking in equipment, i.e. there was no bowl large enough for a salad or pasta. The staff was very friendly and using our language converter app on our phone eventually helped with the difficulty in communication. The location is a 15-20 minute walk to town, there is no restaurant nearby that serves dinner, so be prepared to taxi by golf cart. You will be rewarded by eating the best meals at the lowest prices in Mexico. Sunsets are magnificent and Holbox is unique.
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