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“Idyllic retreat”

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Hacienda Hotel Santo Domingo
Ranked #1 of 5 Hotels in Izamal
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Idyllic retreat”
Reviewed 20 February 2014

We needed a stop halfway between Campeche and Cancun, so settled on the charming and historic village of Izamal, 30 miles east of Merida. The Santo Domingo (about 10-12 rooms) lies on a smallholding on the edge of the town where the owners keep a few animals "to give them a good life". Their five dogs quickly adopt any newcomers to the hotel. Our "comfort" room was set in rambling tropical gardens, large, clean, and with everything one needed. Next to the pool is a thatched bar and restaurant where breakfast (included) and dinner (if required() are laid out. The owners go out of their way to make guests welcome. You are offered a welcome drink on arrival, and the breakfast was by a long way the best we had in Mexico. All this comes for about £50 per night. Altogether this was such an idyllic spot that we regretted having allocated only one night to it.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Guanajuato, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014 via mobile

Heard about this hotel online and from overlanders and I highly suggest it as a stop for any overlanders in the Yucatan as a place to relax and enjoy life at a very slow pace.

The pool and shaded tables beside the pool are extremely inviting. The rest of the facilities are just as fantastic and clean.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Will E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
145 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 17 February 2014

During our travels we stay in a lot of different kinds of hotels from 5 star big name places to smaller family run ones so the ratings we put on trip advisor are based on how good the hotel is within its particular category and location.
The Romantic Hotel Santo Domingo is a small ranch like property on the edge of Izamal, about a 10 minute walk from the town centre. The rooms are spread around the grounds and there is a thatch covered central bar and restaurant area next to a swimming pool.
Harald is an experienced Austrian hotelier and it shows in the attention to detail. The welcome is warm and friendly, the rooms are very clean and well equipped and the service is friendly. There is no TV but a CD player and you will be given a selection of music when you check in.
Sonia is a good cook and breakfasts are freshly cooked and beautifully presented. They will also provide evening meals if you wish and there is a modest but well priced wine list. All in all it's more like staying with hospitable friends than in an hotel which is why in this category it deserves 5 stars.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Charles_Orleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalajara, Mexico
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 February 2014

Great place and excellent people. Everyone at the hotel makes you feel comfortable, the service is perfect, and the hotel is beautiful. I cannot think of anything I did not like about this place. Very highly recommended.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank P1ch0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

We stayed at the hotel for 3 nights, but wish we had stayed longer. It was so relaxing. The rooms and grounds were absolutely beautiful! The service was excellent! Sonia, Harald and staff were so nice! They took such great care of us. We felt like family. The room was really clean and comfortable. We also enjoyed the animals. The food was amazing! Sonia is a great cook. We ate so well. We met some very nice people while we stayed there. Rose and Mark if you are reading this, it was a pleasure! We will always have great memories of that amazing place! Thank you so much Sonia and Harald! Hope we see you again some day. Chantal & Francois :-)

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Chantal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 January 2014

I enjoyed my stay at this lovely little hotel just outside of Izamal. The grounds are garden like and the room was very comfortable. Breakfast and dinner were graciously served. I particularly enjoyed my discussions with the other guests as the intimate atmosphere encourages comradery with fellow travelers. My only regret was that I was unable to enjoy a swim in the charming pool as it was too cool.

  • Stayed January 2014, travelled solo
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Review collected in partnership with this hotel

Helpful?
Thank mimac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 January 2014

We only stayed here for one night, however we really enjoyed our stay. We were warmly welcomed by the hotel owner and made to feel very welcome. We were shown our room straight away despite arriving before check in time. As soon as we had put our bags not the room we were invited to have a welcome drink of anything we fancied. Whist enjoying our drinks we were given lots of information by the owner about the town and we also given restaurant recommndations which was helpful. The 'cactus' room was very spacious and the bed was very comfortable. There is no TV which is not a problem, however we were given a selection of CDs should we want to listen to some music. The rooms are well soundproofed. The shower was powerful and hot. The best part of the stay was the wonderful breakfast. By far, the best one we had in Mexico. Fabulous, bread, fruit and eggs together with endless supplies of coffee. All in all, a great stay and would recommend if you are visiting Izamal. The hotel is around an easy 15 minute walk into the town centre

  • Stayed December 2013, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
1 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda Hotel Santo Domingo

Property: Hacienda Hotel Santo Domingo
Address: Calle 18 corner Calle 33 | East of Main Plaza & Convent, Izamal 97540, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Izamal
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Izamal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hacienda Hotel Santo Domingo 3*
Number of rooms: 10
Official Description (provided by the hotel):
The best place to spend a couple of days to explore all of Yucatan`s sights. Enjoy the tranquil atmosphere, take a ride in a horse buggy, rent a bike or climb the biggest pyramid in Yucatan. Explore the secrets of the Mayas and enjoy the natural surroundings of Izamal. There is plenty to do in our town. Visit Izamal to explore & discover from here the Yucatan and relax for some days . ... more   less 
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